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    Great Clips

    3.4 (5 reviews)
    Open 10:00 am - 6:00 pm

    Services - Great Clips

    Haircut

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    2 years ago

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    3 years ago

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    4 years ago

    Super happy with my cut! Third time there and will not go anywhere else. Both stylists did a good job.

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    9 years ago

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    9 years ago

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    Concrete Blonde - Concrete Blonde, Sherwood Park AB

    Concrete Blonde

    3.3(27 reviews)
    5.4 km
    $$$

    I booked an appt asking for someone who could do pixies. I came prepared with photos of the cut and…read morecolour I wanted but did NOT get what I asked for. She cut my sides and bangs VERY short, nothing like what I SHOWED her I wanted. I told her I wanted something feminine, hair on the sides I could sweep forward, and even showed her a past photo of when my bangs had been butchered (I told her I feel anxious every time I come to the salon because of awful cuts I've received like it) and she went ahead and cut them too short anyway saying that we would start with that and could always cut them shorter if I wanted. I showed her photos of what I thought was feminine vs young and funky. I did NOT get feminine. (I'm also 50!) I asked that my highlights not be spikey, I showed her a photo with more chunks, but was given spikey - and a copper colour, not the auburn I asked for. I returned a few days later to ask her to shave the sides and back one shorter so there was contrast between the top and sides. I felt the need to talk to her about how upset I was. While talking I told her that I was very disappointed with my cut and that it wasn't what I asked for. She agreed with me that 1) my head was an odd shape now with this cut 2) that it was NOT going to grow out nicely (another thing I told her was important to me and after two weeks it is already sprouting up in odd spots), 3) to keep my cowlick in mind (big hole there now that she agreed was hard to deal with) and 4) I should probably see a barber next time instead of going to a salon because they would be more qualified with a cut like this. With tip (that I absolutely regret paying) I paid over $250 for this. She seemed nervous during the cut, she didn't show me the sides or back with a mirror so I didn't realize how bad it was until I got home, and when you go to pay and the guy at the counter can't muster up a "you look great!" (despite what he thinks), it makes you feel awful. Needless to say, I will NOT be returning. She couldn't even offer the slightest apology.

    I've been going to Concrete Blonde Hair / Body & Tattoo for a few years. It's a one stop,…read moreconstantly educated shop with a Stylist, Barbers & Techs most beauty needs can be covered from basic waxing to micro blading, lash extensions and permanent make up application. Have a wedding ? They cater to that with style too. I feel comfortable recommending you try Concrete Blonde. Always a good mix of men & women, both guests & stylists. Concrete Blonde is active in fundraising for the community through partnering with local businesses that provide service for those in need. Currently CCB will be Spinning to raise funds and awareness for CASA HOUSE. TIP: As always have reasonable expectations! When we, the guest are outlandish beauty shop relationships can sour unnecessarily. Your in good hands here! The salon / spa decor will not disappoint.

    Photos
    Concrete Blonde - Hair by Kristen. A different time with a chop because my hair needed one badddddd. Embrace the shorter hair for long term health.

    Hair by Kristen. A different time with a chop because my hair needed one badddddd. Embrace the shorter hair for long term health.

    Concrete Blonde - Reversed Balyage ~ Concrete Blonde, Sherwood Park AB

    Reversed Balyage ~ Concrete Blonde, Sherwood Park AB

    Concrete Blonde - Micro blading ~ Concrete Blonde, Sherwood Park AB

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    Micro blading ~ Concrete Blonde, Sherwood Park AB

    The Factory Hair + Body - Photo

    The Factory Hair + Body

    3.4(9 reviews)
    3.5 km
    $$$

    I just came back from the factory after having my hair absolutely butchered by Madison. I thought…read moremy previous haircut there by Bianca was bad but this one was even worse. What's worse is I've been going there for years now and never had a men's haircut this terrible. I wish I could post a picture of what my hair looked like two days ago and what it looks like now. Just an update I got a call from the manager of the factory today and she explained to me that I should be happy I got a free terrible haircut. That I should not have been upset yesterday because my hair got butchered by Madison. Maybe the manager is right I should have been thankful for the resources I won't expend in that I can use less shampoo and conditioner. Thankful that I no longer need to spend time combing my hair as it is so short. Thankful my hair won't take as long to dry now. Attitude reflects leadership and if this is the managers attitude I get why the employees are like this. Do not go there in my honest opinion and this is from a regular customer for over 4 years now

    Depends on who you get. The girls at the counter didn't seem to be informed. Asked for a men's…read morehaircut. They said the rate depends on the girl. They sent me to who was available who happened to have a cheaper rate. And she did a terrible job. Two weeks later I noticed I kept playing with the hair along my ears. I noticed she did not trim it. It was driving me nuts so I booked with my regular stylist elsewhere and she said it was a bad haircut. That was $30 down the drain. I wonder if they don't screen staff? Have them do a men's and women's cut before hiring.

