I've been getting my hair cut here at the Freeport Store for the last 4 years and the entire staff is great. Hair cuts are always performed expertly. Sara is my go to stylist and I don't even have to tell her how I want my hair cut. She knows what clipper size I like and those pesky cowlicks to avoid. Great Clips is a Great place! read more

customer favoritism by management quality of cut is always by chance Constant change over in staff read more

I went in as a first time client to see Melanie and had a trim and color. Never had color done before. She was amazing! Made me so comfortable and my hair looks great. I'm so excited and grateful that I took the chance. Everyone in the salon seemed upbeat and happy to be working there. Just a great experience all around!! read more

I've gotten my hair cut 4 times at this location, and it's sort of like going to Vegas. Sometimes you hit the jackpot, sometimes you loose everything, and sometimes you break even. But there are a few things to keep in mind if you want to improve your odds. #1 - don't go on the weekend or a holiday. They are slammed with customers, your wait will likely be more than an hour, and you'll probably get a crappy haircut from an exhausted barber/stylist. #2 - Use the online appointment app. I know, it's not a very good one, and you'll still probably have to wait 10 minutes or so even though it indicates you're appointment time is ready - but it's better to use it than not. #3 - Don't expect this to be a solon or a "solon cut". It's pretty much a friggin barber shop, so set your expectations accordingly. #4 - Be nice to your barber. These women work hard and aren't getting rich. Overall, I feel that this place gives me exactly what I want at a reasonable price. The only way I could beat it would be to drive all the way to Eglin AFB and get a haircut at the PX barber shop. read more

I have been here twice in the past month. My haircut was exactly what I wanted and have taken all four of my kids as well. The cuts were perfect, staff was really nice and the checkin process was easy and convenient! Glad to have found my new hair place! read more

I'm not sure what's going on here but I feel like the employees were avoiding the customers. I did not get my hair cut because I started feeling uncomfortable after two other customers walked out. They seemed annoyed by people who didn't check in online. The front door says "walk-in" but I sure didn't feel very welcomed. read more

The 2 ladies working the store were very friendly and outgoing. The cut didnt take too long and looked Great. If they order a pizza, they dont share ;) recommend this establishment if you need a Great haircut by friendly folks! read more

One side of my head was OK, the other side I had to finish up with my electric razor. Watch out for them trying to upscale you without explaining the cost. $12 woman's haircut turned into $25. read more

Just a horrendous haircut.. I was in and out of the chair and 7 Minutes the woman never even wet my hair.. she missed it at four times with the bottle and started cutting it's borderline of a mullet I am not happy at all with this! Just too much to describe my displeasure.. without being rude so I'm ending it here read more

Horrible service from one staff member. No smile, no welcome. Really seemed she did not want to be there at all. Provided pics of style my son needed that has been done before at other businesses. She was to leave it at lease three inches long! Nope-- chop shop and about an inch is all that was left all over. Zero talent, zero personality. Will NEVER go back!! read more

Prompt and friendly service with an excellent haircut by Katherine! This was my second visit to this location. I will be back! read more

I went to Great Clips a couple of days ago. It had seriously been about 6 months since my last cut. I was a mess! I've "never" left a salon looking like my hair had actually been styled but Amy did a fabulous job on my hair. She had never cut it before but OMG....I left there looking mighty fine if I do say so myself. Thanks so much Amy. See ya soon! read more

Worst Great Clips we've used thus far. Lady butchered my sons hair - the day of my aunts funeral. Didn't listen, and my wife ended up redoing it in our driveway. Avoid this location if at all possible - you're better off becoming a hippie. read more

I was in the store a few weeks ago to get a cut and the woman had a bad attitude and spent a lot of time on her phone texting. Her name was Linsey and she was extremely unprofessional and I will not be back. I will not bring my friends or family there. I encourage everyone to boycott this place until management does something about this problem read more