Asked them to check a vibration in my front end and also check the brakes. After severa hours I was told the rotor may be warped or the tires needed to be balanced or aligned. Then after a third phone call near closing time they said i had a bent rim....and would after to order one and replace after the weekend on Monday. So i picked the car up and nothing was fixed and i was charged 91 dollars for an oil change....which was not why i was there...and balancing the tires and or an alignment.. I was to be called on Monday to come back and have my "bent" rim replaced.
Wednesday....i called them and was told some strange story that the guy wasnt around and should not have offered to replace my rim since it wasnt what they do...?
So i order a rim on pep boys website and bring car in the next day... Guess what???
The fuckin rim is perfectly fine! Mechanic looks at rotors for literally 2 seconds and declares they are warped and need to be replaced. WHAT a clusterfuck. I have no idea what "greasy" was up to but they pulled some major deception in an effort not to fix my car, while getting psid for an oil change. As far as i can tell there are two employees. One cute, 17 year old girl who did the oil change, and one young male mechanic? So again, basically a bait n switch while not fixing my car...plus i ordered a rim a i didnt need elsewhere. read more