On a whim, I walked in to Mastercuts in Hermitage, was told 30-45 min wait. I waited and was…read moregetting a shampoo less than 30mins later. I told Carrie what I liked, didn't like, etc. She was great, asked me questions about my hair as she cut, knew exactly what I wanted. I felt like I'd been getting my hair cut by her for years and the haircut was perfect! I've been searching for someone who knows how to cut my curly, wavy hair since I moved here over a year ago and I think I found her in Carrie! I will be going back!

After showing the gentleman cutting my hair a picture of what I would likeand saying I'd like a few…read moreless layers than what was pictured, he didn't give me any layers. After my hair was "styled" I had helmet head. I'll be getting another haircut, but elsewhere.

I've been a client for over 10 years. Cut and styled by the same person. Always the same aside from…read morecolor here and there. It's pricey, but you get what you pay for! Since my most recent cut, I've had people gasp (not the good kind) when I take my hair down. I've been hiding it by wearing it up. My hair is an embarrassment. The layers are not layers, it is a blunt shelf dividing my hair.

DO NOT RELY ON THEM You get what they give you and if you…read moredon't love it, they will stop servicing you altogether. I've been getting my lashes permed and extensions from Anna Marie for months now and EVERY time I get a lift, they end up totally kinked and she only found out this last time that she had been putting the perming solution on for 13 minutes LONGER than she should have for sparse lashes. Is she even licensed? She was googling how long to use the solution. I blame her for my loss of lashes which is funny because she blamed me. As for the extensions, she gives me something TOTALLY different every time I go. I always ask for and want the same thing and the first time I saw her I received it but then the next time she gave me the opposite of what I wanted and then the time after that she gave me 10 pound lashes because she just keeps overcorrecting the mistakes she made last time. Totally inconsistent. This last time I went, I finally voiced my concern because I could barely see through the mountain of lashes she gave me but she said I will get used to them. I went downstairs to pay, DID NOT say anything bad about her. I said that she did a good job and the lashes are done well but there's so many and theyre so long and I asked the other girls if I looked crazy or if it was okay. Then I try to rebook to give her another chance and for one theyre out of the perming solution for a month now and two she wouldn't take me again. They are all upstairs talking crap about other clients as well. Either that or the 19 year olds that do hair are all talking about getting trashed and getting $20 lip injections over the weekend. Also had a young girl that looked high in a hoodie do my nails and only booked 45 minutes for tips and dip so she ran out of time and told me to finish them somewhere else. My sister also got horribly ugly "French tip" from them that was sloppy and a gross shade of pink for some reason. Bottom line is this place is totally unprofessional and does not care about their clients at all. You're on their time and if you don't like what they give you, you're gone. Never ever would I recommend this place for anything.

my grandson needed a haircut long overdue.. very friendly check in, didn't wait about minutes 2-3…read more. listened to style he wanted which important to him at age 13.. looks great & stylist added hair products . haircut lasted 4 weeks will repeat as customer

I took my grandson in and they treated him really well, and did a very nice job with his haircut!read more

Best salon experience and hair cut that I have had in years!! Rosemary (the owner) is amazing and…read morealways willing to accommodate me. She is understanding and compassionate and shows true empathy for her clients!!! I wouldn't go anywhere else!!

Amy is the best! Really listens to you! Fun atmosphere in the shop too. Love Hair Hut!read more

Very nice place for a haircut. Everyone is very friendly! I'm not sure if Nathan still works here…read morebut he is awesome! Walk-ins are welcome and that's always a plus. I only had a bad experience once because one of the ladies didn't give me the type of highlights I wanted, but they corrected it for free the next day.

I had an appointment for a shampoo/blow dry/cut yesterday with Emily and I will definitely be…read morereturning for my next cut. Emily took extra time to show me how the layers would work and make sure that's what I wanted. I'm not picky at all when it comes to haircuts but it really was assuring that she took that extra step. I would recommend this salon and Emily specifically since my experience was so good with her.

My boyfriend surprised me with a makeover day. He brought me here for a new hair session first. Mae…read morewas my stylist. The atmosphere is very appealing and all of the employees that I made contact with were all extremely friendly. Mae did a fantastic job on my hair and we made plans for my next visit. I would be happy with any of the stylists there but Mae was amazing. I love my hair and will definitely be going back.

Service was good. Stylist was nice , cut styled to my preference. Will be back in 6mo.read more

I made an appointment at Diva's Hair for my 92 year old Grandmother after seeing many positive…read morereviews. My Grandmother is currently living at Masternick Memorial Nursing Home down the street from the salon. She really wanted to get a perm so I called to make an appointment with the owner of the salon, Lisa. I drive from Pittsburgh, so Lisa was extremely accomadating in fitting my Grandma into her schedule within the next few days. The inside of the salon is warm and inviting and I love the bathroom and salon area are both wheelchair accessible. Lisa was so lovely and kind while my Grandma was getting her hair done as she assisted with getting her in and out of her wheelchair. Both my Grandma and I were very pleased with the perm and cut. Lisa even showed my Grandma some tips on how she could do her hair after it is washed. My Grandma left feeling like a million bucks. We could not have been happier. I definitely recommend this salon and Lisa!

Got a great haircut, their name suits them well. Highly recommend Kelly!read more

I went into this establishment expecting a haircut, apparently this company doesn't adhere to their…read morestore hours. I walked up to the door 5 minutes before they were supposed to close and the doors were being shut in front of me as the lady inside quickly started locking the door and saying the words "we're closed." On top of that she then opened the door to make sure I undestood they were already closed in a very rude manner. I was deploying overseas the very next day and so it was important but if the stylists wanted to leave, instead of taking another customer, I would think they could have taken a more tactful approach.