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Grateful Duct Cleaning Services

3.0 (2 reviews)
Closed • 8:00 am - 5:00 pm

Services - Grateful Duct Cleaning Services

Air duct cleaning

Air duct sanitization

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MFA Duct Cleaning

MFA Duct Cleaning

(4 reviews)

My sister and I  have been wanting to have our ducts & vents cleaned for YEARS!  I kept putting her…read moreoff because I didn't think it'd do much good. Was I wrong and my wife absolutely RIGHT!  Imagine that.   MFA Duct Cleaning are just THAT. What a great and knowledgeable team!  They have the right equipment, they explain in detail what they are going to do so even I understood, they take great pride in what they do, and they perform their activities efficiently and professionally.  What I found even more interesting is that THEY SEEMED TO HAVE FUN DOING WHAT THEY DID!  They took "before" and "after" pictures to show us at various points what they were doing and how it was making a difference in the air we breathe!  After they were done, they cleaned up and you would not know they had been there with all their equipment.  Before he left, the sales manager and technician, gave me an overview of what had been done AND gave me some tips how we could improve our home to help prevent air leaks and spiders!  Very helpful!  I felt like the crew, were trusted friends and that is a good way to feel about someone doing a service in your home.  Thank you!

Before starting the service, they briefed me on what they were going to do and how they were going…read moreto do it. I had a few questions like "How can I self maintain the duct?" "How often to get it serviced?" They are knowledgeable, efficient, and ready to work. I'm glad to have picked MFA Duct Cleaning to do the work.

Matthew & Sons

Matthew & Sons

(34 reviews)

I bought a Living Social coupon for air duct cleaning from Matthew and Sons…read more Description of Services provided: Air duct cleaning for up to unlimited vents, one main and one return, organic deodorizer, basic dryer vent cleaning, and one basic bathroom fan cleaning. RUN AWAY AND DO NOT BUY! FULL DETAILS BELOW IF YOU HAVE TIME TO READ I bought the deal for my in-laws to have their house's air duct cleaned. My appointment was schedule between 8-10am on Sunday. I arrived at my in-laws at 8:37am it looked like everything had started as I see a huge vacuum outside. I walked in and see my in-law chatting with a John, the Matthew and Sons representative. I introduced myself and shook hands with him. I asked if everything is cleaned he said yes. I chatted with my in-laws and they said not all the vents are cleaned and that they've only been here for 15 minutes. My in-laws opened one of the vents in the living room and I reached my hands in and all I feel is dust and dirt. John, claims that he is a professional, enlighten me and said they only clean the air ducts and I'm touching the vents opening therefore I would feel dirt. I'm not the brightest bulb but doesn't that sound like cleaning the bowl without cleaning the rims?! He said if he brought in 'a brush' it would ruin our vents and I would have to sign a waiver. I assume the company only carries one brush - they are on a budget. Shhhhhh. We 'barked' at each other for the next 5-10 minutes. He questioned why I walked in late and who am I to come in and ask questions. I told him I'm the one that bought the deal; don't you check and ask for customer's name when you walk into someone's house? I didn't realize that the new norm was to just walk-in and start without any sorts of confirmation. I'll spare you all of all the argument details. After my 'barking' he finally walked me through the whole house and showed me how they went about cleaning vents. i.e. walk to your vacuum and unhook the extender and attached the brush head ta-da! That's what they used to clean our vents. He explained to me that because our house is too old therefore, they cannot use brushes to clean our vents. SAY WHAT?! At that point, I was already like; lesson learned I will never purchase anything from Matthew and Sons again. Let's just finished this - whatever they were doing and move on to the next world problem. After he cleaned the main returned - I asked again, what about the deodorizer? He brought in a blue looking vacuum thing and uses the brush head and went over the return for maybe 10-20 seconds. He did not explain what it does or how it works so I can't tell you what that did. He proceeds to say 'Anything else?' AGAIN, SAY WHAT?! Don't you know what you are here for; aren't you supposed to tell me? In case you are curious, he walked out and I received no receipt of completion of service or details or confirmation. BY THE WAY IN CASE YOU ARE WONDERING YOU CAN REACH MATTHEW AND SONS OR JUST JOHN BY CALLING 703-239-3009. APPARENTLY HE IS THE ONLY ONE AND HE IS A MANAGER, OR SO HE CLAIMS. I WAS SOL. YOU DON'T HAVE TO BE SO DON'T BUY THIS - WHATEVER THEY CLAIM THEY DO.

LIARS!!!! Lack of basic customer service skills. Has too many customers to provide adequate…read moreservice. DO NOT use a Groupon with these people! I attempted to use my Groupon in February. They didn't come because of the snow. Tried again in April yet I waited at home for a no call no show. They lied and said they called me but I "didn't answer the phone". When I mentioned that I could email my call history to show they didn't call, I got this response: "Well, you know there's the cloud and sometimes numbers get stuck." What kind of ridiculous answer is that? We rescheduled for today (5/5/15). I asked to be their LAST customer of the day and to be called 30 minutes prior to their arrival so that I could get home in time. They scheduled me for the 3 - 6 window and said they'd get there closer to 4:30 which works better for me. The manager calls at 3:02pm to tell me that he's at Family Dollar and his GPS cannot find my location. I asked why he didn't called me at 2:30pm. He replies that he called at 2:00 but I didn't answer. When I mentioned the call history again, he says "sometimes when you go into a restaurant, you don't always get the call." What? I haven't left my desk since noon today. I called their home office to express my frustration. He apparently was on the other line pleading his case. They connect us only for him to tell me that he has customers AFTER me and cannot wait. If I requested and you agreed that I would the LAST customer, how do you have customers "AFTER" me? Next this dude has the nerve to tell me that this is the 3rd time that they've tried to come out and it's costing them money. I reminded him that the first 2 times they didn't show up. He continues babbling on and on about nothing. I was fooled into believing that they would be better than other companies and even had a relative get a Groupon to have several things done at her home. HUGE MISTAKE!!!!! My suggestion is pay the extra money and go with a more reputable company like Michael and Son not their bootlegged version of Matthew and Son. Yes you will pay far more but I'm certain that it will not take 4 months to have your air ducts cleaned. The other benefit is less stress. Please read the other reviews before making your decision so that you don't regret it.

Grateful Duct Cleaning Services - airductcleaning - Updated May 2026

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