I had a hair emergency due to a botched color job, and the owner was so nice and able to get me…read morebooked with one of her people at one of the busiest times of year!

I saw a lot of great reviews but my experience has been so disappointing so far. I called today at…read more11am (Saturday) and got no answer so I left a VM. No one called back so I decided to stop by. There's no receptionist so I asked the one person I saw and she looked so annoyed that I asked her for help. I told her I wanted to see if I could get an appointment for hair today. She said "this side is hair but I don't know you may want to go talk to her". There was a very nice lash and brow lady who tried to help me. She went to the other side/ hair side and someone else in a room said the other hair person left. This same nice lady called the person who left to see if I could still get an appointment and I could clearly hear the other person on the other end (again) sound annoyed to be bothered. She took a long deep sigh and said "I've already left for the day". When asked if she could give me her number she sighed again "I guess". Well I guess they don't want more business ‍

I'm not sure. To be honest, I had her cut it dry because it's most accurate way to cut "bendy"…read morehair. I wanted a trim, yet agreed to an inch off. I did specifically say I need to put it up, so DO NOT CUT TOO MUCH OFF. She cut 3 inches off the front while yanking my hair painfully with a comb. I won't be able to put it up for months, which is awful in Texas. Why hairstylists cannot follow directions is beyond me. It looks like she cut it with a dull hatchet. She was polite, though.

Jimmi takes her time and makes sure you like what she is doing. Today, she made my daughter so…read morehappy by using her inspiration picture and making it match my daughter's face. Excellent job! We will be back!

Used LaDonna for the first time today and was w extremely pleased. She is a professional and wants…read moreto be sure that you are happy with your style. Couldnt be more pleased!! Will definitely be back. Thank you La Donna!!

Owner is a licensed Instructor and does and excellent job. She listens to her clients and works…read morewith them to achieve the look they want. I have used her services for thirty years. This place is home town. Lot of men go there for their haircut. You get the feeling you are in old Rockwall when you go here. Highly recommend the place.

This was my first visit to this location, though not my first blowout experience. Unfortunately, it…read morewill also be my last for this brand. My daughter and I arrived five minutes before our 12:00 pm appointment. Another group checked in after us, yet they were taken back first. We weren't called until 12:10, and while I asked that my daughter be started on first (which they did), I was left waiting even longer. When my stylist finally brought me to the shampoo bowl, she apologized, explaining that another client had shown up 30 minutes late. I couldn't understand why management would allow a tardy client to disrupt scheduled appointments. My stylist, Crystal, was very kind and professional. We even talked about how important it was for my hair to last since we had an event in Greenville at 3:00 pm. I specifically asked for hairspray at the end to hold the curls. Unfortunately, by the time we reached our hotel around 2:00 pm, my hair was completely limp with no hold. The style barely lasted an hour, which defeats the purpose of a blowout. While my stylist did her best, the overall management of this location was disappointing. Allowing late clients to interfere with scheduled appointments, giving preferential treatment to guests who arrived after us, and requiring stylists to handle cleaning duties instead of focusing on clients all contribute to a poor customer experience. For context, I've been to Drybar and other blowout salons multiple times and have never had my style fall apart so quickly. I also typically receive a wash, cut, and blowout in under an hour--yet here, the timing felt unnecessarily prolonged, as if designed to increase charges. To be clear, this review is not a reflection on my stylist or my daughter's stylist--both were pleasant and received a 20% tip from me. My concerns are directed at the management and overall business model of this establishment. Would you like me to make this shorter and sharper for posting on Google/Yelp, or keep it in this longer, detailed version (which works well if you want to explain fully what happened)?

I was in Rockwall for a business trip and needed a last-minute blowout + style prior to my meeting…read more I was relieved to see that this place opens early, at 7 AM! I was not sure what to expect and I have extremely long, thick hair, but Michelle did an absolutely amazing job! It turned out better than I could have imagined, and I am extremely happy with the results. They also had a laptop tray that I was able to use to get some work done while getting my hair done. Outstanding touch on the service! The place was also decorated so cute for Easter, which was a cute touch. I will definitely be back the next time I'm in Rockwall.

Great hair color, fantastic haircut, awesome stylists (mom and daughter) running the salon. I…read morehighly recommend them for any style or occasion, and especially when you want someone who genuinely listens to what you are looking for and will make you feel and look great. Awesome vibe and great conversation.

Had my hair color corrected here with Samantha and she did phenomenal! She worked very hard on my…read morehair and i can honestly say i love it! I will be returning to see her again amazing stylist!

