I normally don't leave negative reviews, but I believe it's important to share my experience so…read moreother business owners can make informed decisions. When I first spoke with the owner at Amherst Copy about designing menus for my restaurant, I was told the work would take about 6 hours and be completed within one week, starting around 12/31/2025. Unfortunately, the project was delayed for nearly two months and was not completed until 2/26/2026. During that time, I had to visit the shop many times to review and correct mistakes in the design. Several times they printed sample versions of the menu, and we carefully checked them and marked all the corrections that needed to be fixed. We returned those samples with detailed notes. However, many of the important corrections were not applied, which forced us to repeat the same process multiple times. What was most frustrating was that the time spent correcting these repeated mistakes appeared to be charged to us as hourly design work. In the end, we were billed $1,486, which was extremely surprising considering the delays and the number of errors we had to correct ourselves. Because of these issues, our restaurant opening was delayed while customers kept asking when we would open. We also spent over $500 printing take-out menus and banners, which we ultimately had to throw away because the design could not be used. We eventually had to hire another designer and start the entire menu project again from the beginning. Instead of resolving the situation, the company filed a court case against us, which added even more stress for a small business owner. Based on my experience, I cannot recommend this service. I encourage other business owners to clearly confirm timelines, revisions, and billing practices before starting a project.

I hired this printing company to print my restaurant menus. We provided all the necessary files and…read morespecifications, but the printed menus we received were incorrect. This caused significant delays in opening my restaurant by about two months. Additionally, we had already paid for the printed menus, which now must be discarded, resulting in over $500 in losses. We are currently redoing the menus with a new designer, and the company still has the original printed menus. I am sharing this experience to help others avoid similar problems, and to advise anyone using their services to carefully check samples before approving the final print.

Jeanine is a gem, thank you for your awesome customer service! I was able to get my copies very…read morequickly and for a fair price.

We had our wedding invitations and stationary done here. They had everything printed within 1-2…read morebusiness days, and the quality of the paper and print was just how we envisioned. We wanted to support a local business instead of a big-box store and couldn't be happier with the result. It was both faster and cheaper for such an amazing result!

Mark damaged my website, didn't create a backup before working on the site and will not reimburse…read moreme for the fees I incurred fixing my site. I would not recommend using his firm.

I've known Mark Firehammer and his digital talents (I'm sure he also has analog talents), and just…read moreused him to do some editing on a short series of videos. He was quick, quality, professional, friendly, good value, and the product looks excellent. I plan on using him more regularly.

the owners and staff care and get to know you and your business. they are super responsive to…read moreemails and pricing question

This company was "accidental find"by friend trying to help with a church related trip to an…read moreorphanage and to build homes. A company close to home (NY) referred to me by a volunteer-- and their customer-- took their time and energy wasting ours as well as coming up with new ways to raise cost. Zak n Ruby were straightforward, helpful, expeditious,(ie. professional )as well as a pleasure to talk to! The t-shirts were loved by our group and WE COULD NOT have done it without these two! The team leaves tonight-I wanted to let everyone know that it is worth doing business hundreds of miles from home if it is with people like this :) Thank you again OWP!

I am so happy to have found a local business to parter with for my company's printing needs!…read more For the past two years, we have had everything from custom banners and signs, to business cards, stickers and posters printed here and couldn't be happier with how they all have turned out. Ashley, Amanda, and Scott are amazing to work with and are there to guide us along the way . I encourage everyone to trust them with your project

My go to place for all of my printing and marketing needs. Everyone at Copy Cat is great to work…read morewith, and they always help me bring my visions to reality while offering their professional insight and expertise. Scott recently helped me with a window sign for my business. It came out great, and he was so helpful and patient with me throughout the process. He was super responsive with emails, and even set aside time for me in person to show me different materials and options!

Excellent house-call service on a puzzling network issue. Zach provided exactly the technical…read moresolution we needed in a timely, efficient and "people first" way. I'd recommend him for anybody on a budget needing business-class IT service.

Zach's customer service was top-notch. He was willing to work with me with a simple but relatively…read moreurgent request, reaching out to me to talk and iron out all the details, then provided an estimate that exceeded my expectations in terms of delivery time. I'm very satisfied with my experience. Thank you Zach!