I don't expect a lot from a salon like this, given what they are offering is the convenience of availability, but when I walk out with my hair looking worse than when I walked in, that's a problem! I have been here several times and have always felt satsified in a lackluster kind of way. Again, what they offer is the convenience of availability... But last week, the night before my flight to Chicago, I left their salon with my hair looking so drab that I wanted to cry. I mentioned something to the hair stylist, paid and left because I was in a hurry to get home and pack (I lived 45 minutes away). After I got home and took a better look, I called the salon and told Nicole that it was such a bad blowout, that I was going to see if I could go somewhere else the next day to have it re-done. I wanted her to know that it was that bad. The next day I went to another salon and paid LESS for a better job! Not only is this Great Clips more expensive than my own (better) salon, they don't know how to style hair. After the ordeal, I told the stylist I wanted to speak to the manager, and she told me SHE was the manager. I almost fell off my chair. I have the receipt for the second salon visit and will go back to get a refund. There are many other choices out there and this won't be mine again. Never. Again. Ever. read more