I used to go to Terminal 7 for the UBER Pickup, but now it's relocated to the Howard Beach - JFK…read moreAirport, A Train - IND Rockaway Line. The tram operates 24/7. When I got off the plane from Las Vegas to JFK, I picked up my luggage and walked over to the tram. There was two different trams going, and the one I was getting on was the Howard Beach AirTrain route. The Howard Beach AirTrain route offers a nearly nonstop, 15 minute link from Terminal 5 to the subway at Howard Beach, with simplicity, platform screen doors, and round the clock availability. The Howard Beach line originates at Howard Beach station, travels through Lefferts Boulevard, moves into Federal Circle, and then enters the terminal loop, stopping at Terminals 1, 4, 5, 7, and 8 in that sequence. Travel between terminals is free! There are seats in the Tram, but it can get busy during the morning hours or in the evening. When I arrived in around 7:00 P.M, its pretty empty. Once I arrived at the Howard Beach stop, I went down the escalator, to the ride share app pickup location. It's a seamless ride!

Excellent service. Clean station…read moreTime reader on the arrival of train time. Attentive employee interacting and making sure customers who need assist is inform on any information ask.

I can't imagine anyone having an enjoyable time in a U.S. Airport…read more This is a large airport with lots of people but they do have a big selection of places for food and snacks. Of course airport prices but at least you have options.

JFK Is the type of airport u could have a love hate relationship with from looking like it doesn't…read morebelong in a city like NYC to wow talk about improvements & it has been upgraded in many ways. U can now see how much the airport has improved, new terminals, plenty of food options & much easier security. Delta & JetBlue terminals both have had great upgrades, love me the Delta lounge & quick trip through security, nice & easy. JetBlue is about the same except no airport lounge, at least not yet! With plenty of options to choose from for both food & shopping u are not likely to get bored, prices are a bit high but what isn't these days? & well w airports it has always been a bit much, doable all of course depends on your taste. JFK has greatly improved & it now a much nicer airport to travel to & from.

didn't end up travelling with them because my travel plans changed but I did enjoy their customer…read moreservice with cancelling my trip. I forgot to cancel more than 24 hours before so I was able to get a credit of my trip and will be able to use that credit for the next time I want to travel which I appreciate.

We picked up OurBus right across from the Javits Center, in the middle of the street…read more The storage bins were labeled, one for Baltimore, the other for DC. He scanned our ticket and we boarded. The bus was pretty full, so we ended up sitting separately. The above head storage bins are kind of tight, so I had to take something out of my over stuffed backpack to manage to wiggle it in. While my purse sat on my lap. I liked the foot rest and the hook on the handle on the seat in front of me. Trash bags were hung here and there. Looks like they also provided small bottles of water for us, though we had to grab those ourselves. The electric plugs didn't seem to work, but perhaps the ubs plugs in the ceiling did. Our driver was a great communicator. He set expectations so we knew that we had a 20 min rest stop before arriving at Baltimore, and pointed out things to help us to pay attention and to get back to the right bus. He warned us that given current construction that we were sure to arrive later than what our tickets said, and gave us his best eta given the circumstances. Another passenger later commented that the bus bathroom was clean. We kind of ended up being dropped off on a brightly painted bridge in the middle of no where - perhaps on Maryland Ave?, by a bus stop. A short walk from Penn Station.

On Labor Day Monday, I took the Hampton Luxury Liner from Manhattan to Montauk. I thought the bus…read morewas going to be full since it was a holiday. It was empty. Excluding me and the driver, there were about 10 passengers. I had two seats to myself. And speaking of seats, they were very comfortable. There was decent legroom (I'm 6'1"). Initially, I couldn't find the outlet. I eventually discovered that it' was hidden under the seat. And unlike the Hampton Jitney, the bus wasn't covered with a tacky looking wrapping. The bus left Manhattan at 1 PM. It was scheduled to arrive at Montauk at 4:15 PM. It arrived at 3:28. And with that said, the ride was far from perfect. The bus was as bumpy as a school bus. It was pure torture. The driver seemed like he didn't want to be bothered. He wasn't mean, just apathetic. Other than checking in people and announcing the stops in a soft voice, he said nothing. I paid $34 which is reasonable. The Luxury Liner doesn't run nearly as frequently as the Jitney or LIRR Montauk branch. Furthermore, you don't get the VIP treatment like on the Hampton Ambassador. If you're looking for a no frills experience and you don't care about comfort then the Luxury Liner is ideal.

