This place is HORRIBLE!!! My normal stylist works at GC on the west side. The store she was working at that day had a 50 minute wait and that would have been the end of her shift. I had been to the pier 37 location 3 other times and 2 of my 3 visits, I left unhappy, so I fought with myself about going again. Not only do they not seem to care about their work, not all of them seem very friendly! Well, against my better judgement, I decided to just go in. I mean, all I needed was a clean up not a cut! Besides, I had longer hair then and it was usually just a matter of an uneven cut so it was easily fixable, but it's still the principle! I ended up going to my regular stylist so she could fix what they did. This time however, my hair was already short enough and now to have it fixed, it will end up even shorter yet!! I asked for just a simple clean up!!! I told her about the troublesome spots that I have and to take just a little off the top. When I got to my car and was REALLY able to look in the mirror I was mortified!!! She cut WAAAY more off than what I had asked her to, she didn't line up or blend the back at all, in fact it was uneven as hell and instead of cleaning up my cowlicks, it seems she tried to cut them out!!! My hair is now way thinner in one side vs. the other and my bangs are terribly short and uneven!! I should have just listened to my first mind!! I will NEVER walk into this location again!! read more