The entire staff, Clint, Courtney,Erin, and Amy are awesome. The Physical Therapists are extremely…read moreexperienced and gentle, kind encouraging. I would recommend this clinic on Louisville Road to anyone who needs physical therapy.

Been sitting here since 10:45 ish with my daughter having chest pain and body aches and have not…read morebeen seen or checked on since being placed in the back And it's now 1am!

I was brought here because my body had shut down and no one knew why. I was basically treated like…read morea burden because I didn't have any identifiable characteristics that show like oh his arm is broke. Oh he has a huge opened wound, etc. etc.. 3C04. That was my room I was transferred to on the floor a step down from ICU. Mac: exceptional nurse that made me feel heard and understood to the best of anyone's knowledge that I was in a lot of pain and I could not move. Chris (dayshift, nurse) exceptional nurse who did everything he could to help me be comfortable. Rachel: good nurse, but we didn't have a whole lot of time together since I was transferred to Louisville that night. Chris (dayshift nurse who couldn't be bothered with anything about anything. Walks out of patient rooms separating his glasses like he committed some kind of high-pressure victory) honestly an unpleasant person. Like why are you a nurse if you genuinely do not like people? Staying for the money keeps you in a pretty miserable cycle. Jordan the Night Shift nurse liked playing games like when I would request to be moved up in my bed and stretched, and she would tell me that she needed to find the tech. Then I would see the tech and ask her to be moved up in my bed and stretched, and she would say that she needed to find Jordannn the nurse. Horrible man. I think I wanna be in a hospital? Can't even move and y'all are over here acting like I asked you to take me to the circus and ice cream. Deb: Night Shift nurse that genuinely does not like people either. Like why are you a nurse? This being a nurse for some money is brutal for the patients who truly need an empathetic understanding human being. Caroline that was with Deb, but she had on so much makeup. It was really just a shift for flexing her makeup skills and being a cute nurse, but that doesn't matter if you're useless. I was really hurting around 3:30 AM and needed pulled up in the bed and stretched and every time I would call to like see what they're even doing because I've been waiting a long time, they would just tell me to give them a couple minutes or we'll be right there and you know when they showed up? 6:30 AM right before shift change. Horrible man. Nurse aids: most were acceptable, but most of y'all have no business caring after patients because you honestly just don't want to. Everything's cool when you can provide an extra pillow or turn on the fan but beyond that, it's like we'll get there when we get there. I told the floor manager for that area and the ICU area and should've seen her face because I'm not the first one to say anything about these people. I'm in Louisville and my MRIs showed that I had a tumor growing in my spine, which is why I was not able to move. You have to understand that we are real people who are in the hospital trying to figure out what is wrong with them. Making us feel like the burden that we already feel like does not help anything. The last part of this review is Rob down in the MRI area. My absolute most favorite person I had the pleasure of working with. Incredibly patient and understanding to the fact that I needed a break between my second and third MRI because my back was spazzing. We had some really good conversation and he made me feel like a decent human being who was lost in a world of pain. You have a really good man on your team so please treat him well. I obviously survived being in the hospital, but it really made me check myself regarding my opinion about the hospital because I've always had a high opinion. I had both of my hips replaced and 21 and 22. I did a commercial for the hospital. But to be a patient that is brought to the hospital, but none of us know why my body will not work and we are pretty much in the dark is not a green light to just be bothered. Do better. Day shift AIDS: Morgan(pregnant) really sweet and understanding. Tried to be as helpful as she could be. Night Shift AIDS: Morgan why are you even here? Markina did her best Nearly every person I dealt with in the emergency room had horrible bedside manner.

Would not recommend Nashville office. Two different health workers of some capacity (nurses??) saw…read moreme at the window and did not even acknowledge me. Thats all you have to do. Once saying something to the one that came to get her sandwich and leave. She got me checked in. Of course with attitude. Now the lab ladies were very pleasant and professional. The receptionist was horrible. I understand it's Sunday but she dressed very casual, had some kind of show playing on her phone, and like I said just rude. Sorry I made you do your job. Do better, Graves Gilbert.

We have been trying to speak with anyone in a particular doctor's office for 2 days. We're…read morecontinually told how important our call is, but apparently not important enough to answer the phone or return the call. A mistake was made by the physician on a prescription. I simply want to get it corrected. Perhaps a different doctor would be a better choice.

My wife has received extensive treatment at this facility over the last many months. They were…read moreattentive and professional. Great staff.

I have back issues and chronic pain. I went To the hospital ER Because my pain was out of control,…read morebetween 8 and 9 1/2. The nurses were great, but the doctor couldn't have cared less. he gave me a muscle relaxer and a toradol injection, none of which dented the pain I was experiencing. I asked the doctor to please give me something else for pain. He refused. He said "I gave you something for pain. You're not getting a narcotic." He said this with his back to me as he was walking out of the room. I was discharged after that, writhing in pain that was just as bad as it was when I came. The physician would not look at me and apparently did not believe me. He treated me like I was a drug addict. I have been a RN since 1993, therefore I will not call this doctor out by name (a professional courtesy), but I will report him to the director. Horrible experience that absolutely did not help. I can't believe he discharged me without helping me at all.

It literally takes weeks or months to get in, and then, when you're in -- even fairly early in the…read moremorning -- they've so overbooked the time, you'll wait forever, or just give up and leave.

I have been out of state for 15 months. Experiencing severe sinus/allergies. I walked into…read moreGraves-Gilbert clinic (saw clinic when driving by) Opted to be self pay due to being out of state and out of insurance network. $100. For office visit. The office staff was very professional and friendly. It was a quiet time of day and there was no wait time . Dr Graves was very professional, attentive and helped me get temporary refills on my medication, until I can get back to my primary physician. I was very pleased with my experience today.

After my terrible experience at The graves clinic on Nashville Rd... I came here and every employee…read moreI came in contact with was super friendly and I didn't have to wait but 3-4 minutes!! Thank you!!