Just had a great experience at great clips and I can't thank Christy enough for how kind she was+ how great of a haircut she gave me. This isn't my usual GC(my other location closed), I noticed this spot didn't have a wait online and went here. I was taken care of immediately, had a nice conversation with Christy, and she provided a great customer experience. It's always refreshing to be taken care of by somebody who enjoys what they do and I'm excited to come back here in the future! read more

Can't beat the price and top notch styling from this location. Natalie is my goto person that I highly recommend. Currently, seniors pay 17.00 for a haircut and style before 1 pm but verify this. read more

In my experience, this place has the friendliest workers. Their cost is minimal. They get you in and out quickly and offer online check-in. They cut men's hair to perfection. My husband goes here. When I need a haircut on my long hair during my painful broken shoulder, I was robbed 6 inches. I would not recommend this place for women. read more

Ms Celia has been cutting my hair for 4 plus years now I follow her to what ever location she is working very professional and she always gives great customer service with a smile read more

Great Clips - Men's Haircut - Hair Salons Near Me - Downers Grove, Illinois

Christy gives a great haircut! She's consistent with each cut and makes changes as I request. Convenient location, clean salon, great prices and excellent service. If you're looking for a new stylist give her a try! read more

I believe I had Maya cut my hair and she did a terrible job . I have very thin hair and she cut it a little too short and it is uneven and there are no layers to it. It actually looks like I'm have a helmet on my head . And now they are charging $8 for a shampoo , really? read more

I have been going to this Great Clips for about 2 years. I am always pleased with the friendly staff and get a good hair cut. Liz and Maya both do a great job. They are my two favorites! I am grateful to have this place so close to where I live. I will continue being a happy customer, who is well satisfied with every haircut. read more

I'm giving this a 3 only because I've had decent experiences with other stylists. But I would give this particular stylist 1 star. One day I went in and an older woman was my stylist. I believe her name started with an M. She started by insulting my hair and saying I needed a different shampoo for my age and my hair was horribly thinning (I'm aware). She proceeded to cut my hair so that it was a FULL two inches longer on one side, I didn't notice this until I went home. At the end of the cut with the older woman I asked that my hair be styled. She said, "oh no, you don't want that, it's $65 to style your hair". I said, "are you sure, I don't want a full style but I'd like to pay for a blow dry with a round brush". She said, "Yes, that service is $65 because of your length". My length when I went in was halfway down my back, the cut that I received was maybe an inch past my shoulders so I would assume the styling would be charged based off of the finished length. So I left, dried my hair at home and discovered that it was totally shorter on one side. I went back and it was taken care of by another woman who basically snuck me in so the older woman wouldn't see me. read more

September 2022-Boarded up with a big orange sticker on the door. Not sure if this is temporary or permanent- but you might want to call first to see if they are open. read more

The girls at this salon do very good work,and they all are friendly, this is the place to go for a quick hair cut, and quality service.

My experience here was HORRIBLE. I went in with a middle part with just hair going to about my lips and I loved it. I asked the lady to take off only ONE INCH and she goes and cuts 3 INCHES. Then when she was done she asked if I wanted it any shorter. This lady ruined my whole week. DONT COME TO THIS GREAT CLIPS THEY WILL COMPLETELY MESS YOU UP. read more

I visited the location on Ogden just west Cass monthly for year. Had same stylist but times haircut was different. I wear pixie and each visit I remind what I want. On my last visit, I noticed she didn't fringe bottom hairline so I questioned her and received response my hair was too short. Really? She was only person who cut my hair for year! Sorry but I don't buy that. She just did what she wanted. How does one handle this situation? Easy, DON'T GO BACK. read more

Just got my haircut today. Kristina was absolutely incredible. She provided so much information regarding my hair and what was best for my hair. I love this place. I have been going to this location for 15 years. One of the best haircuts I've ever gotten. read more

Been going here for three years, never been disappointed. Decided to go to a upscale salon. Really I should have stayed with Great Clips. Got the same hair cut but spent a lot more. Great place to get a hair cut without the high cost. read more

Since moving out to the suburbs 12 years ago this Great Clips location has been my "go to" for a quick, reasonably priced cut from a friendly, engaging stylist. The app makes it easy to check-in to minimize waiting time and their database lets the stylists know just how I like my hair to be cut. read more

The service was great and there was no wait when we I got there which was a bonus. I've come here many times before and I like how they write down what you get so they know what to get you next time. The only crutique I have is that the lay who did my cut kinda screwed it up a bit. It's not much but it's still noticeable. read more

This Great Clips is the best in the area! Heather the manager is one of the sweetest people I have ever known. Haircuts are quality and atmosphere is amazing. A+ to Heather and her amazing staff! read more

Here's my favorite place for getting a haircut it's fast and it's a good cut every time thanks a lot I'll come back

