Staff is awesome. Recently moved all my prescriptions from one of the mega chain pharmacies. Wish I…read morehad moved to Powells long ago. They are professional and very attentive. Reposted because the other one showed only 2 stars and they deserve 5+.

They are slightly better than RIte Aid, but the customer service is not quality for the people that…read morethey don't know!!! Seem pretty friendly towards those that they knew and/or were family... I come here at times, but not often! Small pharmacy and they often have issues with my insurance company!

If you have any prescriptions to get at Baconsfield Kroger pharmacy you might want to cancel them…read moreand get them somewhere else. They sold my wife some contaminated medicine and when I went to get them to replace it the manager said I can't help it if you have a dirty home and wouldn't replace it unless I paid for more. Needless to say, I didn't pay for more and another pharmacy will be getting our business.

I absolutely love this pharmacy. The staff is very friendly and always courteous. They know their…read morecustomers by name and always greet everyone with a smile.

Just waited 15 minutes to check out. Observed a cashier texting while at her register with 5…read morecustomers in line waiting - in nearly all registers open (about six). Others cashiers had no sense of urgency in spite of long lines. Observed employees casually walking around. Poor service!

I was accused of not scanning a item when the item in question was double scanned accidentally. The…read morerepresentative deleted the double scanned item but the POS manger sent a manger to investigate. After the manager concluded I did scan the item and it was accidentally double scanned but removed the double scanned item, I didn't receive an apology but excuses. I'm a "cash paying customer" and don't receive any food subsidy which I brought over $380 worth of groceries on the day in question being harassed by management behind a $13 pack of meat. This type of behavior by upper management is not acceptable and in my opinion this should be addressed immediately. There's no way with all the money Walmart invest into their camera system should anything like this to ever happen. I will spend my hard earned money with another retail store who values and respect their customers.

Switching from CVS to Mike's has been the best decision. Everyone there goes above and beyond to…read morehelp on top of being super friendly. They know me by name and treat me like family.

Does not let you call to refill they automatically refill for you. I wish they'd let me call when…read moreready for a refill

My how times have changed. Let's start on the outside, shall we? You can't find parking and…read moremay have to park way out in the parking lot. You do see people parking in the road but I'm not going to get a ticket for blocking the roadway. They don't take all insurance. Maybe they changed but they don't take that GoodRX. The worst thing about this is MISS cleo. She's hateful, disrespectful, just rude as can be and it kills her soul to speak to you to say hello. She dyes her hair black and looks like an elderly Morticia from the Addams family. Then you have the little dude who used to work the counter. Such long hair. Maybe they should pay him enough so he can buy product so it won't look like he's being electrocuted with the frizzies? Last time I saw him, he had a coat on with the pharmacies name that was like four times too big. I guess he's not worth or going to hang around long enough to get a coat that fits him. Things started going down hill when that Amanda left. She was nice but vain. Then you have the little girls who think they're a 10 but really like a 3 who think every guy who comes in is going to hit on them. Rarely, do you ever get anyone in there that can just say hello, glad to see you or whatever. It's old MISS cleo with her grating voice hollering "NAME!" They still have that plastic sheet up from the pandemic. Maybe it's to keep MISS cleo from grabbing the customers? Granted, I do find it interesting to hear her regale her times during the war, the War Between The States, that is. There really isn't much of a wait time when you go there. I figure a lot of customers got tired of the attitude and went somewhere else. Even the doctor I go to in that same building, know of them and how difficult they can be. You have to watch MISS Cleo. If you have a drug that has refills on it, she'll refill it for you if you don't ask. This was a controlled substance. I had to tell my doctor about this. I told her I had a part bottle and two unopened bottles of this stuff. It made it look like I had been using very little of this med for years and then suddenly maxing out on it. She said to look at meds at the counter and to refuse them if they pulled that again. Miss cleo's hairis jet black. It's really quite a site to see. No one but her hairdresser and everyone in town knows for sure. Do yourself a favor, if you're looking for a pharmacy, you haven't found one in this joint. I did contact the licensing board over this old gal. The board either issues or revokes. They don't mediate. I came very close to filing a complaint against them.

