Went into the store, was greeted almost immediately and checked in. Then I sat and waited. My stylist was consistently stopping and checking in clients while the other two were doing whatever they were doing. Once I was with my stylist, the other 2 stylists did nothing except help their own clients. My stylist still had to constantly stop and check others in. After all that, my stylist was still extremely professional and extremely AWESOME!!! I got the exact cut I wanted and she rocked it! I was a little upset that I went online to get the "March madness"coupon but it didn't get to my email before I checked out and that was almost an hour later. LaRaine is amazing! She was not feeling all that great and still did the job of 3 people, and did it well! She is above and beyond!!!! read more

Very pleased with Great Clips in Williamsburg. Started going to Great Clips when we lived in Northeast Texas but moved to Williamsburg in July of this year. Found a Great Clips on Montecello Ave. Been pleased with the people, timeliness of getting a haircut (LaRaine cuts my hair and does a great job) and convenience of location. Always easy to find complainers writing reviews but not appropriate in this case! They do good work. Tim B read more

NEW MANAGEMENT!!!! I like to start saying how welcoming it is coming to a salon filled with professional stylist . My experience definitely has me coming back. Thank you Courthouse Commons read more

Great service, as soon as I walked in the door they asked if I had checked in online which I had and got me seated in a reasonable time. Music was nice and cheerful and the stylist were talkative and attentive. read more

I was drawn here because of the $12.99 from a promo haircut from great clips. I received a lousy service, and the person who attended me has attitude. Took her probably 2 minutes, and I'm done. She did a lousy job. I'll never walk again in any great clips locations anywhere. I was planning to give her more in tips than I usually do. She was lucky I left $1 for her tip. read more

Bad customer service, and a bad haircut! I asked for a trim and still saw split ends after! The lady cutting my hair was impatient and slightly rude! read more

Have been going here for over a year. Went after church for a trim, shampoo and blow dry (it was chilly outside). Normally, I have no complaints as it normally costs me $30. Or less for the same thing. It cost me $68. W/tip this trip. I go about every other month. The turnover here is bad as I never see the same workers twice either. Anyway, I doubt a coupon would have helped. The gentleman who did my hair did a great job, however they have just lost me as a customer as this is entirely more than my budget can handle. read more

I headed to Earth Fare to do some light shopping on a bright Sunday afternoon when I noticed a Grand Opening sign. The salon is bright and clean. Abby and Tiffany were on duty and with only 2 customers, I decided to treat myself to a trim. I cut my own hair and hadn't been to a salon in over 10 years but I decided to treat myself. Both ladies were cordial with their customers and very attentive, asking questions along the way. Before each customer left, the ladies showed them a mirror so they could see the back of their heads. "Are you satisfied?" Each customer smiled and replied, "Yes!" This will be my son's new go-to place for a haircut! Great job! Nice professional cut; friendly staff; quick service. They know how to cut hair!! Thank you,Tiffany. read more

I've had terrific experiences at the Great Clips across town on Lightfoot road, and thought I'd have the same experience here. Wrong! My haircut is a simple as can be - its all clippers, 2 on the side, 4 on the top. 15 minutes, max. The stylist started with the sides, then began using scissors on the top. I asked, "Aren't you going to use the clippers on the top?" She replies, "Oh I don't have a 4 but my fingers are about a 4" Well, they aren't, it took 25 minutes to get a crappy haircut that I had to go back to my usual shop to get corrected. If the customer notes call for tools you don't have, maybe let someone else do the cut? Or if you're committed to this profession enough to get a scissors tattoo on your arm, maybe invest in some clipper guards? read more

Horrible experience & hair cut. We're new to the area and I've never been to a great clips and I wish I hadn't gone. My hair was a chopped mess when I left. Had to find a real salon to get my hair cut fixed. Thank goodness I found a great place that I will continue to use. Best advise I can give is keep away from this place. read more

This Great Clips gave me the worst haircut and provided the worst service I have ever seen in my entire life. First I walk in and there is one person ahead of me and the fat monstrosity red headed woman completely ignored me because she had a customer walk in 5 minutes after me that she knew and intentionally ignored me. This was only the beginning. I asked the black woman who was cutting me hair to give me a medium fade, which is a very basic haircut that most men my age usually get because it is simple and easy to maintain. She butchered my hair in a way I did not know was possible. I did not get a fade she just cut it the way she wanted to then at the end of the hair cut said "Issa fade doe I faded it" while smacking her lips at me when I questioned her. The next day I woke up and the back of my head was strangely itchy and red and it did not take me long to realize that she was a lazy slob who did not even take the time to clean her clippers. This primate used dirty clippers that were in someone else's nasty hair intentionally and didn't care enough to clean them. Stay far away from this sorry excuse for a trash haircut place. read more

