Terrible Experience, Avoid at All Costs!…read more I have never had such a frustrating, infuriating, and outright disappointing experience with a company in my life! If you're considering hiring this excavating company, RUN the other way. I don't even know where to begin, but I'll try to break it down: 1. Unprofessionalism at Its Finest: From the very first phone call, I should've known this was going to be a nightmare. The office staff was completely rude, unhelpful, and disorganized. Every time I called to get an update or to ask a simple question, I was either put on hold for an eternity or outright ignored. I had to leave multiple voicemails, only to get no response. It took weeks to even schedule an initial consultation. 2. Terrible Communication: You would think that a company offering excavation services would be good at, I don't know... communicating? Nope! The project timeline was a joke. I was given an estimated start date, and then the crew showed up late -- not just once, but every single day. They would randomly stop working and disappear for hours with no explanation. I felt like I was dealing with amateurs, not professionals. 3. Shoddy Workmanship: The quality of the actual excavation work was abysmal. Not only did they not stick to the agreed-upon plan, but they left a complete mess. Piles of dirt and debris were scattered all over my property, and some of the digging was done in the wrong location, requiring more time and additional costs to correct. I had to bring in a different company to finish what they had supposedly completed. 4. Hidden Fees and Overcharging: They provided an initial estimate, but guess what? That was just the beginning of the charges. By the time the project was "finished" (I use that term loosely), I was slapped with hidden fees that weren't disclosed upfront. It was like they pulled extra charges out of thin air. I was overcharged for equipment rentals, labor, and even "disposal fees" that they didn't bother to explain. I ended up paying WAY more than I was quoted for subpar work. 5. Terrible Customer Service: When I finally reached out to complain about the mess they left and the errors in their work, I was met with dismissive responses. The owner couldn't be bothered to address my concerns, and the "manager" was nowhere to be found. It was clear they had no interest in resolving issues or maintaining a professional reputation. 6. Delays and Wasted Time: This project that should have taken only a few days ended up dragging on for weeks. Every time I called to inquire about the delay, I was met with excuses and promises that were never kept. I had to repeatedly follow up, only to be ignored or lied to. Bottom Line: This company is a complete disaster. If you value your time, money, and sanity, stay as far away as possible. You'll get better results from a group of untrained amateurs. I'm not sure how they're still in business, but I'll be sure to tell everyone I know to avoid them. Save yourself the headache -- go with someone else!

Called them to drop off gravel for me and hour after we spoke on the phone and they didn't show up…read moreuntil 4 hours later and left the gravel in my drive way after pre disclosing where I wanted the gravel to be. I was not home at the time and I couldn't get in my driveway, They then refused to move it. Wouldn't recommend them at all.

I called Jason to get an estimate on some excavation work in my backyard. Jason was very…read moreprofessional and came to see me the same day to assess my issue. He was very professional and answered all my questions to address my concerns. I will be recommending his services to friends, family and colleagues. Thank you Jason for everything!

From the owner: Now booking for septic services call us today. Start to finish on clearing land to foundations and…read moreutilities. Any of your excavation needs

I am so thankful for this business! Last Saturday night at midnight I had been doing laundry…read moregetting ready for my dads birthday party. I had been using my garbage disposal earlier that day while cooking in preparation for the party. I was finishing up making my beds and found water in my basement at 1am! I was trying to figure out what happened. It was to late to call anyone. I was able to clean up the water which was a complete mess. I woke up early Sunday morning and called Charlie at 7am. My sisters were driving into Springfield later that morning. Charlie said he would be at my home in 30 min. I want to say Charlie was amazing. He worked fast and unplugged my septic. I so thankful! The party was a huge success For my fathers Birthday. If your looking for someone to help you with your septic problems. Look no further! Thank you Charlie!!

Oh man, where do I start?!?! It could have been a really, REALLY sh***y Christmas as our kids love…read moreto use toilet paper. We were in a jam when waste starting coming back into the house. We called Sunshine, he came out SUPER fast, and went far and beyond what we needed. I know this isn't a job that we need done very often, but when we do, there's nobody else we'll call. If you need septic service, call Sunshine first!

They were very friendly, had a good price, and they were quick! Overall a very good experience I…read morewill be picking them in the future

These guys are the best! If you have an emergency, they will get you back on track. Even on a…read moreweekend. The young man they sent out was extremely knowledgeable and polite.