Excellent service every time. I've taken my car to Firestone several times and they always keep it…read moreup to date. They replaced my tires, did the balancing, and changed my oil. The service is always professional and reliable. Highly recommend.

Bad reviews but I don't know why. The sign in person was…read morecordial and efficient. I thought I needed a specific service. After assessing my problem the manager determined a better, less expensive resolution. This store is worth a try.

Best car repair place I've ever been to. They give you honest replies, reliable quotes, inform you…read moreof any surprises. In close to a decade going there one part went up in price by a few dollars from the time I spoke to them to the time I got the repair without them having yet seen my vehicle (another place did the diagnostic and I didn't trust them). They informed me of the price change and got permission to go ahead with the fix. This is more than made up by them times I've shown up with my car going "what's going on" and them telling me what I need to do is "x" for a lot less money. I've never has anything break after they worked on my vehicle. They will respect your choice to go with oem or aftermarket parts

$450 for routine maintenance?!?!…read more These people are absolutely immoral, charging over $300 for just for the labor on an oil change, and then some stuff I didn't even ask for. An oil chance should never cost more than $200 even if you're ripping people off. If you go over that you better be asking people if they want what you're doing to take their money! They took two hours when I was expecting one, so I was getting late to get back to work and couldn't stand around and argue, I'm so pissed at this place. Obviously never going back and will tell everyone not to use them.

I just got back from Japanese Auto Repair for the first time for my Miata ND and the service was…read morenothing short of Excellent!!! I called just before noon for a 60k mile engine, transmission, and diff oil change. They did the whole job and got me in and out same day!!! I was amazed and grateful for Patrick who worked so hard to follow up with Mazda and get the job done using OEM oil. Thank you Patrick and the entire Japanese Auto Repair team!

I don't typically do reviews and auto repair shops, but I have to give this shop a review because…read moreof the quality of work that they do and the reasonable prices that they charge. I've taken my Toyota Tundra here several times to get work done and they always resolved the issue in a very short amount of time. Their quotes and their prices are within reason. Just the other day, my wife had a problem with a window on her Nissan. I was away at work and she decided to take her car to the Premier Nissan Mall of Georgia Dealership on Buford Drive. She informed them that she had an engine light on and all the widows periodically would not roll up or down all the way. They charged my wife a diagnostic fee of 185.00 for each identified issue, with other fees and tax that came to $381.00 (includes a charge for credit card usage for payment). As part of their assessment, they determined that only 1 window motor needed to be replaced and the O2 Sensor needed replacing. In addition, they provided quotes for replacing the tires and wheel alignment. The total repair for the two issues we brought the car in for came to approximately $1,450. If my wife would have agreed to the other suggested quotes for tires and the alignment, the total would be $2,234.02!!! That's ridiculous!!!! $862.26 for replacing one motor, when all the windows in her 4-door car was having problems. Thank goodness I was able to go with her to discuss their assessment. I advise my wife we need to take her car to this Japanese Auto Repair, which I've used many times before. After dropping the car off, Japanese Auto Repair informed us that they just simply reset the window control mechanism, which resolved all the problems with the windows not going up and down correctly. This was done at no charge ($0) to us. Next, they required the part (O2 Sensor) which they would have on hand the next day. Next day, as promised, they called and informed me that my wife's car was repaired and ready for pickup. I am very pleased with the service we get from this location and will send my wife, our kids and all our friends there for all future service activities on her car. If you want quality auto service performing your Japanese vehicle, then I recommend using Japanese Auto Repair!!! Just to conclude this review, I want to share what it cost to actually resolve the problems with my wife's car. The total repair cost from Japanese Auto Repair was $301, which was less than what my wife had to pay the Dealer's incorrect diagnostic fee ($380).

this place sucks if you're a woman. Literally overheard the manager tell one of his technicians to…read more"try to sell something" to me while i was getting an oil change. The tech came up to my car & told me my brake fluid was completely empty. When i looked at it was completely full. Broke my oil pan & tried to tell me the last guy who did my oil change broke it & that i needed to pay $35 to fix it & couldn't leave without it. THE LAST GUY WHO CHANGED MY OIL WAS THEM & i refused the service. My mechanic said nothing was wrong with it.

