I usually come in for a Brazilian with Whitney, who is phenomenal, but last night, my appointment…read morewas with Idalys. I was a little nervous purely because of routine and familiarity. Idalys did such an amazing job, she was great! She used a mix of hard wax and soft wax. She made the experience really comfortable and safe. The service was done after 20 minutes. My favorite thing to do every appointment is go to the bathroom and look at the new affirmation card by the light switch.

I started as a customer at Velvet Waxing Studio several years ago, starting at the original…read moredowntown location where Tracy, the founder/owner, set the gold standard right from the start. That means A++ skill, professionalism, efficiency, and attention to detail. More recently, I've been seeing Emme at the Fitchburg location. I'll leave out the personal details of my services, but I appreciate that they work quickly, maintain truly exceptional cleanliness throughout the spaces, and are very good at reading the room--friendly enough to make you feel comfortable, but absolutely able to match the customer's preferred style. For me, that means less chit-chat and more "get down to business," especially since I go through these appointments without pain suppressants. Velvet continues to earn 5 stars.

Suzie is a very energetic & enthusiastic person in life & business! She is not only great at…read morewaxing and spray tans, but is a great resource for other services as well. She is very connected in her industry for hair, makeup, tanning, therapy, health recommendations, etc. She makes waxing stress-free and fun. Her salon is super cute too!

There are several reasons why after my first visit to Essex Wax it is now going to be my go to for…read morewaxing. 1. Susan owns her own business, not an easy thing to do. I like supporting local businesses. 2. She is also nice! 3. She has incentives for people who are repeat customers. I got frustrated with the last salon I went to because that did not do much to encourage me to go back. Most salons that I've been to have reward programs or discounts for repeating customer. Example 7 waxes get the 8th free or something. Susan offers discounts for certain waxes. 4. She has done the BEST eyebrow wax that I've gotten in Madison. I'm a pretty picky person, and it has taken me over 2 years to finally find someone I trust. I mean come on it's my face! I have the right to be picky. 5. She is good at what she does!

My hair didn't turn green or anything, but it was really expensive to ultimately look like a single…read moreall over color, darker than what I wanted, and is not similar to what I asked for... so now waiting hoping it fades. I share this- if you're trying to gradually move back to a brunette- this probably isn't the right salon. Below are photos after the initial service, after the correction (photos after initial service were shared with salon), and the inspiration photo. I reached out to Rooted Culture regarding my correction for advice and was told "we're not a good fit". The person delivering this message was very nice- but not what I expected. While I agree, it's left me to navigate the aftermath alone. I had a consultation with Charlie regarding what I wanted to accomplish, reviewed pinterest photos, etc. I brought a singular inspiration photo to the service appointment. I was candid about the over highlighting of my hair historically and my desire to get back to a brunette with highlights vs dark blonde with highlights (which is where I started). When my hair was dried- 1/2 of my head had more highlights than the other half. There were chunky very bright blonde pieces at the front and the distance from scalp to initial highlight was very long. I mentioned the dark roots and uneven highlights, but I slept on it. I called back to correct on Wednesday. They fit me in the following Monday- awesome. I should have slowed this appointment down- so we were on the same page. Because I was slotted between clients, it was rushed. Charlie started adding low lights- I mentioned focusing on the bangs because that was my greatest concern- the heavy contrast. Charlie then started to ask me what we should do- I told her I didn't know. a gloss was suggested. Ok sure. Charlie showed me some hair swatches- "which one?" She recommended not going below a 7, but again I told her I don't know. I'd like my hair to be more blended vs high contrast. So she mixed a 9 and 8 (was that the right choice-idk- my head was in a wash bowl). So the gloss stayed on for 4songs- 12-15mins, but was applied to my whole head vs just the bang area. I mentioned that to Charlie that I thought we were only applying to bang area., she mentioned wanting the color to be consistent. End result is the dark hair color in the photos. Again not the end of the world or blue, but nothing like the inspiration photo or my expressed desire to keep some dimension.

I needed to get in outside of the place I normally go and was happy to find that there were some…read moreoptions available within a reasonable timeframe. The space is modern and stylish. My stylist was able to assist with what I was looking for. I felt the process was a bit high for the level and was different than what I thought I'd selected but I appreciates that they confirmed what the process would be before moving forward. I guess maybe what I wanted was a little different than the options available on the site. I'm always a little unsure what to select when I book hair appointments online.

I have been coming here since I was little. pretty much all of my family comes here! all of the…read moreemployees are so lovely; but Mary has been my go to through it all!! she is so talented and amazing at what she does and I love my hair every single time. The salon is so cute inside as well. they are very professional here and I definitely recommend!!

