Great experience! Staff were knowledgeable, friendly, and efficient. The basic bikes start at…read more$16/hour then are prorated for every 15 mins, so you don't have to worry much about getting back to the shop by a hard cut off time. Helmets and bike locks are available, and there's free public parking just across the street. Highly recommend taking the bike path that follows the river -- the scenery is just phenomenal!

We got there early and they didn't have enough bikes for the kids . I came here with my family and…read more5 little nieces and nephews. The customer service is lacking . The parking here sucks. 2 hour limit and you have to go across the street to FAT CATS. . You have to register. I'm very disappointed to get here early and not get bikes . After discussing with the family , we end up leaving

This bike rental spot seems like your average place in a touristy area; however, we were surprised…read moreat the lack of communication regarding expectations in order to rent an e-bike from here. We expected to ride our bikes for a mere 2 hours and looked ahead at the prices per hour, which we deemed reasonable. It's only when we come back from our 2 hour ride that we see we have collectively been charged $1,000 for a "deposit" regarding two bikes. Furthermore, this amount was never shared with us verbally or can even be found online. They then tried to charge the actual amount of the bike rentals on top of the $1,000. This is a hefty deposit for two bikes, and I've paid less to rent a boat for more than 2 hours. I don't want anyone else to be misled like I was, so I am leaving this review. I will never be back and I'll be sure to tell my family who vacations here annually, to also go elsewhere. It only gets two stars because the bikes worked for the two hours as bikes are expected to, just didn't appreciate the lack of communication and the shady business practices at play here. We will be following up with a letter to the chamber of commerce at Tahoe as practices such as these are predatorial.

The bikes are nice and the ride is so fun! Do the trail but rent your bikes from someone else!!…read more The guy working there is incredibly grumpy and rude. Scores a 0 for customer service. He must have a screw loose. I don't even know why he was at work, because he didn't want to do any. Probably caused by all the weed we could smell on him. I thought that stuff was supposed to make you happy. Strange. For example, we asked if we could fill our water bottle there and he says, "that's what 7-11 is for", and points across the road. He was also rude to the people that came in after us, making them search for their own forms. I gave them to them. Their faces were dumbfounded. I don't want to take the time to write out all the little negative interactions we had with him in the 10 minutes we were there, but I could go on and on. I will say, it was so unbelievable that all we could do was laugh in disbelief as we rode on down the trail.

They have a ton of bikes. Other places in Tahoe City had sold out but they had plenty by late…read moremorning but the time the 5 of us strolled in. The staff were amazing--helpful and kind (thanks Dean!). 4 of us got hybrid bikes and one got a regular one.

Peak season wanted to get a couple of paddle boards. Great help from two staff members who…read moreobviously liked helping us. They strapped the boards down great for a 5mi drive. Got a call from the shop later with information about beach closures (due to sewage leak) in the area we told them we were going. Very cool of them to remember our day's plan and connect it to the health advisory they were dedicated enough to listen to. Our destination was not involved. THAT is great service! Business is easy to spot if you're coming south from Tahoe City

Nice spot to rent an E-bike and ride to Sand Harbor Beach, just make sure if you want to stop for a…read morefew photos or selfies you need 3 hours, especially if you are planing to stay on Sand Harbor Beach for at least 30 minutes to enjoy the views. I rent 4 Ebikes and returned late and the front desk guy just charge me latte fee for one Thank you I'll be back to rent again

Tahoe Ebikes has been a great bike shop for the local North Tahoe community for years. This week…read morethey used technical expertise to get my MTB wheels running. Other shops wouldn't have been able to overcome the challenge.

Olympic Valley Ski and Bike is AWESOME. They are the very BEST. They sell great gear, and you can…read moreeasily rent gear as well. The location is extremely convenient and right in the Olympic Valley next to Palisades Tahoe ski mountain. The BEST part about the shop is the staff. You won't meet better people in your life. They are incredibly cool, kind, friendly, knowledgeable, skilled, professional, hardworking, and FUN. Special thanks to Will and Andrew who are AMAZINGLY cool guys. Thank you for the very enjoyable socializing and great stories. And thanks to the rest of the staff. I HIGHLY recommend Olympic Valley Ski and Bike!

