Stacey cuts my hair. She is professional, has attention to detail, and is friendly. In the store on the computer each client has a record with notes on how that client likes their hair cut. I recommend using the Online Check In on the Great Clips website or app. read more

Sorry Yelpers, This location is currently not open for business. I went last Tuesday to see a huge sign stating they are closed and to go to a different location in a different cities. I called again this Tuesday and couldn't get anyone to answer the phone. It's a shame that so many Americans don't want to work these days but it's a sign of the times we live in. Whoever the owner is, I hope you find higher quality employees soon. Until then, please update Yelp with your current status so future potential customers don't accidentally try to show up and give you unwanted money and business. read more

My son was given the worst haircut he's ever had. It's uneven in the front, choppy all around, and they didn't clean up the neck area. It looks like we gave the clippers to his little sister and let her go at it. We resorted to buzzing it ourselves. I cannot believe a licensed stylist have him this haircut. read more

Great Clips - This is what they did to him. Uneven in the front, choppy all over, and they didn't clean up his neck at all. - Hair Salons Near Me - San Marcos, California

With Covid-19 going on, please train your hair technicians to use their masks properly!!! My daughter sent me this picture & am very upset that the hair technician was not properly using her mask. The mask should cover the mouth AND the nose! Please respect the health of your customers, including 4-year olds like my grandson. I cropped this photo so it doesn't show my grandson's face, but we have trained him, as a 4-year old and he was wearing his mask properly, covering his face, above his nose. read more

Great Clips - Hair technician NOT wearing mask properly!! Customers, please be aware & correct whoever is cutting your hair to protect yourself! - Hair Salons Near Me - San Marcos, California

Well... I mean this isn't the best but I went inside and I asked for a trim and I ended up looking like Karen I am so mad the workers in there were so mean just look at this photo!!!!!!! I am not mad I am furious you are lucky this time I give you a one star or else read more

Great Clips - Hair Salons Near Me - San Marcos, California

I've taken my girls here several times for basic single layer haircuts (think straight hair, all one length that is below the shoulders) It's been a pretty straightforward process-- check in, wait 10-15 minutes, get the hair sprayed with water and explain what you want and then the cut. Usually 20-30 minutes. No nonsense and no frills. what you would expect from a place that charges $10-16 per haircut. But you should be aware that if you want the regular services that you get as part of a regular hair salon service, it all adds up: (Standard prices) $16 haircut $5 shampoo and conditioner $20 styling So all in all, you'd be paying $41 for a standard haircut. if you don't want these "frills', then it's probably a great deal for you. Otherwise, you're better off going to a full-service hair salon and getting a free bang trim in-between ($6 charge at Great Clips) Additionally, while I think the stylists at Great Clips are experienced, I don't think they participate in much continuing education. They seem to cut hair in the same way each time and don't deviate from basic cutting techniques. (ok, again I get that this is not a full-service salon, but I would expect anyone who has 16+ yrs of experience to gain new insights) I actually had a discussion about using thinning shears on curly hair and was told that thinning shears should never be used!!! And lastly, it seems that the stylists prefer to do men's cuts to women's. I have seen almost all male clients when I've been there over the last couple years. And on this last occasion, the stylists expressed their displeasure that my girls had some tangles in their hair after going swimming. (yes, it was dry but it was manageable) They specifically told me that they only comb through tangles as a courtesy but generally don't deal with them. so it's a great deal for a cheap haircut if you're a guy and need something basic. But if you are a girl or woman, you probably have a very limited selection of haircuts. In fact, I don't think they enjoy doing women's hair, so you may want to go elsewhere. read more

Probably my worst hair cut experience ever. A man took me in immediately, and launched into clippers-only cut without even combing my hair. He had me turned away from the mirror so I couldn't see what he was doing, and was very curt. When it came to check out, I thought he asked me to put the full price of the hair cut when I inserted my credit card. It turned out that this was just the tip on top of the card. When he saw what I had done, he folded over the receipt twice to make it harder for me to read, then walked away quickly after giving it to me. I had to call him back and talk to the other woman in the shop to get my money back. Maybe it was just the guy who cut my hair, but this is not a place I'll be coming back to. read more