Save your money and your time ! The talented stylists that were there quit due to unprofessional,unreliable absent ,corrupt owner. It's not even worth the 16 dollars ! Some people can't even hold a blow dryer it's so sad yet true . Oh , and the new manager Loraine is so egotistical and rude and gossips about negative things through your experience . It's an embarrassment to the industry. read more

I got a really nice cut from Sarah yesterday. I'm pretty basic, but she did a fantastic job and styled it some in the front,. She also offered useful suggestions for treating my hair before and after I go swimming. It's in a convenient location close to New Town and the prices are pretty decent at $13 for a regular cut. They do honor the $2 off check-in deal! Next time I go I'm going to take advantage of their online booking. read more

Absolutely terrible. I basically had to give the stylist instructions on how to make my hair look even remotely decent. Beyond that, the experience was completely crazy. First, she put so much water on my hair that it was running down my face and dripping off my nose. She did nothing about it. Second, she cut a chunk out of my beard and didn't even realize it when I brought it to her attention. Third, when I asked for leave in conditioner she sprayed so much on that she coated my face and then tried to send me on my way until I asked for a towel. Finally, I got home and found that she thinned my hair so much that it has spots where it looks like I'm balding which I've never had happen before in my life. This was all in the process of asking me repeatedly if it was okay when it looked terrible. Normally I've been going to Sports Clips and once I tell them once what I want they get it perfect. Here, I'm beyond angry. I won't be back no matter no matter how cheap it is. read more

I'm not one to usually complain, but I just received one of the worst haircuts from Kimberly. I came here once before and the haircut was done well, quick, and cheap. With that prior experience, I decided to go back. This time I had Kimberly cut my hair. Great Clips keep information on what you previously asked for on file, which I assume is suppose to create consistency between haircuts. Despite this, Kimberly proceeded to cut my hair completely differently than what I asked for and received before. Instead of getting a slight trim she continued to hack my hair, worst of all I was turned around so I could not face the mirror and see what she was doing. When I was finally turned around I could see she it was obvious she wasn't sure on what she was doing. After I came home I noticed that random patches of my hair were left uncut, while other parts are cut extremely short. Even on the sides of my head there are hairs that were not cut and very uneven. So for the record I've had one good experience, and one poor experience. This haircut was so bad I don't intend on coming back here. If you do choose to come here, I would make sure you have someone specific in mind. read more

Wow, what a great place! I personally have a shaved head so this visit wasn't for me. I've taken my 8 year old son there three times now and each time was a delight. He was in love with the ladies, especially the most recent trip. Amanda took care of him and my god was she wonderful. She was so meticulous and gave him a great haircut. We weren't there long and she took extra steps to make him comfortable and kept us both smiling. She seemed to genuinely enjoy cutting his hair. I was very impressed with how she handled him. Being a single parent and seeing someone interact with your kid that way is very nice. We'll be back. I don't know if we can request her again but as I said, everyone was great. read more

I checked in online with their app that was simple and easy to use even on the first try. When I arrived my name was already in the queue on the screen and a hairstylist greeted me promptly to confirm who I was. I watched the stylist work on a little boy's hair in a friendly and patient manner. (He was scared of the clippers and she alleviated his fears by going slow and encouraging him.) When it came time for my turn, Kayla consulted with me on what type of cut I wanted and she offered ideas based on my preferences. She was friendly, courteous and attentive throughout the process. The price was reasonable at $14.99 for the cut and $4.99 for the shampoo. I was so impressed that I tipped her $10.00. I will definitely be back. read more

Worst haircut ever. Did not listen to the length I wanted and cut it two inches shorter. Do not go here!!!!

I have had better experiences at this location. I have been in there system for 3 years with all the cutting notes. This time they told me I'm not in the system. So they had no clue on my style. The 2 girls were not polite and didn't pay attention. read more

I took my sons to this location. Never again. The stylist did a horrible job - no fade, didn't edge their hair lines, nothing like I told her how I wanted. I had to ask her to fix it but I felt like it was an inconvenience for her. Even after she attempted it looked like she didn't know what she was doing and my sons hair was jagged and uneven. There were other stylists there who saw her work but no one offered to help fix her disaster. Why? Take pride in your work! I paid for the haircut and left unsatisfied. As a business owner I would never deliver a product that was horrible to a paying client. Don't hire a stylist who has zero diversity in her training into a business that caters to all hair. read more

I don't complain a lot, but this place is not good. Rushed service, there was nobody there. She cut my hair way too short and uneven.

