I've been to this location a few times now and have had the same things happen each time. When we arrived, there is a corridor area a sign says to wait in. We stood there for several minutes before a staff member acknowledged our existence. There was no "how many?", "I'll be right with you" or even a wave/eye contact to know they're aware you're waiting to be seated. A waitress finally came over and said to just pick a place to sit. It wasn't very busy and we had 4 adults and a toddler, so we chose a table with 6 chairs and another waitress made a comment about us choosing a table that was too big. Our waitress was very annoyed the entire time. She took our order and we had to ask for our child's drink 3 times before receiving as we were finished eating, I have a very severe dairy allergy which I was clear about before ordering to make sure they could accommodate it, and if they couldn't I would just order a side to snack on. They said it wouldn't be a problem. I was very specific as to not use butter on any of my food because I would get sick. My food arrived and appeared how I expected it. It looked delicious! I was missing one of my sides and asked for it to be brought and never received it. After eating about half of my sandwich, I started to feel sick. I took the bread off and realized they toasted it with butter, after I specifically asked them not to. It could just be toasted dry. I then ended up getting sick and had to leave and wasn't able to make it to a nearby family members house and got sick several times on the way there. Terrible service every time we've been there and each time my food has either been wrong or missing completely. Myself and my family will not be returning. They also can't take the time to pour the Mott's applesauce into a cup to serve it. You get it in the prepackaged container it comes in with the foil still sealed. Cheap and bad presentation. As a professional cook myself, this place was just sad. The waitress never offered us a high chair so my husband walked around to look for one and found it. He brought it over and noticed it didn't have a safety strap. Well, luck would have it that when our kiddo leaned a little too far, he fell out and hit his head on the floor before I could catch him. Not a single staff member asked if he was okay. I scooped him up and took him outside so he wouldn't disturb the other guests. He screamed and cried in pain for about 7 minutes before I was able to calm him down enough to go back in. How is this place functioning? Who is eating there? Not us anymore. read more