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    Grasshopper Solar

    4.0 (1 review)
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    Services - Grasshopper Solar

    Solar system installation

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    10 years ago

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    CMI Solar

    CMI Solar

    (1 review)

    Stay away from this company. Do not release your final payment until the work is fully completed…read moreand every promise has been fulfilled--not a moment sooner. Swetha Kumar, who presented herself as the "point of contact," pressured me into making the full payment immediately after the solar installation and then completely disappeared. After receiving payment, there was no communication whatsoever. I signed the contract in May 2025 expecting professional service, but instead faced constant delays, excuses, and misleading information. After months of persistent follow-ups, the system was finally installed in November 2025. What makes this situation even more disturbing is that they knew they were heading toward bankruptcy, yet they still initiated communication with me, continued the project, and collected the full payment without completing the work. I was again pressured into making the final payment before the ESA inspection and meter change were completed, leaving me unprotected. Repeated attempts to contact the company afterward were ignored. When I finally visited their office in person, I discovered it was closed. I later learned they had also failed to pay rent for months, affecting not only customers but their landlord as well. It has become clear that this company has no intention of completing projects once payment is collected. Based on my experience, they appear to shut down and reopen under new names to continue misleading others. Warning: Always conduct thorough research on the company and its owners before signing any agreement or making payments. CMI solar Owner Name: Triveni Singh

    From the owner: CMI Solar stands out as a premier solar installer in Ontario by prioritizing safety, customer…read moresupport, and convenience. During installations, we ensure the safety of both homeowners and installers by fencing off the work area and adhering to ESA compliance. We take great care to respect your property and maintain cord cleanliness throughout the installation process. Additionally, we go the extra mile by setting up monitoring systems and providing thorough instructions to homeowners, empowering them to monitor their solar energy production effectively. Our commitment to customer satisfaction extends beyond the installation phase. We offer post-warranty and ongoing support, addressing any questions or concerns you may have even after the installation is complete. Transparency and honesty are at the core of our values, and we provide upfront and clear communication from the initial proposal through to the installation and beyond. What sets us apart from other installers in Ontario is our unique warehousing capabilities. With our dedicated warehousing facility, we eliminate any worries about panel delivery and protection. You can trust us to handle every aspect of the process seamlessly, ensuring the safe and efficient installation of your solar panels. At CMI Solar, we take pride in offering a comprehensive, hassle-free experience that encompasses safety, customer support, and convenience. Choose CMI Solar for peace of mind; your solar journey is in capable hands.

    Solar X - Unproperly measured and cut panel rails

    Solar X

    (7 reviews)

    Installation was a long mess, but I won't get into it. The real issue is that, now that the system…read moreis operational, our production is low and the company doesn't see a problem with it. I have been asked by Solar X to not post a review, but they are not interested in doing anything to change the situation, so why would I not help others see the whole picture? I was letting the system do its thing over the summer months, but was then stunned to actually have to pay money for electricity in August (you are supposed to be racking up $$ in the summer to pay for the winter). First, there are a couple factors in this that are not the fault of the company: 1) you have to pay more than $50/month in electricity delivery fees in Toronto and 2) our usage was 1.5X what their projections were for us over summer, because the previous tenants of our house had left it vacant. However, what we were sold on, and what we paid for, was the actual solar production. In the pitch document that they use to sell you on the system, they provide clear per month projections of output and underneath they say that the projections are 10-15% conservative. Nowhere does it suggest that you should expect less than this. We are well below their estimates every month...based on what their app tells us, and depending on whether I take the high or low end of their projections, we are only hitting 62.5-77.5% of expected production on average per month (May-August). We have a 9.02 kWh system and our output is even below the projections of the 7.38 kWh system that they originally quoted us. The company does not accept responsibility for this and says that they do not guarantee any level of production, pointing to a clause in the service agreement. This is certainly not the impression that anyone would get from their pitch documents, but it is in line with what they told me when our installation was absurdly delayed, pointing to a clause that said they could basically delay as long as they wanted. It is what it is. But if you're considering them as an option, just understand that the numbers they put forward aren't actually meaningful or binding in any sort of way.

    AVOID SOLAR X AT ALL COSTS - Nightmare Experience with Extreme Delays and Poor Customer Service…read more It took over a year to complete and was only completed because I relented on my need for a battery as my request for the greener homes loan program was expiring in a few weeks and with the Christmas season any progress before the deadline was very unlikely. I was supposed to get a battery with my system but because of poor employe training and turnover rate they failed miserably and had every excuse in the book on why it was delayed and that it was never ordered in the first place even with emails proving that i wanted the battery intergrated into the system. Now I have a system that doesn't fulfill my needs and no battery. I put my trust in Solarx and they have failed me and my family. Don't let the same thing happen to you go with another company you will be happier.

    Grasshopper Solar - solarinstallation - Updated July 2026

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