I've been going to Lacy for years and finally's she's epitomized her personality into her new salon…read moreat Haven! You'll feel immediately at ease after walking into this super cute salon. Lacy put some nice, touches of modern mixed with rustic into the decor. Over the years I've brought many ideas and pictures of celebrities for Lacy to mimic, and each time she has delivered and I've always been completely satisfied with my mane. I love the smell of the products she uses. Recently had bayalage put in and didn't have to suffer the chemical smells while I waited for it to develop. Seriously, go! Ask for Lacy!!

I'm biased because Cori (a stylist there) is my friend, but she is awesome!…read more My hair is extremely thick and wavy and has consistently proved to be a challenge to all people who dare to cut it. It's been too short, too long, and more often than I'd like to say, uneven (somehow, some stylists will actually manage to miss whole chunks that are sticking out at the bottom). Cori has given me the best haircuts of all time, every time. I've gotten comments from strangers on the street after getting a haircut with her!

I love Mary! She always listens to what I want and gives honest feedback to what will work for my…read morehair and how it may differ from the picture I have shown her. Highly recommend!

I booked my first visit to this salon after reading very positive reviews online. I went in for a…read morehaircut and balayage. I showed a picture and brought in physical hair extensions in the red shade I wanted. I was never told my desired color was not possible. The resulting job left my hair looking similarly close as when I walked in (another shade of brown). I immediately stated to the dresser that the result was far from what I had requested. The owner (Karla) made a comment about how at least they're not having me walk out with horrible hair. That was completely off-putting since I never expect to leave the salon looking horrible nor do I ever spend my money with that outcome as a goal. Karla offered to have me come back in so they could tone it. I would rather take my money to a place that can get close to what I want the first time around, and if not, not being defensive about their own wrong doing. Total service cost before tip was $255, which is a ludicrous amount to charge if you didn't deliver. No discounts were offered which is very upsetting and tells me this business is lacking integrity. There needs to be transparency - If a hair stylist doesn't possess the knowledge or skills to achieve clients desired color, that needs to be stated from the start. I would rather know that up front so that other possible arrangements can be made and if that is not possible then I can go elsewhere. Going to this salon was such a waste of time, money and energy. I have included 4 pictures with my review (reference of desired color, the extensions I brought in to salon, my hair before service, my hair a week after service). I believe this will show more truth to anything beyond my words.

This place is awesome. I didn't get my hair cut for 10 years (yes, a whole decade) and I was…read morenervous coming back into a salon. I decided to come here and I'm so glad I did. My hair looks and feels healthier than ever and I'm happy with how it looks for the first time since I don't know when. Megan was wonderful and also the nicest person on the planet. The other stylists were also kind and friendly -- the atmosphere is welcoming and just lovely. I also walked out with a haircut without breaking the bank. As someone who hates the salon generally, I would totally come back here. If you want to get your hair done in Madison, give Paisley a call -- they are great. They also do long hair, short hair, all gender; the versatility and talent is apparent. Go here!

I love Studio Z. It has great hours and is easy to get to. The ambiance is clean and hip with nice…read moredesign. The staff are always welcoming and helpful. They sell very nice products which have always been worth the cost to me. I use Maggie for haircuts for me and my kids and she always does a great job. She also has done colors and highlights for me with excellent results. She is truly a master at colors. I also love that she tells me if something won't work and why. Highly recommend her! I have also used Myranda for a facial and peel and she was also great. Very gentle and kind. Nonjudgmental. Collaborative. The treatments were both relaxing and Helpful.

Worst haircut and worst customer service ever. Paid $79 (plus tip) for a full service cut and style…read morewith a stylist who was promised to be an expert with curly/wavy layered cuts. This is what happened. Was supposed to be basically an update of my shoulder length, curly/wavy hair with long layers. Stylist completely botched cut, didn't even bother to style it, told me to go home, wash it and see if it was ok. She cut it too short in places, angled the layers wrong, disrupting curl patterns, leaving shelves and uneven, asymmetric gaps. Left me thoroughly traumatized. When I contacted the salon, the owner Jessica Smith made no attempt to fix it, instead told me to never come back: "it is in everyone's best interest to conclude our professional relationship at this time" (she didn't like the negative review I posted).

Aimee always does a fantastic job, and helps me choose colors and cuts that flatter my skin tone…read moreand face shape. The space is nice and clean and very pleasant. I've never seen a bad haircut (but she's fixed a few that others did).

I came to Aimee looking to do something a little different (but still ME) and boy, did she deliver!…read moreI seriously can't stop looking at my hair in the mirror. Her space is cool and comfortable, the ambiance of the location is bustling without being annoying, and Aimee is a pro at what she does and hilarious to boot. Great, engaging conversation was had. I had a vision of what I wanted for my hair, brought a few pictures, and she literally took what I had in my head and totally made it happen. If you're looking for a pro at "atypical" colors, Aimee is the master you seek. Trust me. I hate liars and I don't hate myself, so I would never lie. Take a chance on this one. She's a gem. You'll be glad you did.