Stranded last Thursday evening waiting for a 9:30PM eastbound bus that didn't show up until well…read morepast 11. No email nor text notification. The nasty customer rep said it's not responsible for buses held up in traffic and that they did send a text notification. This was a lie. Like me, the dozen people who waited there received no notification. No credit was offered from this horrible company.

DO NOT USE THIS COMPANY!! I had to book a round trip from central NJ to Newark airport and forgot…read morethe name of the car service we used previously. My wife was at work, so I couldn't ask her to remind me. I called MetroPark on April 3rd for a pickup on April 4th and spoke to 'Sid'. He seemed like a nice enough guy although he couldn't seem to either hear or understand what I was saying part of the time. He told me what the price would be for the pickup at our home and for the return trip, I gave him my credit card info and email and he said I would be receiving an email or text confirmation. By the morning of April 4th, I had still not received any confirmation but what I did receive was an almost $400 charge on my card from them. The agreed upon price I got on the phone was $120 each way. I called the main number back at 8:10 am on April 4th, got a different person, told them I had not received confirmation and asked why I was charged so much extra. He was rude and condescending, said it was sent and that I should check my spam email (which I had already done prior to calling), told me the extra fees were for gratuities and other expenses and added that I shouldn't book them if I can't afford it. Keep in mind that this comment comes from a semi-literate working at a taxi stand. Needless to say, I emphatically told him to cancel the service and hoped this would be the end of it. I then called my bank to give them the heads up about these charges as I would be out of the country for over a week. They explained that the charges were still pending, but I at least wanted it to be on record that I contacted them immediately. As I write this on April 13th, the charges were still on my card, so I filed a fraud complaint with my bank and the charges will be taken off. Also, we went with the car service we had previously used and they were honest, charged less, had a clean, new car and were top notch. Even our driver was a pleasure. To summarize, it is much easier to be an honest company who treats their clients with respect and good service than a vampiric parasite who tries to cheat honest people out of their money. You are only hurting yourselves in the long run through loss of business and reputation. MetroPark, are a few extra ill-gotten bucks really worth it?

Beware. Charged a 90 minute wait fee at Metropark because my daughter was late. I notified the…read moredriver by text 2 hour 45 minutes that the train was delayed. Driver said thanks and keep them posted. I notified them 3 more times by text and talked to the driver on the phone and he said not to worry, keep him posted. So I did. He said he was at a party, no problem. Never did he tell me I was being charged from the original time. I believed that because I gave over 2.5 hours notice, I wouldn't be charged. I paid $193 for the trip from Metropark to Rumson. They billed me an extra $180 the next day. When I questioned Sid, he was extremely rude. He sent an email threatening to sue me if I write a bad review. The below email was sent at 1:51 pm on 11/30/2023: Megan Ferber , The charge is in line with company policy and terms and service, Please read the company policy and it was emailed to you in your confirmation as well. Secondly, We are making this a legal notification , if you chargeback this charge you will incur all cost associated with it. Meaning and not limited to Loss of business , You claimed that you will defame the business all over the internet. If such of what you described happens , We will personally challenge you legally ! for loss of business, Loss of Time, defamation and hours involved to rectify. Furthermore, the part that describe this charge that your trip incurred is highlighted for your convenience. Thank You,

If I could give more stars, I would. Chris, our driver was wonderful. The van was clean. I'd…read moredefinitely use them again.