I tried this store twice. They get two stars for giving a good haircut. Unfortunately they lose a lot as I had to listen to Christian music while trapped in a chair and my previous visit where I got a hard sell on hair product. I don't care about hair product. I eventually caved and got their dandruff shampoo to try just to get out of there. I'll take a hard pass at listening to Christian music and getting the hard sell. read more

Horrible my son did not get the haircut he wanted the employee that was cutting his hair would not stop and my son said that he liked his haircut and he wanted her to stop cutting but she just continued cutting and now my son's hair is so short read more

Went in and asked for a long asymmetrical shag that was shoulder length on the long side (I made the classical chopping gesture at my shoulder, demonstrating how long). I showed 2 photos of different shag-type cuts and pointed out what I liked about each of them. Was given an asymmetrical bob (not the same as a shag) that was 4 inches shorter than shoulder-length on the long side, and didn't remotely resemble either photo I showed the stylist. She had made a couple of cuts before I realized that what she was doing wasn't close to what I'd requested, and at that point it was best to let her finish without objecting, because there was no going back. Stylist never introduced herself. Never offered to show me the back of the cut, the way most stylists do. If a stylist thinks I've requested something that would be a mistake for my hair type or my face type, I would appreciate if she warned me and asked if I wished to consider something else. Or perhaps she was simply not listening very well to what I was describing. The bob was well done for what it was, hence the two stars, but not what I asked for. read more

This place is terrible. I showed up this morning at 9:20 AM. Nobody was there yet. Nobody was answering the phone. If you don't open until later don't advertise opening at 9am. I got both of my 1 year old twins in their strollers and walked up to the door in the cold and snow only to find the door locked. I'm beyond frustrated. I've got a ton of other things to do - how hard is it to show up on time for work?? read more

Horrible experience for a 12 year old and her grandmother! A grandmother took her two granddaughters to get haircuts. The 8-year old went first. Then, they refused to provide service for the 12-year old, because they thought they had lice! They kicked them out. First, there was no lice. It was dried up shampoo. I realize that some people have zero tolerance, but a stylist should be able to tell the difference. This means there was a lack of knowledge about hair and scalp conditions. Second, they were very rude. They were not discreet, and they made them feel like second class citizens. This is evidence for lack of professionalism. Third, they were sloppy. The haircut for the 8-year old was uneven even though her cut was finished before the drama. They were just rushing. This is further evidence that they don't care about customers' experience and they provide overall bad service. I would give 0 stars, if I could. Epilogue: They went to another salon, got haircuts and supplemental hair products on the same day. Take home message: STAY AWAY from this place! Go to the SuperCuts across the street for fast haircuts or Salon Sophia for a fancier experience. read more

Cheap, fast, pleasant people work here. There used to be an older gentleman who worked there--silver gray hair--very good. I used to tip him as much as the hair cut cost, but he was worth it! read more

Went in for a shampoo (i have a broken arm) They shampoo hair but they don't dry it. I was told it would be an extra $10 to blow dry it (no styling). I left the store with wet hair in 29 degree weather. Shame on them!! read more

I've been going to this location for over 10 years and have always found the service to be great and the stylist to be talented and friendly. Heather is amazing! read more

My mom likes to go to Kristi at this location. It's close by and Kristi does a great job cutting her hair. She stores the hair cut info in the computer so she knows what she did last time. This is convenient because my mom can't hear very well and it's hard to communicate how she wants her hair cut sometimes. Kristi is quick and does a great job. read more

Understaffed and employees are more driven on selling product rather than providing good customer service! This place has taken a nose dive

The staff here is great and the service was amazing ! I've paid way more for a hair that was no where near as good . I'll be back

My family & I have been going here for 10 years or so. We've had only good experiences with this particular Great Clips. We've not always had good experiences with other Great Clips places. Heather is really good with kids who don't like getting their hair cut. read more

This salon is absolutely the best!!! Christy gives the most amazing haircuts! I always leave very happy!! The atmosphere is wonderful in this salon. All the stylists make everyone feel very welcomed! I love this salon and will not go anywhere else!!! read more

Worse cut ever. Avoid Christy as she clearly cannot cut or style. Asked for a chin length cut and it is 2 inches shorter. Too late to do anything as she already cut the back and it couldn't be any shorter. The back is cut straight across and looks as if she used a bowl as a guide. read more

Worst haircut ever. I asked the stylist for an A-Line cut that I have gotten successfully at other salons for the past 5 years. She just looked at me as if I had spoken to her in Chinese. I knew at that point she had no idea what I was talking about. I then explained the details of the cut. She proceeded to just chop away for 5 minutes and handed me a mirror. I couldn't really see the back. When my husband saw my hair, he said that he had never seen my hair cut so badly. I would like to go back to get if fixed a bit but I don't want any of them messing it up further. I should have known better because I got a bad haircut (not as bad as this one) there last summer. I just want my money back. read more