Kayla "Rocked It Here" with her skill as a stylist!! Had gone elsewhere first and left with wet hair before getting a cut because of a condescending attitude from a stylist. Came to Great Clips because of good previous service. Kayla greeted me with a refreshing upbeat attitude. She understood my desire to blend and correct a previous cut and asked appropriate questions regarding options. Wonderful experience and fantastic service! read more

Ady gave me five star service today. Great cut. Nice rapport. And she gave me a number of nice finishing touches. She blew my hair dry, added a nice fiber cream, and trimmed my ears and brows. I liked the fiber cream, so I asked if they sold it here. They do, so I bought one. She actually opened it and "primed the pump" so that it would be ready to dispense for me. I expect that level of service in a high end spa, but it really impressed me here as it was totally unexpected. As usual, online checkin made it easy. I was in and out quickly, and I really like how I look. I get a professional business man's cut. Number 2 on the sides and then lots of blending to the top. And I have "cow licks" to work around. But Ady nailed it. And I'm very happy. read more

Waited 2 1/2 hours for a shampoo and a 1 1/2 inch trim off my ends. Neither hairstylist was willing to wash my hair before they cut it and told me they could only do the hair cut because too many people were waiting. I asked her because my hair is curly if she could cut it dry and get it straight. She said she could. I should've known better. She butchered my hair. Cut about 3" and it's uneven everywhere and now I'm gonna have to pay a real professional to redo my hair. Do not let the lady who has all the ducks sitting at her station touch your hair. She is either incompetent or vindictive. I should have known better. read more

Okay the only reason I'm even giving two stars is because the convenience is nice. However you definitely pay a price for that luxury. I have no idea what the hiring requirement for this place are but wow a simple kids haircut and can't even get it right. I brought my daughter in for a cut (nothing crazy like layers or bangs). Literally a blunt cut. Long strands were hanging down and I had to point it out to the hair stylist. Also, upon entering the store my 4 year old just picked up one of their brushes for sale to look at it and the same stylist said "umm, can you put that back" with such attitude, embarrassing my daughter for something that wasn't even a big deal. It's not like she was knocking things over. Overall, we will never go back. Do not recommend unless you don't give a sh** what your hair looks like. read more

I got a great haircut from Minseo.. She knew exactly what my thick wavy hair needed and took her time blending the layers and evening everything up.. I love it! I'll definitely be back.. Thanks Minseo! read more

Middle school is tough enough.. This haircut is HORRIBLE. My husband took himself and the boys on Sunday it was around 5 and we didn't go back untilonday after school when he informed me he wore a hoodie on his head ALL day long to hide his cut. I called and the manager was leaving and didn't have time to wait and see us. We spoke to a training assistant manager who could only offer to make it shorter and hope and try and blend it. Of course we were not going to let it be butchered more. The stylist said "I don't remember it looking like that" and " why didn't you come back yesterday " it was after 5 pm and the way it was gelled over it was hidden. The manager agreed it was not an acceptable cut and that it looks really bad. No offer of a refund , not that that would have fixed it but it does seem like that would be the least they could do. My kid is embarrassed and maybe someone needs a refresher course in boy's haircuts. It's not the 1st time they've butchered same kid,definitely the last. Not so Great Clips, what a disappointment. read more

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This place is like mowing your yard with a lawn mower that has one dull blade and not using a weed eater to finish! The only good thing about this place is hopefully your hair will grow back... read more

Great service. Made sure I got exactly what I went in for and they were all very friendly. Definitely plan to go again.

They used to have a good bunch of ladies working there last year . I stopped in last week for a quick cut since I could not make it into Austin. When I noticed the left side was longer than the right I asked the lady to fade it to match the other side she cut directly into my temple area with no guard ruining my haircut until it grows longer to fix. I would stay away from this location if possible. read more

Have always gone to Great Clips ... have never had a problem here...love the online booking .. I can reserve a spot and it tells me approx how much time before they can cut my hair ...has always worked well for me .. most of the staff are friendly and professional.....would recommend read more

