Requested transmission issues diagnosis on my 2016 Ford Explorer Sport. I told them I thought it…read morewas the Transfer case, having experience with one in the past. After they diagnosed it I was told it was the transmission. Had them start to replace the transmission then received a call to come in. Got there and they showed me a pan that had oil and chunks of metal in it and they told me the Transfer case is bad also. SOB, I KNEW IT!!! Transmission was probably fine. So now, both got replaced. Another issue.... While removing the turbo intake tube, it somehow broke. I was told it was broken before and someone glued it, but I examined it and I know what a stretched plastic break looks like, that's exactly what happened to it during removal. Then they tried to charge me $350 for a new one. I wasn't happy, but I obtained one from Lakeland Ford for $175 and they installed it. Fast forward, literally 3 days after I took possession of my vehicle and out of the blue, my front driver side CV axle is spraying grease all over the inside of my wheel. Please keep in mind that the ONLY issue I was having with my vehicle was a surge between 35-50 mph. No leaks of any kind. Once they touched my vehicle, I started having these issues. Just one more reason I try and do all my own work. I WILL NOT go back to them, unless it's under the warranty and I WILL NOT recommend them to ANYONE!

I have a 2017 camaro ss. I was having major transmission issues. Perry was as reliable, responsive,…read moreand fixed it for 1/3 of what the dealership wanted. I had my car fixed, home and running better than it ever had in much less time than the dealership estimated also. Don't hesitate at all about us this company! I could not have dreamed of better service or pricing!! Two enthusiastic thumbs up!!!

I took my car to check a noise ait had on the left front strut, had this noise after having the…read morestruts changed. They changed lower control arms and other suspension parts, they took it for an alignment. Whomever picked the car up, I can't believe they didn't hear the noise. I picked the car up noise still there. They charged 1600.00 for not fixing the problem. I took the caer to Adams Aitomotive on Hwy 90. They found loose strut mount bolts, they charged me 60.00 no more noise. I KNOW WHERE IM TAKING MY VEHICLES FROM NOW ON.

Awesome people! Honest, friendly and quick turnaround. Thank you so much for getting us back on…read morethe road!

I was told by the Volvo dealership svc dept that our engine and turbo were ruined, and need a a…read morereplacement for about $22,500. Fortunately I met Mr. Stanton and he said the diagnosis sounded incorrect, due to the symptoms. I took the car to him and within 4 days I had the car back, working better than before and paid less than 1/10th of the misdiagnosed price from the dealership! Friendly, accurate, and fair!

The worst shop in Crestview, took 2 of my cars there for service, the 1st one they charged me over…read more$1200 for valve cover gasket repairs and when I got the car back and drove it home it started leaking oil like crazy, when I called them back they told me to bring it back up there and the owner tried to charge me for another part related to the valve cover gaskets that should have been changed from the jump and when I rebuffed him on this he got all upset and confrontational and tried to create an argument. My engine light came on and they blamed it on a sensor. I took my car to another shop in Crestview, and they told me that my valve cover gaskets had indeed not been done correctly if they had been done at all. My other car was only due for an oil change and upon receiving the automobile back the engine light was also on, and this car had no issues prior to that, so needless to say I would never ever take another car to this shop or recommend anyone to this shop at all. Horrible service, and horrible owner, who clearly has an issue with different ethnicities, and tried to blame it on medicine. Damn shame!

I had all six tires replaced on my RV at Day's Automotive in Crestview. The service was expensive,…read morebut I was willing to pay a premium price because I expected professional workmanship and customer service. Initially, everything appeared fine when I drove the RV home. However, on our first camping trip a couple of weeks later, the tire pressure monitoring system (TPMS) alerted after about 20 miles on the road. All four rear dual-wheel tire pressure readings dropped out and never came back. Because this issue appeared immediately after the tire replacement, I contacted the shop. When I called, I was told by the receptionist that it was not something they had done and that I should take it to a Ford dealership. What disappointed me most was that no one offered to inspect the RV or even take a look at the problem. The response was essentially an immediate denial of responsibility. When I arrived at the campground several hours later, I discovered that five of the chrome lug nuts securing the wheel simulator cover were loose and one was completely missing. One of the nuts would just spin and could not be tightened. This is a 2025 RV, so these were not worn-out or aging components. I sent an email to the company's customer issues department describing both concerns and requesting assistance. After receiving no response, I sent a follow-up email asking whether any action was being taken. I still did not receive a response. What has been most frustrating is not simply the mechanical issues, but the lack of customer support afterward. Problems can happen at any shop. What matters is how a business responds when a customer reports a concern. In my case, I was unable to get anyone to inspect the vehicle, address the loose hardware, or provide a meaningful response to my emails. I cannot recommend this location based on my experience. Customers spending thousands of dollars on tire work should reasonably expect follow-up support when issues arise immediately afterward.