First the price is great and no wait. Very hard to give a bald dude a mediocre to poor haircut. The stylist dude managed to. Two weeks from now no one will notice until then it's a paper bag over my head. read more

Please don't hire non professionals! I had several visits and unluckily worked with absolute beginner-level stylists that totally ruined my haircut. At one visit it took so long for her, she messed up and she asked her colleague to fix it. In another visit, she couldnt blend and left me with uneven haircut. She didn't even know how to help me see the haircut at the back of my head. OMG! I was so disappointed. I am not going to this branch anymore. To the manager: Please hire experienced stylist. read more

Clean spot. Good location. Good Crew. Good haircut. What else could you ask for. read more

Great Clips - Inside the place - Hair Salons Near Me - San Marcos, California

This place has gone to the crapper in the last few months. They don't open on time, they don't care if you ask questions about appointments, for some of the new barbers - have you ever cut hair before?? It's hours of operation are different than all other great clips in the area (10 am when everyone else is open at 9 am). Today, I get there at 10 and there is a note 'sorry for the inconvenience come back at 3 pm'. Sure! I don't have anything better to do with my day. Is the owner paying attention or is it their first time owning a business. Eventually, even if it's free (it's not), why would anyone put up with the poor quality of service? I won't. Never going back to this particular location (rancho Santa Fe at Vons). If I could give zero, I would. read more

Have LISA cut your hair. I hadn't washed or even parted my hair and she still did an amazing Job! I have thick full hair and it's always hard to get a good cut and even harder to find someone who won't chop off all your length trying to thin your hair out, but Lisa is fantastic and made it look easy! She also has the most wonderful personality and the coolest bright blue hair! I wouldn't go to anyone els truly and honestly! read more

Iris was amazing. My 7 year old hates haircuts, he asked to go back to see her again.

Fantastic Great Clips location. My barber was Ricky, and he had done a fantastic job. I've been to many Great Clips locations, but i've never seen someone as detailed and caring as Ricky had demonstrated. Right on! read more

Was in Sunday, 16 August 2021 having signed in online as a long time regular customer. Received a standing position of 190 minutes..., rather lengthy in all the years having my hair cut here and many stylist that have come and gone. Monitoring the on line check in and auto feedback on my position after a while I learned that I was 88 minutes away from my turn in the chair. Shortly there after the time jumped back up to 168 minutes. Again monitoring the log in timing, I carefully watched my txt messages and the updated check in time to the chair dropped to 88 minutes. I proceeded to the shop to check to see if there was perhaps an error. When I arrived, the reception area was packed with clientele sitting and standing and only one (1) stylist, the Assistant Manager. (I asked her name and she said it so quickly I couldn't understand her). I inquired if there was an error with the the on-line check-in and was quickly told that she has nothing to do with that! To my surprise, I thought that the on-line sign-in, was in fact part of the salon system and ultimately, part of the Assistant Manager... I asked why the time decreased initially, then jumped way back up? She told me there were only two (2) stylist that day and the one stylist (Kevin) went to lunch, thus the reason for the increase back up in wait time on the on-line sign-in. She (the assistant manager) proceeded to comment back to me that "we have to eat"... which I felt was completely inappropriate for an Assistant Manager and to top it off, with a shop full of people looking totally bewildered..., the Assistant Manager, told others waiting that "they" don't answer the phone, when a few people came in and stated that they had called and called, but got no answer. She continued to tell people that there would be a long long wait and as soon as Kevin (who was off on his lunch break) returned that she (Assistant Manager) would be then going to take her lunch... Again, she let everyone in the waiting area know that "We have to eat... you know!" Totally unprofessional and as an Assistant Manger, for almost one (1) year, unacceptable for customer relations...! People that walked in were told you'll never get your hair cut today if you didn't do an on-line sign in... and left it at that. The walk in customers looked astonished by the Assistant Managers barking comments. Not apologizing or anything! This Assistant Manager once it was my turn to her client in the chair but across the room to the stylist that was serving me stating that attitudes of people, and that she doesn't step down to anyone, was directed to me and all customers waiting were in ear shot! Horrible Customer Service and SO UNPROFESSIONAL! I even commented to this lady, that I wasn't speaking to her, rather to my stylist Kevin. Just so not the norm for this operation that I have been coming to for years. NEVER has there been anything like this AND hopefully never will this be allowed and or tolerated by the owner. My hair cut from Kevin perfect as usual. He cuts my hair pretty regularly and has always done an excellent job. To Kevin's credit during this most unpleasant occurrence, was mum the entire time. My hat is off to him for his professionalism and character. Really not my place to say, but want it to be known that the actions of the Assistant Manager should be immediate grounds for dismissal, by pass any kind of remedial correction. She the assistant manager is a senior person who really should know better! Too bad this business allows such behavior. Poor representation for an operation that isn't new to the business. Hopefully by the time this is published the cause will have been eliminated and we can all move on! All the best! This isn't the only game in town. Respectfully, Long Time Regular Customer. read more