Knockouts haircuts, beard trim, hair styling for men, teens, & kids is conveniently located near…read moreintersection of Horizon Road & Ridge Road, south of Interstate 30 in Rockwall, TX. **"Appointments Only" policy in effect. Walk-ups are not guaranteed service. Plenty of free parking right in front, in this big shopping center. If you arrive early, the customer lounge has 2 coolers of canned beverages. One cooler is for age 21 & up. If a friend has referred you to his favorite Knockout stylist, please indicate this to staff when booking your appointment. There are several longtime stylists here that have their steady customer base. Getting in on their posse might take a little politicking. Usually some type of sports, or sports show on the big screens, and decent overhead tunes playing. It's fun to see a Dad and his little son getting haircuts here. Families are welcome.

I've have had a very hard time finding a barber/stylist in the Rockwall area who would actually…read moretake the time to ask me exactly what cut I was looking for and then throughout the session repeatedly ask what I wanted. I got tired of sitting down in the chair and being asked "what's your number" which I'd never heard before since I was accustomed to barbers and stylist who only used scissors for most of the cut. Vivian took the time, was very personable and she used scissors to even up my thinning hair, rather than electric clippers, plus the scalp and neck massage were great and I've always appreciated getting my hair washed after the final cutting, rather than a talc covered brush to remove the clippings and stop up my nose! When we lived in Prosper I belonged to a couple of men's styling salons (Boardroom, Gent's Place) where I got this level of service, and I don't mind paying for it, but until now I just couldn't find anyone who would take the time to do it right. Vivian and Knockouts came through. I'll be back soon.

I was serviced by Hilda Moreno. She is a lovely lady and did my hair exactly how I wanted it. The…read morehaircut was affordable and the place was so clean and cozy. The music was vibrant and welcoming. I will definitely go back!

I LOVED COMING HERE! My first time and definitely won't be my las! I got booked with Lacie and when…read moreI tell you she was the best AND SHE IS she made me feel so comfortable and made my appointment feel so fun! I got what I asked and even more !! I love her!

About a year ago I went to get my hair colored by Brenda Sanchez. I requested a treatment that was…read more150 -180$ at the end I was charged 500$!!!! I'm not one to argue so I just paid and left but I will NEVER AGAIN GO!! NOW I'm getting emails about a supposed appointment that I supposedly booked! And it says that if i dont cancel i will be charge 50$no show!!. So i emailed explained that i dint schedule it and to cancel. She canceled it but now i get another email that it has been reschedule for another day!! This is such a SCAM!!! Again I will never go back!! I dint schedule an appointment! If I'm charged anything at all I will press charges!!

So I went in to this place called Glamout Bar its actually a small room with in a place called…read moreSalon Boutique In Rockwall, I have never had extensions so I decided I wanted to try something new,So I go in and spoke with a lady named Brenda Sanchez, she said the cost would be 1400.00 which I did think it was extreme but i went ahead and decided to do something for myself for a change, So Brenda explained that i would need to come back periodically for an upkeep and or push up with having extensions so when it was time to see her the second time I went in and she said the Cost would be 150.00 which I agreed.. So then the third time I went to see Brenda I thought I was getting the same service as last time which was a push up and hair color well half way through what I thought was a push she says she was going to do a maintenance but did not explain the cost nor gave me the option to choose whether I wanted to proceed or not considering the cost of the maintenance was 300.00 + 115.00 well after she clipped my extensions she proceeded to doing what I thought was a push up, well almost 5 hours later she had her niece take me to another room to blow dry my hair and that is when I worked the courage up to ask if that process of 5 hours was the same cost of 150.00 as of last time, as when I went in the previous time for a push up I only lasted 45 mins to to 1 hour..She then said that what she did was a Maintenance to my hair and that would cost 300.00 and additional 115.00 for hair color, when she only colored my roots and side burns..I told her I was not going to pay her the 415.00 because she did not consult with me on the pricing first and I told her it was not fair as I being her client to not have the option to choose my service.. how did she know if I was able to afford 415.00 ?? thinking I was only going to pay 150.00 well she said you are going to have to pay anyway. I gave her a check for 300.00 and said you can take me to court for the Balance..well she called the police and probably fed them lies..so they corned me to pay her the whole balance..well I warned her that I was going to do everything in my power to make sure she did not do this to anyone else! I told her not everyone will have that amount of money when she tries to do a switch and bait, so I told her I would be warning everyone out their that may come In contact with and her buisness. Please Becareful!! and Beware She is A thief and and is not up front with her Clients! I would also like to add that she is in no way professional as she closes down her part of her working area when she has to take her kids to school and when she has personal issues come up and she will reschedule you at last minute . please find someone reputable..