I've been a happy customer for going on 6 years. I will never go to another pharmacy as long as I…read morelive, if I can help it. They are family owned and operated and it shows. I'm not always the best customer to deal with. Never rude just late way too much. I won't go into my personal life but it has been in a vice for many years and contributes to my tardiness to say the least. They always greet me with a smile and go far beyond the call of duty to make sure they are doing everything in their power to be a great place to do business. If you're debating which pharmacy to use, debate no more. I manage one of my family's store and I've been doing customer service for almost 20 years. No one and I mean no one, adds up to these folks. Do yourself a favor and chose them first. There is a lot that you don't have to worry about about once you do. Thanks again guys for putting up with me and making me feel like I matter.

Came here from Atlanta for R to get his first COVID-19 vaccination. This was the location that…read morecame up when he searched for the earliest appointment for the vaccination, so he booked it. I went with him to drive him home "just in case." His appointment was at 10:15 am on a Sunday, and he checked in a little after the pharmacy opened at 10 am. At 10:15, R was called to the private room where he was given his first dose, and was told to have a seat in one of the socially distanced chairs for people waiting for pharmacy transactions, and, if he didn't experience any immediate reactions, he could leave after 15 minutes. While R was waiting, I walked around the store, just looking closely at things. That's when I realized this Walgreens is better maintained and managed than most other Walgreens I've been to. The aisles seem wider, it's very clean and uncluttered, and organized. Where I've seen items on shelves in other Walgreens just haphazardly placed, or the last of the inventory shoved to the back of the shelves, where, sometimes they can't be seen, someone at this Walgreens took the time to move items, even the last one of that item, to the very front of the shelves making it easy for customers to find what they're looking for. I was very impressed by this detail! The only thing that I could suggest is that the non-pharmacy employees engage with customers by, at the minimum, acknowledging that they are there. There were two employees who mainly stood behind the cash register at the front, and didn't say a word even though they made eye contact with me. A "Hello" or "Can I help you find anything?" would have been a courteous thing to do. Parking should be easy to find since the free parking lot wraps around Walgreens and is used only by the store's customers.

I'm actually shocked by the one star review of this Walgreen's location. I came here for one item…read more(a shipping box), but ultimately left spending over $50 on things, which I guess is a good thing for them. My wallet, not so much. Now, overall, it's a Walgreens. They've got the same thing your local Walgreens has. They've got a pharmacy, a photo center, a lot of things you don't need and then some. But I will say, the associate who waited on me was so friendly and I'm upset I never got her name. She made sure every bag was double-bagged. She made sure my rewards number was entered in correctly. She was sweet and friendly and made sure the customer service experience was great. At the end of the transaction I left the box there, the one item I actually needed. She made sure I didn't leave without it. So I'm very impressed and thankful. If I was in this area more often I would frequent this location for certain.

Best Pharmacy I Ever Been To! They make you feel like family. Matt is very cool and knowledgeable.read more

The absolute best customer service hands down! Matt and Ariel both go above and beyond to meet…read moreyour needs.

CVS Pharmacy: Consistently Reliable…read more CVS never disappoints! The front-of-house staff was friendly and quick to help--had to get an item unlocked, and they did it happily and with a smile. The pharmacy team was just as great--attentive, organized, and patient. Whether it's a quick errand or a prescription pickup, CVS continues to deliver great service every time.

Judy, at CVS on Forest Hill Rd really perturbed me today. I went to purchase soap and it was locked…read morebehind the glass door. Judy unlocks it and tucks the soap under arm and says I have to hold it for you because people steal. I told her I am going through self checkout because I had additional items to get or can come through her directly when done. She becomes frantic like she was profiling. She said I'll hold it for you because people steal. I'm like lady, how many times are you going to say that. I felt profiled and her demeanor was off putting. I spoke to the manager, Jay. She helped soothe the situation but I still feel disrespected as a consumer. I ended up going to Kroger to get my items. I shop there all of the time. Judy left a bad taste in my mouth.