I got my haircut. Didn't need to wait. Monique was very personable and did a great job with the cut. I asked her to change up my usual style and it looks very good. read more

My husband has been coming to great clips for a long time. We love that its conveniently opened until 9. We arrived at this location 15 mins prior to closing and were denied service. We were told as soon as we walked in the door that they weren't taking any more people and they were already counting the money on the register. We weren't even greeted, simply just denied service as soon as we walked in the door. It's very disappointing, especially because this has never been an issue at any other location. read more

Searched all over for a walk in haircut. Roberta did a great job. First haircut in over a year. I was worried i wouldn't like any of the stylists there but she is great. 20 years of experience, listens and very friendly. read more

Monique is amazing!! My usual hairdresser gave me a horrible haircut but Monique worked her magic and saved the day!! She is very talented and professional. I'll definitely come back to her!!! read more

I came here the other day to get a hair cut on my long hair and she did an amazing job!! I told her what I wanted and she worked her magic! She made sure she didn't cut a lot of length off my long hair. Sadly I didn't get her name but she's the woman with the gorgeous Afro hair! Prices are also reasonable! Just make sure you check in online so you don't have to do wait long, it's super easy! read more

Usually go here. Always see a slim Asian guy who is great. Actually does what you want done. Stopped by today as was over there for something else and place was empty so I popped in for a quick cut. My first mistake. My guy wasn't there at which point I should have done an about face, but no, I'm here and just want a trim, so what could possibly go wrong. Cutter was an Asian guy, told him what I wanted and 15 minutes later look like I have just been drafted into the Afghan army. Holy crap! If you want any hair left, run as fast as you can. Trying to look on the bright side, won't need a haircut until 2021. read more

Monique gives great cuts. I really like the time and attention she gives. My wife always approves.

Pretty good spot near my house. Gave me a decent cut for a decent price and I had a coupon which ended up costing me less then $10. You can make an appointment online which is pretty cool. The wait time is mostly 5-10min. read more

I frequent this Great Clips because it's local and I have a simple style and require a simple cut. I check in online and get in and out quickly every time without paying an arm and a leg. The staff is pretty consistent with the cuts, although there are a couple stylists that I prefer over others. They'll keep my business! Thanks for keeping me fresh, Great Clips. read more

I am surprised that this location has only 3 stars after 10 reviews while the Twin Oaks Valley Road Great Clips location has 3 1/2 stars after 21 reviews; I believe this location is better. After 15 years at a favorite and a great Great Clips in the Bay Area, this Great Clips location comes closest to fast and efficient service as up north and has just become my favorite and to-go hair salon after two poor visits to other hair salons this year (please see my other reviews). Though I live near the Twin Oaks Valley Road location, I had been been patronizing this location regularly for 2 1/2 years before a 24 Hour Fitness located in the same shopping plaza closed in October 2016. I tried a couple of other salons but those two did not work out. Previously and presently returning, I have never waited more than 15 minutes, with or without online check-in. The shop is usually not busy Mondays through Thursdays before the high school across the street lets out. The employees have done a very good job except once an employee sheared too much and I inherited a small bald spot on my right side. The owner subsequently wrote a note of apology and to present her note for a future free haircut. Yes, as other reviewers have noted, there are more men patrons than women patrons here and the haircuts are simpler. However, if you need a fast and efficient haircut, this establishment is the place. read more

