These guys are so honest!! I took my car to carx and had the oil changedc8 months ago they told me…read morel needed $2500 work needed. I drive a Mercury Monterrey 2005. Twin Ciry put a sway bar and boots on for $500. Then in Aug. same thing again l went to carx because of 21 point coupon they said l needed new ti-rods for front end. I went to Twin city going to have them do the work and they said they are fine no charge. Now, l am going to have them work on our business trucks because of their honesty and reasonable prices. Do not go anywhere else! S.. Kern

They will get it done fast and are smart but expect too overpay for simple stuff I paid 600 to get…read morea wheel bearing replaced probably could have done it myself for abt 200‍

This is a great run local business who takes pride in their work. Extremely satisfied and will…read morerecommend them to everyone I know. They get it done.

Walden Automotive (owner Chris) has worked on four different vehicles for me and has done great…read morework at reasonable cost every time. Chris is a local who takes care of his customers, provides honest diagnosis, and fixes only what is confirmed to be wrong/defective. Walden brings back the trust and confidence you need in a "neighborhood mechanic". I have used at least six auto repair service garages in B'ton/Normal in 30 years, and haven't been to another one since I've been to Walden (Never take a car to dealer service department unless you have a warranty). They are always very busy (which should tell you something) so don't be in a hurry, but it will be done right!

Chris and is staff are phenomenal he was very honest (provided proof of damageand forth coming with…read more my vehicle! I was actually in Bloomington IL for a basketball tournament at IL State university and at the hotel my car wouldn't start so Chris was able to confirm the status of the vehicle over the phone which enabled me to be confident he can fix it quickly once I got the car towed over he fixed it within hours and I was back on the road to Chicago where I live his team I is trustworthy and efficient in resolving all mechanical needs!! I plan on working with them in the future regardless of the distance!! Thanks Chris!

Fantastic! Contacted them through Yelp. Got an estimate for new brakes. They were waiting for me at…read morethe agreed time. Did the job in the estimated time and charged the estimated price. Could not have had a better experience.

I had an absolutely horrible experience with Route 66 Towing LLC in Pontiac. We called them Sunday…read moremorning after I accidentally locked my keys in my car at Walmart. We had no spare key or way home, so we paid $156 over the phone for a lockout service. When the employee arrived, he used an air wedge and long-reach tool to try to unlock the car. He was having difficulty getting it open and was pulling hard on the inside driver's door handle with the tool. While doing this, the soft rubber protector on the end of the tool flew off onto my driver's seat, and the exposed tool slapped back with heavy force into the upper driver's-side area of my windshield. We then noticed a large crack coming from the same area where the tool had hit. I immediately pointed it out to my boyfriend while the employee was still there. My windshield was completely intact before this service. I also have multiple timestamped photos, including pictures from about a week beforehand, clearly showing the windshield undamaged. We called Route 66 within about 30 to 45 minutes afterward and explained what happened. The owner immediately argued that it wasn't possible for the windshield to have been damaged that way. After speaking with her employee, she called us back and said he denied damaging it. She agreed to meet us at their shop the following morning. She was late, and when she arrived, the interaction became extremely unprofessional. She raised her voice, repeatedly talked over us, accused us of potentially lying, and kept insisting there was nothing we could prove because we didn't have a video showing the exact second the windshield cracked. My boyfriend repeatedly tried to explain that we understand accidents happen and that we weren't trying to get anything for free. We were perfectly willing to pay the $156 because they did unlock the car. We simply wanted the windshield returned to the condition it was in before their service. Her only proposed "compromise" was refunding the $156 lockout fee instead of addressing the windshield. During the conversation, she told us we must be mentally incapable of understanding her and even told my boyfriend that if one of her guys were there, they would beat him up. We eventually stopped arguing and asked for their insurance information so the insurance company could investigate. She initially wouldn't provide it and repeatedly told us our claim would be denied. She eventually gave us the name of an insurance agency and agent rather than the actual insurer. We later obtained the correct insurance information ourselves, and a claim is now open. As we were leaving, she even made an irrelevant comment about us "probably being liberals." The entire interaction was bizarre and incredibly unprofessional. Accidents happen. My biggest issue is how this was handled afterward. My windshield was intact beforehand, we noticed the damage during their service, and we simply wanted them to professionally address it and allow their insurance company to investigate. Instead, we were accused of lying, insulted, threatened, and had to push just to obtain insurance information. I have timestamped before-and-after photos and will be providing everything to their insurance company. Based on my experience, I would not use Route 66 Towing again and would not recommend them.