Clean cars excellent customer service. Very comfortable reliable ride i will highly recommendread more

One star for him actually showing up on time. 0 stars for everything else…read more Why, you ask? I'm generally a very nice guy, and can tolerate a lot. Not this. 1. The driver was sick. Not sniff sniff sick, but cough hack cough gross cough sick. I'm just glad his window was open most of the ride so we did not hang out with an incubating virus. I'm going on vacation, not taking a trip to the CDC. 2. Who drives through the Lincoln Tunnel and purposely opens the window all the way? Any NY or NJ resident can attest to the questionable air quality down there. 3. He was texting and emailing while driving. Seriously? Illegal. Unsafe. I want to live. Every time his iPhone made a noise (text, email, whatever) he unlocked, looked, and addressed it. 4. He drove like we were very badly losing an F1 race while driving in a Suburban. Routine 3-lane shifts, tailgating, playing chicken with busses. Topped out at 87mph. Seriously? What the hell is the rush? SLOW DOWN. 5. See number 4, add number 3. Even more emergency braking because of this. Exponential amounts of stress. 6. Did I mention he was sick? Yup. 7. My quote from Hoboken to JFK was $88. Not $104. 8. $8 charge to use my credit card?!? What now? Why was that not in the quote when I explicitly said I was charging this? 9. We got there. I was livid. I argued the $104. I finally said whatever - and then he said "that doesn't include tip." OH? I threw a few bucks down in cash and left without saying anything. 10. Went thorough security, livid. Called the company, they were nice. Took a very detailed complaint and said the manager would call me back, he wasn't in yet. I'm out of the country right now (vacation in the DR) but I hope, for their sake, I have a voicemail and direct contact information for the manager on my phone right now. 11. They must have then called the driver to tell him I lodged a complaint --- because then he called me. On my cell. From his cell. To yell at me. And say he was not texting. To say he drove fine. To say I was rude. To say he left us alone the whole ride. Let me repeat - the driver called me. To bitch. At me. Don't call me - that's your manager's job. This is the definition of unprofessional. This is a service business. Your job is very literally to drive me to a place. Safely. Not like we are racing. Don't play with the traffic. Quit swerving around. I paid for a relaxing ride to JFK, not a race in a death trap. 12. I called the company back again and told them the driver called me. I want a full refund. This was a nightmare. Judging by the generally positive reviews, I'm sure there are better drivers. But at the moment - under no circumstances do I recommend this place. Maybe we'll talk when I get a full refund and a coupon for a large % off my next trip, should I ever choose to try them again. Update: the manager texted me and is aware of what happened. We will talk when I am back - and we'll see what happens. Update 2: Got charged for 60% of the total trip and I have a free ride to EWR if I want it....nah.

Worst service ever !! I called 6:18am for a pick up he said 20 minutes. .. 25 minutes later still…read moreno car. I call back he says he should be here around 6:45. .. 6:45 rolls around still no car. The driver then calls and says he's 10 minutes away. Okay no problem. 15 minutes later still no car. I call back he still says he's 10 minutes away. At this point I'm super late for work. I call the dispatcher back. When I said hello he tried to act like he didn't know the car didn't come yet. He says another 5 minutes. 20 minutes turned into an hour and a half !!!! I then asked for a discount and he tried to give me a measly $5 off. Terrible & liars.

One of the more decent taxi companies in the area. They don't gouge you like some of the others…read more Getting rides from my hotel to the Secaucus junction train station was becoming a regular routine so this was one of the few cab companies that was dependable.

These guys were amazing! We arranged a ride to & from MetLife Stadium for the Taylor Swift concert…read more Our first driver actually showed up a few minutes early to pick us up which was great. He was friendly & courteous. Leaving the concert was difficult as it was dark & pouring rain but our driver called my cell phone & we made a plan where to meet up. The Metlife parking lot is huge & very confusing the way the lots are numbered however our driver was patient & kept me on the phone until we finally found each other. I highly recommend this company for prompt, friendly& reliable transportation service.

Billy went above and beyond to provide gracious, timely, kind service…read more This is the best transportation company I have ever worked with both personally and professionally. I'm so grateful they are in the area! Miki Raver, Director Camp Isabella Freedman, Falls Village, CT.

Everything was perfect. Good driving and very prompt. We traveled between Wassaic Station and…read moreSharon. CT.

A cabbie from Orange and White Taxi helped me out tremendously on Thursday, April 30. I did not…read moreget his name, but he went above and beyond what most people will do for another person. I wish I knew who he was. The incident happened in Plainview on Woodbury Road.

No longer provides schedule-in-advance service to LIRR station. Call in the morning and we'll see…read morewhat we can do