I loved my nails! The service was excellent--very professional and attentive. I'll definitely come…read moreback. Thank you so much!

Beautiful people and beautiful place! so proud to be a customer for years! Continued to be amazed…read moreby the work!

I've been with Jenna since 2014 & that's not by accident…read more Even when I moved out of state, I still booked & traveled. When you find someone who delivers true luxury every single time, you don't downgrade. From the precision of the cut to the richness of the color... she just gets it. My hair is healthier, stronger, & always elevated. It's intentional, polished, high-end work. The kind of color that makes you stare at your own hair in good lighting like... yeah. That. She doesn't just provide a service, but she creates a look. An identity. A feeling. 10+ years later, & I still won't let anyone else touch my hair. If you want luxury that actually shows... she's it.

If I could leave ten stars I would. I was visiting from out of state and needed my roots colored…read more April was AMAZING. After conversation and my saying "just do anything". My hair is difficult to work with. She walked me through every step and when all done WOW the color was beautiful and the cut was perfection. I am not exaggerating when I say I was near tears of joy when she turned me to the mirror. It is now 3 weeks later and I can get out of bed in the morning, toss my head and I am ready to go. April is my hero. Kathleen Shirley, Warren, OH

I have been going to Duncan Edwards on and off for years and have been satisfied with the results…read moreuntil my last visit. I scheduled a full head of highlights and half way through Aaron told me he was only doing a partial. I trusted his "expert" advice and went with it. When he finished the partial he showed me the front and it did not look too bad. However he did not take the time to show me the back. When I got home I checked the back in the mirror and it looks terrible LOL! No wonder he didn't show me the back!!! The front of my head is highlighted and the back is brown!!! I'm now an official freak! I'm going back to have it "fixed" and I will update the review afterwards. Fingers crossed :P I do not recommend it to anyone, unless you want to be a freak like me. Cheers! So I went back at 10:45am which was agreed upon verbally with Aaron. However, when I went back they told me that it was 12:45pm. I was fine with it, but when I asked to be given a card to have proof of the the time the front desk attendant told me she couldn't. So I insisted since I did not want to have to deal with the time being "wrong" again and eventually she prints the appointment details out. So I leave and come back at the updated time and Aaron and I start to argue about my hair. Basically he would not apologize and admit that he jacked up my hair. So he says it's best if I leave and get a refund. Which is fine by me. But then right before I leave he says that I was rude to the front desk attendant and calls me disgusting. Wow! I did't say anything rude to the front desk attendant I just insisted on receiving a card for the appointment so I would NOT have to keep coming back at the "wrong" time. No idea what he was talking about. But he is disgusting and this business is abusive. I would't recommend Duncan Edward European Hair Design to my greatest enemy.

I've been going to Duncan Edward for probably 12-13 years. I can't say enough good things about…read morethis family run business. Now the original owners are retiring and the kids are taking over. Super excited for all of them and their new adventures. Highly recommend their hair services. They will always go above and beyond to take care of their clients.

Katie at New Concepts saved my LIFE. ...Okay, not my LIFE, but definitely my manicure, the day…read morebefore we were flying out to Las Vegas for our destination wedding. After getting a complete hatchet job of a gel manicure at Studio Z (see other review: seriously, it was a gel manicure that started cracking less than 24 hours after application because the woman who did it had NO IDEA what she was doing), I was calling around town in a panic trying to find someone who could redo my nails that afternoon. I didn't want to try to fit in a ~$150 removal/new manicure at Treasure Island the morning of my wedding, because our schedule was already ridiculous. New Concepts happened to have an opening. As soon as I got there, everyone wanted to see the original job, and confirmed it had been applied wrong--which made it take about twice as long to remove as it should have, but Katie got it off and then did it RIGHT. She explained the whole process to me as she went, which helped me retain confidence that she actually knew what she was doing, and was also interesting for future reference. When she finished up, it looked perfect, and it has now held up beautifully for a week. I even scraped my nails across several rock formations while doing post-wedding shots at the Valley of Fire, and it didn't leave a scratch. Finally, they didn't charge me anything for removing the original job--just $35 for the gel polish (gel with a manicure is $50 at New Concepts, and most places charge separately to remove gels). That was less than I'd paid for the original bad job! I normally like to change my polish color a lot, which you can't do with gel, but Katie was so nice and I'm so impressed with how well gel holds up, I'm seriously considering sticking with it from now on. If I do, I will definitely be going back to Katie!

Don't waste your time or money…read more I visted NCS after reading the glowing review from Cabell G. on Yelp. I got my nails done and my girl was nice. The manicure was a little more expensive than I expected it to be but that was okay at the time. However, less than 12 hours later, my polish started to chip. I called and the receptionist was ditzy and confused as to exactly what I needed done. It was frustrating talking to her, and then when I finally got in to get my nails fixed, the stylist who was formerly friendly was cold and didn't talk to me. She did a good job fixing the chipped manicure, but I was pissed that I had to waste my own time to come back and get something fixed that should have been done right the first time. One of my nails broke four days after the original manicure and even more nails were chipping and awful looking a week later for a manicure that should have lasted at least two weeks. I will never go here again, I feel that it was a waste of money for such poor service and poor product.

She's the best! I loved my hair afterward! She was extremely knowledgeable as well as fun to spend…read moretime with. Highly recommend!