4 of us rented bikes here and Lucan was amazing. He assisted us finding the right bikes, we enjoyed…read morean amazing bike ride to Tahoe City. If looking to rent bikes, this is the place and ask for Lucan!! Thanks again for making our experience exceptional.

Five big, bright and shiny stars for Alpenglow sports for helping me find and fit new liners for by…read morescarpa t1 telemark ski boots. I was having trouble locating and sizing new liners for these precious boots of mine and a place in Truckee recommended that I talk to Lou at Alpenglow because he really knows how to fit telemark boots. Well, I hustled on over, met Lou and within no time he fit me with a new set of Intuition liners for about 1/4 of what I would have to pay for new boots. Thanks Lou and thank you Alpenglow; I'll be sure to stop in for my gear needs in the future.

I didn't actually buy anything from here but I walked in looking for water to buy to refill my…read morebottle and someone behind the counter said they didn't sell any but graciously offered to refill my water bottle free. I am very appreciative of this kind of acts of kindness and if I needed something for outdoor purposes, I would absolutely go here.

Great store with even better service. Really nice bikes that we're all in great shape and performed…read moreflawlessly. Trevor was amazing and getting us set up and on the road in no time! Five stars all day long.

I will ALWAYS recommend this place to anyone looking for ski rentals. They are efficient and so…read morehelpful when gearing up new folks. If you've been on the mountains before, I highly recommend upgrading to the demo skis/board for an extra $5 a day. You can pick up your rentals for the following day in the afternoon if you don't want to spend your morning there.

We were greeted immediately by the friendliest staff! He was quick but thorough with going over…read moreeverything we needed to know about the e-bike & the trail. It was an absolutely GORGEOUS November day & we had a wonderful experience all around! Do not even hesitate, choose the e-bike! It is worth the $20 proce difference! Made our ride very enjoyable!

After seeing the beauty of the paths in incline village we saw Vista Trail bikes and scooped up on…read moretwo e-bikes and a trailer so the 6 year old didn't get burnt out. It was amazing with little snow flakes dropping as we took off on the ride. The full loop from shop to end of sand beach was just shy of 10 miles and it was beautiful. The shop has a 2 hour minimum which is perfect for making the loop and stopping at some sites along the way to grab photos and explore. They provide everything including bike locks and water bottles for your ride! All in all highly recommended and if you do it during off season the path is not busy so cruising was very relaxing.

The owner was great. Delivered the bikes to our hotel on time. They worked perfectly, the same can…read morenot be said of the cyclists, and a good time was had by all.

Great bikes! I'm a cyclist, but this was my first time with an electric bike. We rented the fat…read moretire versions, and the 40 mile ride was super comfortable. On the flats and descents I used zero assist and got a great workout. Then I throttled up to a 3 and flew right up the steepest hills. I can only imagine how fast you'd move at the max assist of 5. My buddy used assist almost the entire time and had no problem. They have front shocks, so we did some off Roading, and even a technical stretch of trail - no problem. If you're riding on pavement, you can lock the shocks with a flip of the dial and it's just like riding a normal bike - with a boost. Ryan brought the bikes right to our resort, made sure he got everything adjusted for us, provided a quick tutorial on how things work (very simple), and returned the same time next day to pick them up. Ryan, we'll definitely be calling you next time we visit Reno or Tahoe!

Great selection of bikes for rent. And they're located right off of a fantastic trail that runs…read morealong the Truckee river. We dropped in with our kids to rent for just a couple of hours and they were great. The bikes were in good condition and tuned up well. And the staff was very courteous and helpful.

Was in Truckee for a vacation and didn't want to bring my bike. So I rented an ebike (pedal…read moreassist). I had the best time cruising around town. Road a few trails and looked Donner Lake. The staff was very helpful and very friendly. I will definitely rent from them again next time I am in town.