Best gym ever!!!…read more coaches are amazing and members are super friendly.

I bought a bag 39 classes and have really enjoyed this, but there's one Instructor there. I don't…read morelike she's a small little lady very young dark hair very thin. I haven't been to the gym since December 21 for the holidays and then I got the flu when I got back to Texas. I couldn't do any more of the weightlifting so I went to get on the treadmill for the last 20 minutes and she wouldn't let me saying that was not part of the Class. All I wanted to do was get on the treadmill and walk, so I just left because I didn't feel like complaining Over I like this place, but how foolish is it to tell paying customer they can't wind down on the treadmill for the last 20 to 30 minutes when they have no energy left

Massive Movement Location! This place has almost everything and it has three floors to it…read more Definitely worth a half hour ride here. There is a good amount of bouldering selections and they also have a good selection of top rope.

Great! Come here 2-3x/ week. Staff is welcoming and helpful. Bathrooms (at least women's) is clean!…read more Overall, the routes are good, there's a variety that tests out balance, strength, stamina etc.

They won't let you out of a membership or skip a month without a doctors note. I tried to skip a…read moremonth because I didn't want to infect the studio with Covid but they are insisting I provide a doctors note to do so (even though that's not stated in the contract). There's also a 6 month commitment after signing up. Since I can't skip I don't want to waste my money so I asked to cancel my membership. They told me it's a $200 fee because my membership automatically renewed.... I just hit my 6 month mark.... Honestly just money hungry people that lock you in to a membership and would rather you infect their studio with Covid than help you out and let you skip a month. Just find another studio. Edit: I woke up this morning to a $200 fraudulent charge from the hook on my account after leaving this review. I also left this same review on google and they responded with pure lies trying to save their image. They said my membership renewed 3 months ago which is not true. My membership is set to renew this month in a few days and they refuse to cancel without the $200 fee. This company acts like they are women supporting women but all they do is promote body dysmorphia and steal your money. Second Edit: Just want to put out there the love and support I received in the last message from the hook. They stole $200 from me without my permission and Ive said nothing since this happened last week... just now I get a message telling me to move on then she instantly blocked me. Honestly I know they are trying to cover themselves to prove they were in the right but it just further proves my case that they don't care about you and just want your money.

I love this gym! The first time I visited, the coaches walked me through the equipment and class…read moreformat with lots of patience and grace. The coaches are so incredibly kind, but they will push you to work hard, which is exactly what I want in a group fitness style workout. The women who go to the Hook are great! Over the past several months, I've formed some genuine friendships with these ladies. On top of the people, I really enjoy the class format. I never get bored at the Hook! I leave each class feeling like I worked hard and got a lot out of it. The class schedule is designed to work certain muscle groups, which I really like. I'd totally recommend the Hook to anyone who is looking for a gym with great classes, great equipment, and great people!

By far the best gym I've ever been to. This place has everything and more--I could literally spend…read moreall day here. I've visited twice now on a guest pass, and each time I'm more impressed. They have everything you can imagine: classes, a huge variety of equipment, stretching tables, compression sleeves, massage beds, power plates, a sauna, steam room, hot tub, cold tub, and both outdoor and indoor pools. Oh, and they even have spa services and a café! If I lived closer, I would 100% join. Highly recommend!

My friend invited me as a guest and I had such a nice time there. We did a yoga class and then…read moreenjoyed the sauna. I was impressed by the cleanliness and kind staff.

I've never been to a more professional, but friendly environment. DEFH is a first class…read morecorporation. If you are looking at getting in your best shape of your life. You have to. No! You must. A True Fan!!!!

Dr. Myers at Driven Elite Health is THE BEST PHYSICIAN I've ever had the pleasure of knowing! He…read morecan do it all ... from determining your exact daily calorie intake and macronutrient breakdown to meet your goals. To sports injuries of any kind. To saving lives. My son went into anaphylactic shock last week, and Dr. Myers saved his life ... I was amazed by his calm, smart and swift actions, 5 stars aren't enough!!!

I was pleased to participate in a recent charity event that was well-planned, well-communicated and…read moreeven rescheduled due to anticipated adverse weather. Interactions with all those involved was enjoyable and efficient.

Why so few reviews....? Did my first workout yesterday and this place is IMPRESSIVE. It's huge, and…read moreoffers everything from Crossfit to kids classes and more. What's pretty amazing is they can run 3-4 different groups all at once in the same space, effectively! Location couldn't be better, and from what I've seen the staff is pretty friendly and professional. They offer a free trial so go check them out. As for the workout we did - lower body and my legs are burning today!

Horrible, I went in to cancel my membership, paid the cancellation fee to cancel early, when I left…read morethe workers cancelled my cancellation and I continued to pay for a membership for months without me realizing then finally I recently noticed something was wrong when I saw a charge on my account. I called to get it sorted out and they hung up on me mid conversation. Do not go here

Beware! I canceled my membership in October and in December they started charging me again with no…read morenotice. Even if there was a misunderstanding, they changed the card used when I closed my checking account, also without telling me and continued charging me. My daughter wanted to go back this summer and that is the only way I found out. I talked to the owner and she did not help me recuperate any of it. She said it was my problem. If you sign up, pay cash and do not give them your credit card!

This review is mainly about the cycle class I took this morning at 9am. Virginia was the…read moreinstructor and she was terrible! Class had maybe 13 members so it was not packed, but the overall quality of the instructor was mediocre, at best. Music wasn't the greatest, her choreography was bizarre as a cyclist out on the road would not be doing any of those types of movements that she was instructing. Appeared to be most of the members were regulars so probably used to her, but if I am ever in the area again I will definitely not be back for her class. As for the remainder of the gym, it was very open, airy, clean (amazing for a 24) and not too busy. I did not get ready there so I cannot comment on the condition of the locker rooms nor showers, but it appears this one might have recently been "refreshed" as 24 Hour Fitness seems to be doing these days with their clubs. Parking lot was plentiful and large.

**Update (6 months later):**…read more I appreciate the business owner responding publicly and asking me to contact them. I did reach out as requested, but unfortunately the matter was never meaningfully resolved. What is most disappointing is that, despite my attempts to resolve the issue, the monthly membership fees continued to be charged, and my account was never fully closed when I requested it. It felt like collecting payments was a much higher priority than resolving a legitimate customer concern. From my perspective, the process seemed designed to make canceling unnecessarily difficult while continuing to bill members month after month. Once they had collected as much as they could, there was little interest in actually helping or following through. My original concerns also remain: the membership pricing and fees were not clearly explained, the facility was not maintained to the level I expected, and the customer service experience was disappointing. A public response is appreciated, but what really matters is taking action to resolve customer concerns. I was hoping for a better outcome, especially since this membership was for my teenage son. Based on my experience, I cannot recommend this location. I hope management takes this feedback seriously and improves both its cancellation process and the way it treats customers after they sign up.