Very friendly, personal, and easy to work with. We ordered custom stationary and they were able to…read moreturn around the job super quick. We called other places and they were quoting us a very long turn-around time, but PostNet really got the job done. Thank you!

Alex was the fastest most competent person I've ever met in this industry. Highly recommend him for…read moreall services that he provides.

i went in near closing to send a package and took a few minutes to pack it up myself, so i was…read moreanticipating an annoyed interaction--also because the usps offices where i just moved from were pretty bleak in terms of customer service any time of day, but the workers here were so kind & laid back. the was no line and i was in and out pretty fast. thanks again!!

The staff here is very disrespectful and not willing to help. I came here today to get my passport…read moredone and the initial lady I met told me to fill out a form and give. After doing that I had a question and there was an African-American lady working who was very unpleasant and for sure doesn't love her job. I wouldn't recommend this location for passports. There's a reason they only have 1.5 rating.

Fast, been done on time.read more

Was quoted a $13 shipment by Speedee's website. Had the package dropped off here, charge went up to…read more$40! It's cheaper to have speedee pickup from my house than ship from a collection point. Called this location and the guy that answered the phone was pretty rude and generally doesn't want to talk to customers. Never using mailbox express again.

Don't take anything here to ship. We had an international DHL return shipment prepared and dropped…read moreit off. They removed the customs invoice and then returned it to us because it didn't have an invoice. That invoice was in a clear plastic pouch. The return shipping label was clearly placed on the package. He just had to scan the label and put it on the truck. I don't know why he opened the customs invoice and removed it. It was clearly labeled. Now we have to contact the company and ask for another customs invoice and shipping label. More work for us when it wasn't necessary. I will never visit here again for anything.

The staff at this location are over the top genuine and helpful! I stopped in to ship a few…read morepackages and make some amazon returns and they made the experience so easy. I'd opt for this location any day!

How can a less than 1 lb package shipping overnight from Minnetonka MN to Grand Forks ND be…read more$107.00??????? $92.00 for it to be delivered in 3 days. Ridiculous. USPS $30 with guaranteed overnight delivery. Thank you USPS for not gauging your customers.

They didn't have anywhere to leave drop off packages and said I have to wait in line. The staff was…read moresuper rude. I drop packages off at various locations and have never had an issue leaving a package on the counter or wherever. ITS CALLED DROP OFF, ITS LITERALLY IN THE NAME!!

The supervisor of the Apple Valley UPS store was scanning in my return-items and managed to screw…read moreit up. Apparently, he didn't seem to realize that Happy Returns combines all the returned items into a single return QR Code.... Seems like may he - above all the employees in that store - should know that.... especially since he immediately asked me to remove all my returned items from their boxes (so clearly, he was aware of Happy Returns' protocols). Once he realized that he made the mistake, he just shrugged and mumbled out a "sorry" and then shouted for the next person to in-line. Whatever your expectations are - lower them. I will now have to fight with the retailer in order to get another return label generated before I may return the remainder of my items. Frustrating!

this store wanted to charge $3 + the cost to print "2", yes two copies of paper!!!!!…read more DO NOT GO TO THIS STORE!!

The manager is great, but there is an employee with red hair who lacks interpersonal skills. She…read moredoesn't smile. She doesn't greet people, and if you have a unique situation, she just says "um, no. I can't do that." She obviously wanted me to leave. Once she realized she could help me with my issue, she did it but wasn't apologetic, or pleasantly surprised that it worked. She just said in a very unhappy, insincere, monotone voice "have a nice day." I might have let it go, but she is always rude when I go in there. I see her treat all customers that way.

The email to email them a label is not correct on their website! It's actually print5116@gmail.com…read more We told the associate a couple times we emailed them a label and she took down all our info and asked us how we wanted to ship and we told her again we had emailed a label to them. She then printed it out. We were then charged $1 to print the label. Wont visit this location again as other locations were free to print a label. Location was extremely busy with line almost out the door.

Hey, UPS Rogers MN, is there any news about the guitar we shipped from your store in fall of 2024,…read morewhich guitar was never delivered, nor indeed FOUND? Any news of the payment of $1,000.00 which is the insurance we purchased? We continue to await news of the delivery of the guitar.....or our REIMBURSEMENT of the $1,000.00 insurance we paid for! We are really feeling royally screwed!