I just want to say the stylist I had was fine. The experience itself was disappointing. I checked in and was told by another stylist that it would only be a few minutes and I'd be up. Over 45 minutes later I was called up for a haircut. I had another appointment I had to reschedule because of it. There was a manager or receptionist there at the front but I'm not sure what her role was because she never spoke to us and mainly stared out the window. It felt like a disorganized, unfriendly environment. Too many other friendly, honest establishments for me to go back here. read more

I signed up on line and the website said that i had a 30 minute wait. I came in twenty minutes after making my appointment and was told that i now had more than an hour wait since one barber went to lunch and another just clocked out and went home. This place is very unprofessional and uses the excuse of being understaffed for their issues. One woman who "works" here has been standing around doing absolutely nothing for at least 20 minutes. read more

they cut hair good but the wait is always so long. Signed in online and had to wait 3 hours. The workers don't get in a hurry at all which makes the wait longer. the workers would talk with other works in between cutting peoples hair while i was sitting there waiting for a haircut. list had 17 people on it and they didn't get in a hurry at all. they need more hair cutters. read more

Good customer service. No screwed up hair so far

New and nice! Everyone is really friendly. Connie is the best and has been there the longest. I've also tried other stylists because I didn't want to wait for Connie. You can't go wrong here. It's all good. read more

Loved the online check in. She shampoo'd and asked if I wanted conditioning and I said yes, she put conditioner on and left it in for a few minutes and rinsed it out. I'm used to conditioning being left on and under the dryer for 30min, so I thought I didn't get the conditioning. She quickly cut my hair because they were very busy and when I went to pay, I thought it was a little expensive. Turns out I DID get the $15 conditioning treatment, the same one I was going to buy..... for $10 that would've lasted a year. Just disappointed they charge $15 for a dab of something that they sell in a tube for $10. read more

So they say they take walk ins.. but after waiting a hour and half for son to get quick hair cut. We got to wait ANOTHER 10 mins cause it took 3 people to look at the computer upfront. Like literally NOONE was cutting any hair during this time frame cause either took 3 of them to figure something out... Very unprofessional buisness... Wow... Is all I can say....WOW read more

This place was slammed and I don't know what happened to my hair. All I know is it looks weird now. I also didn't see any obvious use of sterilization stuff like barbercide for combs, scissors, or razor guards. The stylist didn't even spray the clippers between me and the previous customer. Gross. read more

Enjoy going to the salon, friendly staff, clean salon and have not had a bad haircut..have had some great discounts on their specials which is always nice.. read more

I came in at 8:15 when they close at 9 and at no point did I feel rushed even when multiple people came in after I arrived. Susie did excellent job and did it quickly. Thanks for hiring awesome experienced people! read more

Great price and a great haircut! I always get just an inch or two off depends on how damaged my hair is and I've had several different stylists none of which cut more it's always even and exact. Very kind and professional. This is my usual spot. I do recommend making an appointment they are very busy but consistent with their timing read more

Very very disappointed went to what I thought was going to be a great haircut, wrong! my hair looks like a cow chewed on it. She decided to use the scissors that have the little teeth, that was the first mistake. Don't think I am exaggerating I know we can all make mistakes but when you try to tell the client " did you know your hair is very short from the back " (I'm talking 1 inch short) I told her " I am positive I did not have it this short when i got here " she tried to play it off, don't blame me for what you did if she would have taken responsibility and said she had made a mistake instead of making excuses I would not be so upset. I believe her name is Andrea but not positive she works at Great clips in Bastrop Tx I am trying to post a picture so you can see how horrible it looks:((((((((( read more

HORRIBLE. I left looking like Bucky Larson. The girl cutting my hair and manager both told me I could come back for them to fix it, NO. NO, I will not come back. The only thing to fix it is for my hair to grow out. The most horrible bangs I have ever received. She took all the bangs in one hand and cut them, like a PONY TAIL. Who does that? Well, Kelsey, at Great Clips does. I left with my head down, humiliated. read more

went to go get a haircut on Friday the day before valentines day. I didn't know that they had a special going on got my haircut very fast because she said they are based on time. I wanted to get my hair curl but she said she couldn't because they had a special and they was a line. I was very upset because she had turn me down and I don't think she should have if I was a paying customer. she didn't even do a very good job and she had forgot to thin my hair out because she was worried about they line. read more