I can't speak for the previous reviews but I don't know who was here cutting there hair lol none of the stylists that I've encountered thank God's hahaha Laurie , Sam , and daisy have all cut my hair and all did a great job ! Thank you ladies read more

I would give 0 stars if that was an option. I have been here several times with Lori cutting my hair... always an amazing job. I went in yesterday to have my hair cut for an upcoming special event. I was informed that Lori was off but was assured that she was an expert in the cut I wanted. After seeing quickly as she moved the mirror around ... I needed to leave before I lost it!! The back of my hair was very short uneven choppy but just on the left side, long strands all over! The cut was not even close to the picture I showed her. I had to stop to get gas on my way home. While crying my eyes out pumping gas. I was approached by a lady who said " oh honey you must have grandkids who cut your hair while you were asleep" .... uh no ma'am it was actually cut by a licensed professional!! This stylist needs to loose her job and seek more schooling!! This was the WORST hair cut I have ever got in my almost 50 years of life. Now I have a haircut as short of a man after I had a very good stylist try her best to fix it when i went in with hair to my shoulders! THanks for making me feel so special an have to attend my special event looking like a man!!!! I have never in my life cried so much. Yes it will grow back but not for month and months and before my event. She should have to pay for extensions to put my hair the actual length I ask for! read more

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Alcoa Store..Dawn...Did not have to wait long but having the girl cut my hair 3" shorter than I asked..... ..took a picture and she said " got it" apparently she wasn't listening ...had to say something about how she was cutting my hair 3 times....Never again!!!!! read more

**Beware of this place! Major Botched cut before MY WEDDDING!!! I received a haircut here this past Friday. I asked for a dusting of the ends and to lighten up the top layer because it had grown out and was currently too heavy. The girl was so kind and I had been to her before that so iI though things would be fine. Unfortunately, I had to ask her multiple times to wash my hair because it was dirty and had hairspray in it and she kept cutting it. I even had to pay an extra $40 to have it blow out afterwards so I could see the cut. But still I didn't mind as long as my hair was good for my wedding. I specifically told her NOT to blow it out in curls but just voluminous so I could see the cut. Yet, she did it anyways and hair sprayed it in place. Fine, it looked cute and I was sure it would be fine. The following day I washed and blew out my hair only to see what the botched cut!!! The images speak for themselves: My hair was cut shorter on one side, with uneven layers, and a chunk of hair missing from my right side. I called and talked to the manager and after a few days recieved a call from the owner. She couldn't care less nor did she believe me because she said she watched the camera footage back and it looked fine. She refunded the cut but refused to refund the wash or blow out. There is no customer service here to say the least and absolutely no remorse for ruining my hair that I had grown out specifically for my wedding. The photo of me in the blue dress was before the hairdresser lopped off my hair so you can see the vast difference. The wet hair is the cut I recieved from Great Clips. My new hairdresser guy was showing me what Great Clips did and how he would have to fix it. That length difference is 100% from Great Clips. Thanks for ruining my wedding photos Great Clips! read more

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On 3/2/2023 my daughter went in the Great Clips at Crabtree Commons, Alcoa TN at 5:40 from dawn. (Attached is receipts). My daughter wanted just half inch cut off her long hair, just the dead ends. When she got home brushed her hair, it was a few inch short on right side, the back was uneven and the left wasnt even cut. My daughter was very upset crying. Her hair is very important. It was so bad I could fix it for her. So we went back, to see if they could fix it. It had been maybe 45mins. Dawn happen to be a the register and didnt recognize my daught at all. So she said she would fix it for free. She only trimes the left side and didnt not check her whole length. After returning home my daught brushed her hair abd started crying uncontrollable. Dawn the hair dress had cut the side and it was 1/4 to 1/2 inch longer on the side she just had cut. all off it was uneven choppy it was bad. My daughter was so upset crying devastated, again. At this point I had no choice to find the closest salon that could get her in asap. It ended up costing me $53.00 to fix her hait not including tip. At this point I had spent a total of $77.59 between both places and at least 2inchs in hair. This women should not be cutting hair( Dawn) read more

DO NOT COME 2 hours before closing. they are in a rush and impatient with customers. they gave me and my wife both bad cuts and on top of that they didn't do anything that we asked. I left with a completely different hair cut than the one I showed them and they cut my wife's hair way shorter than she asked for. she asked for 1/4 inch to 1/2 inch trimmed off but the lady took 4 inches instead. I suggest if your thinking about going to this great clips in Alcoa you might want go ahead and cut your own hair with a blindfold on. read more

Would not recommend!!! My Father came back home from receiving this haircut just today and the ends of his hair were completely choppy!! His left side of his hair had a huge chunk missing. That was his first time there today since relocating from Pennsylvania to Tennessee. He always went to Great Clips in Pennsylvania and NEVER had a problem! His hair is still thick in the back as well. Would not recommend the stylist "Daisy". Terrible job... read more

They gave. a bad cut they eat hair all over the floor the cashier called me the n word

Do not go to this place. I went today for a small touchup and asked the lady to slightly shorten my bangs and she completely messed my hair up! I went from slanted bangs to this mess. I even showed her exactly on my face where I wanted them to fall and she missed it by almost two inches! I wanted to cry! Now I have this and they are too short to pin back. I look 7. And they aren't even! Highly recommend NOT going here! read more

Great Clips - Hair Salons Near Me - Alcoa, Tennessee

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Hated the hair cut. wearing a hat u til it grows out. I dont recommend you coming here. Hated the service , attitude , and my barber seemed like she didn't know what she was doing. read more

The stylist Hailey (Not Nahala) is so rude! She is unprofessional and needs an attitude check! Besides Hailey..all the other stylists are amazing! Nahala especially! She never ever disappoints and always does the best cuts! She doesnt make you feel like."just another hear to cut." She is so friendly and makes you feel like family! Always goes above and beyond! read more

Very unhappy with my haircut... the gal was unfriendly... made no attempt to follow the previous instructions...I showed her a picture and she didn't seem interested. read more

Horrible haircut for my son. The stylist should have known by looking at his hair that he did not want a buzz cut over his entire head!!!! But that is what he got. It was too late to stop her once she started buzzing the clippers across the top his head. Never asked if he wanted a 3 blade on the side and scissor the top which is what should have happened!!! HORRIBLE!!! Will never go there again!!! read more

Hard to find someone who car cut really curly hair. I love Yolanda. I wait to get my haircut when I come home between assignments so that I can have her cut my hair. The staff is always friendly. You don't have to have an appointment. And I have never waited more then ten minutes even though I request a specific stylist. read more

Worst hair cut I've ever had. DO NOT GO HERE!!! It seemed she didn't know what she was doing. A child could have done it better

I would highly recommend Michelle Felix. She does a fantastic job everytime with my kids' hair and grandmother. I'm not sure about the other stylist but she cuts like a pro at a comp price. read more

Thank you, Stephanie, "the floater" for the best haircut I've had in... well I don't remember ever getting a better haircut. Awesome skills! Very nice young lady! read more