If you need a Star Heating to fix your heater/AC. They are number one to call for ripping off old…read moreladies. My mother just called me and tell me all about this and she has all the receipts of it. They clean the heater last year, again this year and probably next year. It's obvious they don't fix the problem but they'll give you a big BIG BILL... At one time they were good. They fixing the fireplace and the house is not even 20 years old. Obvious there has been changes of owners or management through the years.... I'm done....

I have used Star's services a few times in the past. They are always on time, helpful, and…read morefriendly. I was amazed at the high quality of work for such a low price. Thank you everyone at Star for your hard work. I will definitely recommend Star for any hvac related needs.

Absolute rip off! I declined the recommendation thank goodness. All the tech wanted to do was sell…read morehis service. He didn't care to check warranty first.

HVAC and ductwork contractor selection requires caution to avoid further property damage…read more MasterTech's ductwork installation was problematic, leading to extended delays, damage, and the need for additional repairs to drywall. I'd reconsider who you trust to perform certain jobs, especially given their lack of professionalism, accountability, and support from upper management.

I called to get assistance replacing the thermostat in my home HVAC system. I had an ecobee and…read morewanted something less cumbersome. The person who assisted me was very patient and was able to talk me through the process. I was grateful to have the help, As it turned out, the thermostat I bought to replace the eco bee was defective, and I would have had a tough time trying to figure that out without their help. I am pleased with the service they provided. Tom, my tech, was great!

Short visit. Reasonable work. Work done: "Found loose connection at the humidifier. Repaired low…read morevoltage connections. Humidifier is running good at this time." However, the cost of $462 was way more than it should have been.

IMPECCABLE service and a great job done right the first time by Curt, Christian and Jameson! They…read morediagnosed the problem with my furnace and replaced my heat exchanger in only a matter of a couple of hours, taking care of a CO2 leak at the same time. I will be recommending them to everyone I know - Chapman HCP is number one in my book!

We purchased an existing condo in the Columbia, MO area in January 2025, knowing that we needed to…read morereplace a 22 year-old HVAC system (heat pump and 80% efficient gas furnace). We knew what we wanted and that we wanted Lennox equipment. We solicited proposals from a couple of HVAC contractors recommended to us by our realtor. We did not want a heat pump. The new HVAC system (high efficiency A/C with 98% efficient gas furnace) was installed in late March 2025 and has been now been in use for 10+ months. Very pleased with the system and the installation. Thanks to Thad D. for listening to us and to Ryan, Brayden, Chris, and Gerold for their care and professionalism during the install.

I called for AC yearly maintenance. He gave me a date and time. No one showed up. No one called. I…read moretried calling them 3 various times throughout the day. No answer. No call back. I rearranged my time off and they couldn't even call to say they weren't going to make it? Never ok with me. My time is important too.

Our AC stopped working in the middle of a high heat time here in Columbia, and knowing how busy…read moremost repair co. would be, I decided to get on the waiting list for Timmerman's. I was very happy with the quick response from TOM who ask good solid questions and he figured out my problem and he put me on a Saturday rotation, which made us happy knowing he set us up with a timely fix. His great and trusting attitude was very refreshing and that made this bad situation go easier for our family. Thanks again Tom you surely get a 5 star rating from me. Thanks again.

Great guy fixed my leaking faucet quickly. I am so happy with my service. Thank you. He fixed my…read moreproblem fast got here on time and cleaned up mess after.

Doug has been my plumber for 11 years and he does a great…read morejob. I live in an old house and I find young plumbers don't even know how to fix stuff, the old fixtures. And it's not encouraging when you call a plumber and he tells you some part to buy before he will work on it. Never the case with Doug. His charge is reasonable and he showed my how to stave off a dripping faucet by myself if I want to defer spending on a permanent fix for awhile. I recommend him enthusiastically.

We came home last night to rising temperatures in our house. After checking what I could and found…read morethat we had an issue with our AC, we decided to call the professionals this morning. I called when they opened at 8 and by 9:30, their tech Eric was at our house and had it fixed within the hour. Talk about fast service, and he was great about answering any questions or concerns that I had. Great job today by Air and Water Solutions.

Was shocked the way the person who came out from Air and Water Solutions was acting and the things…read morehe was saying were not professional. Turned out, he was the owner of this company, his name is Rodney. This guy came to my house after 2 other techs had been here and AC still was not working properly. He told me i was being unreasonable to keep the house at 70F and that he keeps his at 79F. He stated he is the owner and he knows how things work. Also he said no AC unit in Columbia could cool a place down to 70. Funny thing is, last 2 summers it had no problem cooling down our house to 70F on a day in the 90s outside. He then walked out of dining room, through living room, and out front door and got in his car. I followed and asked him if he was leaving and he said yes. I asked how come. He said, i'm not going to stay and talk to someone who doesn't know how to listen. I told him it was rude of him to just walk out. The owner said, instead of the previous service tech who came a few days ago to the house, that service tech could have been helping someone who had a real problem and i wasted they're time. I said to the owner, On that note, i will say goodbye. They did not inspect anything. in fact, first service tech forgot to add refrigerant and had to come back a second time to add it. That is all they checked. If they would have looked at duck work where duck comes in, they would have seen a 2 inch by 2 feet whole of a gap that was not sealed up properly. I was offended by the owner but not the tech who came out. I would not support this company or give them any business based on how i was spoken to by the owner of the company while he was in my house. Hope this helps someone out there.

Only omplaint was the service technician completing the visit from the knock on the door to taking…read moremy payment with no mask and that's it, otherwise service was fine

Joe's awesome. Came to my address same day, determined the issues with my furnace in under a…read moreminute, applied the cost of the consultation to the fee, and the final bill was very reasonable. I'd recommend him to anyone!

We have Reed come every year for ac inspection and maintenance, and we had an appointment scheduled…read morefor two weeks from now. Our ac went out so we called Reed to see if they could come out earlier than two weeks. THEY WERE HERE IN AN HOUR! Andrew assessed the problem as a failed thermostat, replaced it, did the annual maintenance and was finished in a little over an hour. This is a great company to deal with and we have enjoyed years of reliable service from them.

Strangest phone call I have had in a while. I called after a friend referred me to Reed. I told…read morethe woman who answered that I was seeking a bid to replace a hvac system. She asked me if mine was currently working; which i replied yes to. She said "we arent taking new clients and if your current system is working you probably dont need a new one". What? Im trying to be proactive in getting bids to replace an aging system and this was my answer? I found this extremely unprofessional.

My AC unit went out after just two months from my purchase of the home, Central Air Tech and Joe…read morewere right there to assist me with my AC needs. Joe and his brother did a great job installing a new heat pump and air handler all in the same day. The work was very professional and they left a very clean and organized work space when completed. He answered all of my questions and told me exactly what he was going to do and why. Joe and Central Air are very honest, reasonable and prompt in getting the job done. I would highly recommend Central Air for any of your HVAC needs. He is there to help you accomplish what you want to get done and at a price you can afford. Thanks Joe.

From the owner: Our business takes care of all your air comfort needs in your home. When your AC or furnace stops…read moreworking we can repair or even replace if needed. We offer maintenance programs to help keep your units in proper operational condition at all times.