I have been a Great Clips customer (in other cities) for years. While not always consistent, I almost always felt like I got a good hair cut at a very reasonable price. Since moving to Williamsburg, I have tried this location 3 times and been unhappy each time. The stylists rushed me through, didn't ask if I was satisfied, and overall did a terrible job. Each time my wife had to clean up their work. The last one simply would not cut enough even though I kept telling her to go shorter. I do NOT recommend this place, and I will NOT go back. read more

I have been here three times now. Every time, the haircut is rushed, even when I am the only customer! There is no attention to detail. I always come home and find tons of mistakes. I think $14 is too expensive for the rushed, amateur cut I receive. The service is friendly and the shop is clean, but the product is subpar, even for a discount cut. read more

Being short on staff, I understand. Not having a curling iron in the building, I don't. Having me wait 20-30 minutes (after making online reservation) with my 90 year old mom before telling me no curling iron, I don't get. Avoid and go elsewhere read more

Michelle is an absolutely delight to work with. I have really long, thick hair and she did a great job! She has over 20 years experience and has worked all over the world! She's a great person and I highly recommend her. :) read more

I wish I had gotten the girls name who cut my son's hair. We walked in to get my 16 month olds first hair cut. She was patient and did an excellent job!! Will be back! read more

New salon in an up and coming shopping area. They offer great deals on haircuts (my husband just got his this weekend and it was only $5.99!!). They only do cuts at this salon-- no colour or chemical treatments or anything like that. Keisha is pretty much the best around, so highly recommend her!! read more

I had a worst experience at this location, there was a young lady who did my hair cut and she told me she had only 2 weeks experience. I asked for a basic hair cut and she did a very very very bad job. I tipped her 5 bucks and didn't say anything and started to look another place but everywhere else was closed so I did my own hair cut after I wasted about $20. read more

They are great, if you are looking for a tripple zero guard for that military haircut, Stephanie is got it as well as Jessica.

Went last week and my whole family receive a haircut from Dominique. She is amazing, she can fade, layer and Etc. She Also really good with screaming, wiggling kids! read more

Great place. Walked in after cutting own hair for a year. Apologized in advance for the mess I made. Michelle was gracious and friendly. Gonna leave it to the professionals from now on. read more

Very little wait time, and I am satisfied with my haircut. It is also very affordable.

went in and told them I just wanted a little off and the one that did my cut " white walled " me. talked about all she had done and worked but didn't pay attention to what I said. need to do something besides hair cuts. Robert read more

Roxanne is amazing! I've never met a stylist more dedicated to what they do than her! She's passionate about her job! I'm so grateful I choose her every time for a cut! Sometimes you just need that super fresh feeling to help boost your confidence and she can give you that, for sure! She also cuts my boyfriends hair and it's every time ! If you see this Roxanne, thank you again ! See you soon! read more

That was the best haircut I've ever received. The service was fast, conversation was great. Get your hair cut by the pretty Spanish lady! She's the best! read more

If I could give this place no stars, I would. My husband went here today to get a simple haircut. He is in the military so has to keep his hair a certain way. He comes home all upset and his hair all patchy. Then he goes on to tell me that the woman cutting his hair was asked by him 3 times to fix it. And every time she messed it up even more. Finally, he told her " forget it. I'll fix it myself." Never got an apology or anything from the woman. He came home and ended up shaving his entire head because she messed it up so bad that was all he could do to make himself look presentable. We will not ever be coming back here. read more

This great clips has gotten a lot better from what it was in the past! Tiffany does an amazing job every time, is extremely professional and doesn't force me to buy product when i don't need any; which is refreshing! I highly recommend her and any of the other ladies that work there! read more

Worked here for over a year! Great place to work with decent benefits. And wonderful stylist, If your looking for someone who is detailed with your hair this is a great place for you. Average hair cutting prices are only $14 which is a great deal! Go see them today! read more

It took 45 minutes for a simple fade that turned out horrible. That's what I get for waiting until the last minute. The stylist seemed as if it was her first day cutting hair. I had a similar experience about a year ago but decided to give them another shot. Never again!! If you go get the tan lady with a nose ring... I'm not sure what her name is. She was doing a great job with her customers. read more

As usual, I went in looking awful and came out sleek and terrific. I'm 77! I especially suggest Michele and Sabrina. Each work with problem read more