I've been going to Pam for almost 10 years now and even though I moved to Eau Claire I still go to…read moreher for haircuts and waxing services. She's a great friend and very friendly. It's also a plus that she offers infrared sauna services and I also buy my hair care products from her as well.

Ellen listens to what youvare looking for and gives it to you. no matter the length. ive gotten…read moreshortto medium hairlengths and have been very happy with my decisions via Ellen. I've been geeting my hair cut and styled with Ellen for more than 20 years--very satisfied. REGHAN

I decided to get style change and went to Judy. First she talked me out of the actual color I…read morewanted than when I heard her talking with another stylist about being low on a certain color and wondering if they had found a new supplier I realized why I had a tone I hadn't wanted. So she finished my haircut and said oh you have curly hair. Well it has been 2 weeks and I my hair has little standout flips out everywhere. She said she could get me in a month later for better color but when I got home I decided I didn't want to spend more than the $200. I had already spent in the same month!!when I called the next day to reschedule I was verbally lashed by being told Nov/Dec were their busy months. I am retired and a fairly open schedule . So today I looked at this forum and discovered a 5 star rating supposably by me!!! I am quite disturbed by this salons dishonesty and they apparently don't want new customers!!!!

Just a heads up that they are only working with established clients at this time and I couldn't get…read morean appointment. I haven't been there so chose the 3-star rating thinking it was neutral. I know how frustrating it is to read all the reviews, decide who to call only to find out they can't book you. I was impressed that they got back to me so quickly with this information, so that's a good sign and will update if they ever have an opening.

Crystal has done my hair for almost 18 years. She is the greatest! She, Amanda, and Joanna…read moreopening Maven over 6 years ago was wonderful as I have known these talented women since they all worked at a now closed salon. My son and I are always happy with our visits even if we are unsure exactly what we want. We look forward to seeing everyone each time.

I really didn't want to leave this review, but I feel as though people need to be aware of this if…read morethey are looking to book with Angie. I went in wanting a vivid partial, but she convinced me to do some really soft highlights that were super natural just to add a touch of dimension because of life circumstances. During my consultation, she said that was totally doable and suggested some partial baby lights. I let her know that sometimes my communication is a little poor and needed a bit of over explanation; she again said it was totally fine, and she could handle it. This was my first time getting highlights, so I am unfamiliar with the process. Not once did she check in with me about the tone or the shade of the highlights during the appointment.  After getting my hair styled, I had a bright (almost) platinum money piece. I was a bit surprised, but asked if she could just tone it down a bit. She immediately said she wasn't going to be in that weekend; I had no issues with waiting a week. I bought the amazing shampoo she recommended, thanked her, and went on my way. Went in the next week and had the roots blended and the tone brought closer to what I wanted. She dried the front, but it looked the same to me since the lighting in there is front lit and harsh white. It didn't help that the hair behind it was wet, so it was darker, which made the dry pieces look lighter. She told me to be brutally honest at the initial appointment, so I very kindly said I wasn't sure since it looked the same. We agreed that it was the lighting and that I would go home to check. This was after she monologued for 5 minutes about how she's a Malibu Barbie blonde specialist and not someone who does subtle blonde, that maybe I wasn't a highlight person and I should seek someone else (even though I had already complimented her multiple times on the highlights outside my bangs, I just didn't want the money piece). I Ieft after saying thank you and felt awful for voicing my concerns. Once I got home, it looked absolutely fantastic in better lighting. I shot her a text thanking her and apologized for not being able to tell in the salon. If it had been left at that, it would have been fine. I wasn't going back anyway, but I didn't feel compelled to write a review since, in the end, my hair was fine and I was treated fine. In the morning (yesterday), she responded, saying that we wouldn't be a good fit because she is an anxious person (basically telling me not to come back despite me being very patient, kind, and understanding). This was very unprofessional considering she told me to be honest and I was nothing but kind through the whole process. I am very disappointed that she did not turn me away during the consultation or even before the appointment when I made my needs as clear as possible, and she realized she wasn't a fit. I wish she had advertised that she was a "Malibu Barbie Specialist" at that point, or at least recommended me to someone else in the salon. Now I feel very unwelcome because of how she treated me during the adjustment, and the comment made in the DM's. Needless to say, I will not be returning, even to buy a refill of shampoo. :( TLDR:  Went in for a subtle natural highlight. I was told it could be done (with great enthusiasm) and I could be accommodated, just to later go in for an adjustment to be told I should've expected it since she was obviously a "Malibu Barbie Blonde Specialist." *Side note: I don't need a response from anyone; I just wanted to share my experience.*

The woman who cut my hair was nice, but I had asked for a low maintenance cut and that's not what I…read moregot. I couldn't replicate what the stylist had done, so I called (as my stylist said I could) and asked to have my bangs shortened and the hair flicking out over my ears taken off. The receptionist said I needed an appointment (even though the trim to make my haircut better would take under 5 minutes) and she could not get me in on any of the days I had time to go. The receptionist was less than friendly and definitely not accommodating. So, I will go to holiday parties with my shaggy hair and let people know I went to The Loft.

Helen from Touch of Class has cut my hair for a number of years.I am pretty fussy and she is right…read moreon . With a razor cut and a great shampoo I would send anyone to her. Ron and Wanda are great too. Thanks for taking care of me.

Helen is amazing! Lovely salon with great staff including Wanda and Ron. Nice selection of…read moreproducts, too.