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    The Factory Hair + Body
    The Factory Hair + Body - Logo

    Logo

    The Factory Hair + Body - Photo

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    Salon + Spa ROXX

    Salon + Spa ROXX

    3.0(21 reviews)
    3.9 km
    $$$

    Had a 90 minute couples massage which was fantastic! Nice atmosphere and lovely staff. The only…read morenegative was the hot towel that was placed under my head was extremely hot and my skin is slightly burnt from it. All in all good service, we will be back.

    Front counter staff are the first and last point of contact at an establishment like a hair salon -…read morewhich is exactly why it is CRUCIAL for these staff to be properly trained on how to handle unusual/difficult customer service situations. I find all too often that front counter staff are pretty good at handling the day to day customer service interactions - throw a curve ball at them though, and, more often than not, they completely drop the ball!!! I am currently growing out my hair and only require a trim and some touch ups every 2 months or so. Since I absolutely love the more dramatic cuts and colourings I have received at Roxx, I didn't mind too much coughing up the $65 bucks for a trim to support a business who had been good to me thus far, so after procrastinating for way too long, I decided it was time for a trim. On Friday morning I call them up to book an appointment for 4:45pm that day. I work literally across the street from this place; so by the time I left work at 4:30 and got to Roxx it was 4:32. I checked in (even mentioning that I knew I was a bit early) and then proceeded to take a seat (on the couch right in front of the front counter). At about 4:45 or so, another lady walks in to check in for her appointment. Immediately after she checked in, the stylist I ALWAYS am assigned to comes out, immediately recognizes the woman, and takes her to the back for her appointment. Thinking nothing more of it than it being interesting that I wasn't getting the same stylist as normal, I continued to wait. At 4:55pm (10 mins past my appointment time), I go up to the front counter staff to ask what the delay was - again keeping in mind I am sitting right in front of their faces so it's not like they didn't know I was STILL WAITING! My question "soooo, is the stylist just running a little behind or.....?" took the young lady completely off guard as she immediately agrees with my assumption with a look of bewilderment on her face; "oh yes, just a bit late, shouldn't be more than another 5 mins." I go back to sit, as the same lady walks past me saying "you know what, I am just going to check." She comes back to tell me that it is going to be another 15 20 mins (keeping in mind it is already 15 minutes past my time). At this point it was quite obvious that someone had screwed up somewhere along the line and the appointment scheduled for after me was taken before me. This is not the problem - these things happen and I can understand that (being that I have worked in customer service my entire career so far). The problem is that I am now completely frustrated that you had wasted my time when I would have loved to be anywhere but there on a sunny Friday afternoon. An apology is nice, and she really did seem to feel bad. But here's where it all went wrong: Her: "Would you like to wait?" Me: "No, I think I'm just going to cancel" Her: Ok, would you like to re-book?" Me: "No thank you" Her: "Ok, well sorry about that." Since I am not one to make a scene in these types of situations, I am quietly thinking 'Dammit, now I need to find a new hair salon." Had the nice young lady come clean, told me that they had made mistake, and had she done something to make up for it (discount, no charge for the wash, anything......), I would have said, "yes, I'll wait" or "sure, I guess I'll just re-book for next week." Instead, I will likely not be back. We have all heard the saying that actions speak louder than words; in this case, (im)proper customer service training speaks louder than a fancily decorated salon.

    Photos
    Salon + Spa ROXX - Our roxxstar team!

    Our roxxstar team!

    Salon + Spa ROXX - Our manicure/pedicure room holds up to 6 pedicures and 3 manicures at the same time.  Great for parties!

    Our manicure/pedicure room holds up to 6 pedicures and 3 manicures at the same time. Great for parties!

    Salon + Spa ROXX

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    Great Clips - hair - Updated May 2026

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