I took my two year old boy in today for his first haircut. I wish I remember the hairdressers name because she was great with him. I'm still in shock that he held still the whole time and even let her use the electric razor on him. I also love being able to check in ahead of time online. read more

This place is kind of a mess. The two people working during their haircut sale were very unfriendly and curt. The process of waiting is overly complicated and they require you give them basically all your personal info- and then they put your name on a list only to ignore the list and go out of order anyways. The haircut was mediocre at best. I won't be coming back here again. Everything was so unorganized and they rushed my haircut. read more

I got the best haircut ever from Monique!! I told her to make me look good and do what she knows best..... and she made me look like a rockstar!!! read more

Very friendly staff. Walked in with minimal wait time, despite not checking in online. It was my second time recieving a hair cut from Agnes, very pleased, she is highly skilled at the craft. Keep up the fantastic work Great Clips. read more

Iris (the manager lady), Monique and Ida are very consistent and skilled hair stylists. I tend to avoid chain anything but if I need a haircut last minute I come here. I've never walked out looking anything less than fresh. Iris gave me wonderful advice to go for the look I want & she was very sweet. The shampoo service was a little pricey for two pumps of shampoo but the convenience and overall feeling of getting the shampoo massaged into my scalp was worth it :) read more

Took my mom to this location today. We have been to other Great Clips with a real good experience. Not here. There were nice enough but not as friendly as our other place on Twin Valley. My moms right side of her head is cut way shorter then the left. Unfortunately I did check her work myself until I sat across from her at lunch. The young women who cut it couldn't have Check her work. Also I asked for wash cut and blow dry. She didn't blow dry my mom's hair and when I mentioned it she seem so indifferent so we just decide to leave. My mom does not like to make a fuss. Won't come to this location again. read more

The barber I got did 4 other haircuts within 30 minutes and mine was done in under 8 minutes and looked it. My wife had to clean up the sloppy job done. The barber kept asking personal questions about where I lived, how long, etc. I wanted a decent haircut without being interviewed. I got neither. read more

Great hair salon, if your getting your hair cut, go to great clips! I did the number 3 on my top, and the number two on the sides, definitely coming back ! read more

Last week I came in and got my haircut by Iris. I was satisfied with how quick I was attended and with how she cut my hair. Excellent customer service was provided. 10/10 would return. read more

Normally when I get a haircut I end up looking like Benjamin Franklin. That is not the case today, I left Great Clips not looking like a founding father. My husband comes to Great Clips regularly and I have been twice for a trim. All of the ladies that work at this location are nice and welcoming. There was a great hair cut sale going on, $8.99 for a haircut! If you want just a basic haircut without shampoo or styling, you can't beat the price. Mandy cut my hair and she was very friendly and knowledgable. I trusted her to cut off anything unhealthy but to keep the length and she did a great job. My husband has had his haircut cut by everyone there, Monique, Kevin, Agnes and I'm sure more and he always has a very positive experience. I like to go in the morning when it is not super busy. This location is very clean as well. Thank you all for doing a great job for both lady and mens haircuts! read more

Sorry to say, but the lady who speaks broken English does a horrible job. She has to have her associates help her fix her mistakes on people's hair. When she cut my hair which all I wanted was straight across on the bottom, it came out crooked. She's older and should know what she's doing by now, but doesn't. Everyone else is great, they need to keep her at the register only!! read more

I've been here a couple of times and liked every single visit. I got my haircut by Iris recently and she cut it the way I wanted it. I went home feeling satisfied all the times I've been there. The service there is friendly and the shop is clean. read more