Alignment $118 after fees I paid $146 don't like that price for 1/2 hours amount of work and taxes…read moreon labor with no parts and shop fees to high .

DO NOT CALL ! BAD CUSTOMER SERVICE !!!…read more I called this company on Monday August 17th to have my car towed to an auto shop to be fixed. The guy that answered the phone rudely told me it would be 2 hours and hung up the phone without taking any information. You are better off taking your business to OC'S towing. They are polite, and fast.

I appreciate Bryan's professionalism and timely communication on my AC repair. I will take my…read moreElantra back to Leavins for future repair needs.

I own 2003 SSR and I brought it in for ABS light issues. They could not find a replacement part…read morebut gave me the option to find one and they would install it. They recommended that I also find a heat shield to protect the ABS. I was able to find it all and Mark made the repairs to my car. They are so honest and careful with my SSR. I would recommend them to anyone considering repair work for your car. We are so fortunate to have them in Crestview. Anthony

Rude workers looked at me and told me they weren't even going to touch my vehicle just because it…read morehad after market parts wouldn't ever recommend going here horrible service and overall a bad experience

Service was on point and all issues resolved in a timely manner. Great customer service and upfront…read moreestimates so there are no surprises. Price is competitive and work is guaranteed. Quality of work by mechanical staff is excellent. I would recommend Main Street Automotive for all your automotive repairs.

"I had an incredible experience at Kelley's auto diesel repair....The level of treatment, honesty,…read moreand integrity they showed was truly unique and rare in the mechanical world these days. It's definitely one of the best places I've ever been to. Tyler at the front desk provided amazing customer service, and the whole team in the back had fantastic energy--so kind and fun! They diagnosed my problem in less than an hour and had me back on the road by the next morning. They saved me from a $3,500 false charge from another shop. My van is driving perfectly now, and I couldn't be happier!"

I had a noise under my car my old mechanic in Tn. thought it might be a specific thing which would…read morehave cost hundreds of dollars. i took it to Kellys and to my surprise they found a strap loose and fixed it cost 60.00 was so very grateful!!!!!!

Fast service, exceptional customer service, and extremely kind and hardworking techs. Would…read morerecommend this place time and time again! Thank y'all for being cool

Have used this place multiple times In the past and never had problems and had fair pricing…read more My last visit I took my car in for brake lights not working. They ensured me replacing the driver side tail light would fix the issue... I did not think this was the problem but they said it would for sure fix it... $1000 later the lights are still not working. Charged me $850 for the light ($150) part. And $190 for service. And the issue is still not resolved... I won't be back. Staff was friendly

I will not be coming back to this shop. The front counter was friendly but my biggest complaint is…read moretime. When you have an appointment you should honor it. I see techs and empty bays yet my vehicle wasn't pulled in until 20 min after my appointment. It also does not take 45+ min for a rotation and balance. Other mechanical issues I'd understand but not this. I'm Just dissatisfied and will go to another business. I used to come here for oil changes as well.

After sending stranded motorist to this location They were charged almost $500 to change two fuel…read morefilters on a 2010 Ford F250 diesel. All other automotive repair and tire stores in the area of Crestview total cost for repairs was $258 including tax or lower. After contacting the store and speaking with the manager, he confirmed the outrageous price. These people were broken down in the parking lot and had no choice, but to pay the bill. The manager stated." it is on video that they agreed to the price, we even had Spanish-speaking employees to ensure they understood the cost." I informed him that he knew he charged them double the price of anyone else in the city. He responded, "they agreed to it. He further stated it is the companies normal prices." Here's the lesson learned, don't do business with dishonest people. He had the opportunity to do something to make things right, but chose not to. If they'll do this to a female stranded motorist and her son, they'll do it to your wife or daughter. Bad business.