Alex did a great job with our electrical problem. Took time to study the situation and verify the…read moreproblem.

From the owner: Mobile Rv and motorhome repair Service…read more Winterize Fully licensed Pre buy inspections

We are always impressed with our experience at West Michigan Rv. They are knowledgeable, so…read morethorough, always helpful, and friendly. Most recently we had a last minute issue with our rv water heater. We called them, and even being extremely busy that day, they had us send a picture of our issue, and made the repair that day. Not only that, but the charge came in far less than originally quoted. I value that honesty. They've earned their five stars.

West Michigan RV is THE BEST place for RV repair or storage. Customer service is the gold…read morestandard. They went out of their way to get us in quickly, even though they were quite full. Their prices are fair, and their attention to detail is remarkable. Over the phone they are very friendly and pleasant to talk to, and very professional. Very few businesses have customer service as top notch as West Michigan RV. We were so impressed. I would drive many miles to have only these guys work on our RV. We are customers for life.

Review of General RV in Wayland, Michigan…read more We recently had the pleasure of working with General RV in Wayland, Michigan, and overall, it was a very positive experience. Here's a detailed breakdown of what stood out and a few areas where there's room for improvement. What Stood Out Wide Range of Options: General RV offers an impressive variety of choices, from their "Keep You Camping" program - considered an "industry differentiator" because it prioritizes your ability to use your RV during peak camping season and educates owners on what truly needs immediate attention versus what can wait - to various extended warranties. Their willingness to work with customers and tailor options to individual needs really sets them apart. Exceptional Team Members * Marcus (Salesperson Extraordinaire): Marcus was fantastic. He patiently answered all our questions and helped us secure a great price. His expertise and knowledge of the industry as a whole, honesty and friendly approach made the buying process smooth and enjoyable. We appreciated all of his tips and tricks while test driving and found his insight and attention to detail refreshing! * Justin (Financier and "Cliff Talker Offer"): Justin was incredibly patient with all our questions, especially when we raised concerns about General RV's service department Yelp rating. He walked us through the financing options clearly and helped us understand everything thoroughly. * Aaron (Parts Specialist): Aaron was straightforward and helpful, providing a clear list of must-have, nice-to-have, and cool items for our RV. His no-nonsense attitude was refreshing and very useful. I love that he did not try to sell us things we didn't need and answered lots of questions about water systems and electricity! * Jim (Walk-Through Expert): Jim gave us a thorough walk-through of the RV and explained all the features in detail, ensuring we felt confident with our purchase. * Andrew (Insurance Specialist): Andrew was amazing at finding the best insurance coverage and deductible combination within our budget. His expertise made a complicated process much easier. * Front Desk Team: The ladies at the front desk were attentive and helpful throughout. Even though they initially spelled our name incorrectly, they quickly fixed it and kept the atmosphere light with some friendly teasing. Areas for Improvement While the overall experience was great, the cleanliness and attention to detail inside the RV could use some work. There were small issues like the time wasn't set on the clock, dried chunky caulking around the outside lights and smeared on a window, and a receptacle so dusty that I initially thought its color was off. Improving these small details would elevate the customer experience significantly. Final Thoughts General RV in Wayland offers excellent customer service, knowledgeable staff, and a variety of helpful programs that make RV ownership easier and more enjoyable - especially for a first time buyer. With a bit more focus on the finishing touches and cleanliness, they would be absolutely top-notch. I highly recommend checking them out if you're in the market for an RV.

We met Riley from General RV of Wayland, Michigan a few weeks ago while visiting from Tucson…read more Arizona. We knew exactly what we were looking for and he was able to show us just that. We informed him we were going to the Hershey RV show and since he was going to be there as well he was willing to to meet up with us while we were there. He came to the RV we were looking at, helped us with the purchase and at the price we were looking for! He even offered to follow up with us on his day off when picking up the RV. He was amazing, available and one of the best salesman we have worked with so far and this is our 4th RV! Thank you, Riley for being there for us and not pushing just for the sale. You are the kind of Salesman we look for when purchasing. -The Morton Family

Dave and his staff are absolutely wonderful! We started off our experience with an extremely easy…read morepick-up, where Dave was sure to thoroughly explain the RV and answer any and all questions we had! The drop-off was just as easy and we were greeted with the same hospitality we started off with. We will definitely return to Dave's RV Rentals for any future rentals.

From the owner: We Rent Reliable RVs at Reasonable Rates in West Michigan…read more Visitations are by appointment only. Please call us to set up your dream RV Vacation!

Rob and Sue were a pleasure to work with. They communicated well and had my vehicle done when they…read moresaid they would. The work was outstanding. I am very particular when it comes to my vehicle and it was indistinguishable from a factory finish (black paint too!). One small detail I really appreciated is they left my vehicle inside when I came to pick it up (it was raining at the time) so I could see the finished result in good lighting.

Beautiful work! Very personable, down-to-earth people, great customer service. After the initial…read moreinsurance report, they handled the insurance adjustor, calls, etc. And because this was a hit-and-run, things got a little confusing. But they helped explain everything to us. They worked around our schedule to get it in and they completed the work in a very reasonable time frame. Most importantly, the car looks as good as new!!! I will not hesitate to call them for any future auto body work we may need.

They only show a few pics of the outside of camping units. I for one, will not drive a very long…read moredistance just to see the inside! They need to up their game and post inside pics as well, like everybody else does. I won't waste my time looking here.

I stopped in a couple of times last summer when I needed something for my RV and was really pleased…read morewith how helpful the people here were. I needed some awning clips last summer and the guy showed me the new ones and said, "I think I have some used ones in the back" and then gave me the price on those, which were certainly a lot cheaper. I also needed some other random parts and screws and he just gave me a couple of them rather than charging me. This is what gets me back in the store. The other day I was looking for an extension cord for my RV and went out of my way to stop in here. Same guy was there trying to eat his lunch, but he stopped and went into the back to check if they had what I was looking for. They didn't in this case but he immediately offered to order it for me. A great mix of parts and accessories and very knowledgeable staff make this my "go to" stop when I need something.

Scam!!! Do not use this towing company. Had an accident, the police sent K & R Towing to tow my…read morecar when it was still driveable. First the driver asked me to get all of my things out of the car. I said no, I own the car need it towed to my house which was only 1.5 miles. Gave him a check when got to the house. He would not unload the vehicle into my driveway, I was specific that I will have it repaired or scrap it myself. Driver took off with my vehicle. Went town to their yard to get my car back and they claimed I had to sign the title over to them for the towing fee. I could not get the car back. This is FRAUD!!! Charged me $219 for 1.5 miles of towing and I could have scrapped it for $550. If the police ever call you a tow truck do not use this company.

They are running quite a scam here... Jennifer specifically stated that if we signed the title over…read moreto them for our totaled vehicle that only had PLPD it would cover the towing costs and storage fees - get to the lot to get our stuff out and Jennifer states she never said that and they charged us the towing fee $290 then refused to have a sale price put on the vehicle title. If you have a choice use a different honest towing company in the area - unfortunately for us we had a terrible accident on Thanksgiving night and had to use what the Sheriffs dept sent - would have been fine except they do not honor their word (specifically Jennifer).

Great personal service! Good Job Dave...read more

Mike the parts guy is great!!!!! Awesome service and good at communicating. Second time buying and…read moremike helped me both times. He's a great guy and I highly recommend buying from these guys especially if Mike is helping