Quick and efficient service on my tires highly recommend coming here I always do for everything i…read moreneed so stop by for best tire changing

It's that time again and oil change. We'll, it's waaayyy pass the time. I always come to this…read morelocation. The staff is great, they seem like a little family. They're always laughing and joking around with each other and the with the customers. All while doing a professional job. They get you in and out in no time. Kai I believed is her name whose always great. Along with everyone else. If your in need of a short car service I highly recommend this location.

Excellent mechanics. Knowledgeable, fast, and friendly! And extremely fair pricing. My go to for…read moreall my car maintenance.

Went for a courtesy check. Customer service was good and service was prompt…read more Wait time was minimal. Everyone was friendly and accommodating.

Customer for 20 years. I drive an old car and they have kept me running all this time…read more I TRUST them, they are very open about what is crucial and what can wait. And if they say they can do that day, they will. No surprises and they are great communicating any changes before proceeding. Always friendly professional service. Highly recommend!

Bad customer service. Went in to repair two front shocks on my vehicle and was called a day later…read moresaying my cv axle was cracked when I had lifted the car up myself a few days prior and saw it was not. Then was charged a large fee to repair it. Basically, they damaged my cv axle while repairing the front shocks and charged me money to fix it. Was able to confirm this after going to a different mechanic. Would not reccomend.

They price gouge you . Talk down on you with terrible customer service. And then in the end your…read morecar still not repaired correctly. They say well you purchased bad cars. Over $8000 later I need a parent to take my car to Mercedes dealership to repair it correctly

No need to look anywhere else! The team at Joey Watkins is the absolute best! The moment you walk…read morein, you feel welcomed. They didn't try to push any services on me that I didn't request. Walked in for an oil change. Price was super fair & they got me in and out of there relatively quickly. Will definitely be getting my vehicle serviced here from now on!

I brought my Ford F150 to Joey Watkins Tire & Automotive after the truck stalled and had to be…read moretowed on 05/31/26 from the Target parking lot in Flowery Branch. Prior to stalling, the truck had been jerking, sputtering during acceleration, and losing power while driving. After evaluating the truck, I was told the spark plugs needed to be replaced. I approved the repair and paid $509.19. I was then told the truck was fixed. Unfortunately, shortly after leaving, the exact same issue happened again. The truck began sputtering and completely died near Friendship Road and I985, creating a dangerous situation in traffic and resulting in another emergency tow that cost me an additional $300. I returned the truck and explained that the issue was still occurring. However, because the truck happened to start for them during testing, I was told they could not replicate the problem and did not know what was wrong. I specifically asked about fuel system concerns because the symptoms felt fuel related, but no diagnosis was made beyond the spark plugs. At that point, I no longer trusted the truck to be safe to drive and took it directly across the street to Christian Brothers Automotive Buford for a second opinion. Shortly after arriving there, the truck stalled again while they were attempting to move it into the service bay. Because the failure occurred while connected to diagnostics, they were able to pull active fault codes indicating issues with the fuel pump and fuel pump control module. I ultimately authorized approximately $2,000 in repairs for the actual problem. In retrospect, the spark plug replacement appears to have been more of a guess at the problem than an actual diagnosis, especially considering the symptoms remained exactly the same immediately afterward and the real issue turned out to be fuel system related. To be fair, intermittent mechanical issues can be difficult to diagnose, and the staff was polite throughout the process. However, I am disappointed that I spent over $500 on repairs that did not address the issue at all, followed by another breakdown and tow immediately after being told the vehicle was fixed. Given the safety risk involved with a vehicle stalling in traffic, I expected a more thorough diagnostic process before being told the truck was repaired.