I was very pleased with the service I received. I have been to great clips twice now, basically had about a 1" trim both visits. My hair is approximately just above my shoulders in a layered cut. It is nice that you can just pop in when you have the time, without making an appointment! The first time I went Brianna (hope that is spelled right) cut my hair, she did a good job and was pleasant to talk to. The next time I went, was hoping to have Brianna again, but she was not working that day. So my second visit Melody cut my hair, she did a good job also. Melody was friendly and also pleasant to talk to, Brianna was a little more bubbly and upbeat. They apparently work different days on different weeks... The reason I give 4 stars and not 5, is simply because the shop could stand to be updated a bit. I would recommend both Brianna and Melody, they both were equally talented and friendly. Melody told me if you wanted a certain person, you would need to call and check their schedule. I will be happy the next time I go if either of these ladies are working! read more