This woman has to have the worst attitude I have ever seen ! Those who know my husband know he is…read morethe nicest, polite person especially to strangers! Today while trying to pick up our car from Route 66 towing this woman provided us with the worst customer service ever! Her tone was rude and nasty from the minute she stepped out of her truck! Snatching documents, cussing and calling me names, I did have my own choice words for her as well! I'm not the type of person to let people talk to me or my husband in a disrespectful way especially once she was trying to kick me off her property without giving us the car, when all we were trying to do was pay her so we could leave ! I'm not sure if she doesn't like black people or if this is just her natural personality towards the public. She did change her tone slightly once she knew I was recording her. Whoever the owner of this business is (if not her) should strongly reconsider the type of person they employ! I wish I could upload the video here So everyone could see her behavior

My BMW broke down with a transmission oil leak and a no-start issue while far from home. Having…read morelived here in the past, Mid-State immediately came to mind. I was pleasantly surprised when the told me they could repair the no-start situation too. They managed to fix this ongoing situation once and for all......so very happy about the quality and fast turn around on repairs! Will definitely recommend to my friends

I'm new to the area and had no idea where to begin my search for some work on our Jeep. I stumbled…read moreinto this place knowing that Midwesterners are both friendly and trustworthy. I hoped for the best and was not disappointed. Brian and his team are absolutely fantastic!! They went above and beyond to ensure we felt like family, the work was done quickly, and ensured the costs were minimized. I could go on and on. They definitely have my business for our vehicles going forward.

Never has done me nothing but good and honest. Customer for life Always goes beyond to satisfy the…read morecustomers

Last night, I had a blowout on Interstate 55 near exit 37 on my utility trailer, and unfortunately,…read moreI didn't have a spare with me. I first googled "tow truck near me" and ended up connected to what appeared to be a call center--they quoted me $850, which was more than the value of the trailer! I searched again and found Pro‑Tire, and I'm so glad I did. They came out quickly, brought a new tire, and had me back on the road in no time. The total cost for roadside service and a new tire was only $200. Exceptional service, fast response, and very reasonable pricing. Highly recommend Pro‑Tire for anyone in need of honest and reliable roadside help!

My experience at Hartnell automotive was great . The work was done fast and properly and at a very…read morefair price . They went out of there way to get me back on the road fast . I would definitely look into getting your vehicle fixed here if you want it fixed excellent work %

Great service!! My son was over 100 miles from home when he had car trouble- we found Hartnell on…read moreYelp. They had him back on the road in 2 hours!

Amazing garage. Quick service. Great prices. Always straight forward and never try to push…read moreunnecessary repairs.

Had a wonderful experience at TCB Auto with my chevy suburban. Annie was great to work with! She…read morekeep me informed though the whole process. Prices were great too! I will definitely be back. Thank you again!

We broke the axel on our travel trailer while passing through Downs, IL, late last night. We got…read morehelp from a local trucker and tow truck driver before we finished the call to AAA. Tony, from Anytime Towing, said he would come back in the morning and we could follow him to the shop where they would replace the axel. He even gave us the number for where we could get a new axel. He met up with us in the morning and we followed him to Baird's. Once we got to Baird's they took great care of us. They were able to get us in right away. It was not what they were expecting to come rolling in on a Thursday morning. They even gave us some options for entertaining our kids and where to eat. We ended up spending the day and having a great time at the Children's Museum. We were back on the road by 3pm. Thank you Baird's!!

So we'll go through the entire story. It's not just one vehicle, it's two. First in December of…read more2024 and they replaced both front wheel bearings on one truck. During that repair the CV axle boot was nicked on top leading to grease leaking down into the wheel speed sensor wiring harness. I had the truck back with them in February 2025 for an oil change. At that time the technician failed to recognize that the CV axle was leaking and told me that I needed a new brake cylinder on that wheel as the brakes were working fine I assumed, correctly, but the technician had no idea what he was looking at. In May of 2025 I had four tires replaced at a different shop where they discovered the contaminated wiring harness. Baird's did replace the CV boot, but during that repair they didn't torque a bolt holding the suspension in and it ended up backing out. Despite extensive effort from Baird's that wheel speed sensor has not worked correctly since. The vehicle that Larry is referring to had lifters and a head gasket replaced at a different shop in December of 25. In April of 2026 Baird's replaced both CV axles and did an oil change. One week later the drain plug from the oil pan fell out while driving. The vehicle was then towed back to Baird's where they refill the oil flushed it and told me everything was fine. Later that day I my son and I were working on the brakes for that same truck and discovered that when they replace the CV axles they didn't torque down the lug nuts on the tires. So my wheels were loose as well. The incident in question happened in July when one of the lifters failed and the truck experienced a misfire eventually requiring a brand new engine to the tune of almost $9000. Hunter the service advisor called me after I stopped in to discuss the situation where upon he informed me that since the lifters did not fail immediately after the oil drained out it couldn't possibly be Baird's fault and the lifters must have been bad from the start therefore it was the other shops responsibility. Hunter was very gracious (sarcasm) an offering me the opportunity for them to tear the engine down at my cost so that they could discover why the lifters failed and then charge me for the engine replacement. There was zero effort to even consider that there might have been an issue with their work.

Los amigos auto services does a great job with repairs. They really know their stuff and their…read moreprices are reasonable.

Went to Los Amigos after I got two opinions from two different mechanics in Peoria telling me my…read moreengine was burning coolant. I originally came here to get a quote for a used replacement engine because Rolando did an excellent job on an engine replacement for my wife. Rolando showed that my engine wasn't burning coolant at all through their inspection and oil change. He gave me an easy solution for my problem by purchasing a product that I could add to my coolant reservoir to stop my coolant leak. I am very appreciative that I have found a trustworthy shop that rely on.