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    Granitec Marble & Granite

    3.0 (1 review)
    Open 9:00 am - 5:00 pm

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    9 years ago

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    Design Center West - Master Bathroom

    Design Center West

    (15 reviews)

    $$

    Update 11/8/20: see comments on my personal Facebook page…read more(Maureen Holmes) for comments on Robin Boyce after posting my review there. Unfortunately I am not the only one who has endured a bad experience with her. MH I warn anyone who will listen away from this unethical business and owner Robin Boyce. I had the misfortune to be her client and endure her careless, unprofessional, dishonest and ultimately abusive and vulgar treatment. My "custom kitchen" arrived without the custom elements and with a grossly oversized refrigerator. The kitchen designer blames someone else for a major kitchen error and refuses to fix it! (See photos) I had the exact same experience with the shutters and the custom stair-runner I ordered from her. They were both delivered with errors and missing parts, and Design West has done NOTHING to correct its errors. This is the worst experience I've ever had with another human being, period. I never received an apology on any mistake I swear to God. That's when I realized too late I had hired the wrong person. Robin Boyce/Design Center West scammed me by promising professional results and delivering dirt. Robin Boyce then turned verbally abusive when confronted with her easily disproved lies. (I have all documentation to prove my charges.) This last point deserves special mention. When I expressed my dismay at the errors, delays and lack of accountability, her demeanor shifted immediately from friendly to combative and borderline violent. It was a shock to learn the owner wasn't just a sleaze but mentally unhinged too. When I confronted her in her store after she ignored my contractor's emails and texts, she began screaming profanities at me while hurling insults about my appearance and character, which I presumed was an intimidation tactic. That felt sickening, but it worsened when she came at me with her arm pulled back as if to throw a punch, but thankfully she stopped herself before landing her fist in my face. I feel certain the only thing that stopped her was a possible assault charge. I would feel sorry for Ms Boyce if she wasn't a thief, and if her emotional instability didn't manifest in such an ugly manner. But no mental state excuses her dishonesty, mentally healthy or not. Not a word of this review is hyperbole. I lost thousands of dollars and was blindsided by a venomous verbal assault because I had the temerity to call out Robin Boyce on her mendacity and fraud. I could provide a colorful litany of her actions, but suffice it to say that it involved a lot of obscene finger, hip and hand gestures. Incidentally, her staff just sat there like dummies the entire time and let it all happen. Apparently they don't have an issue working for such a repulsive woman. Prior to my dealings with her, Robin was verbally abusive to my contractor on multiple occasions as well when he asked her about delayed deliverables. Following is an example of one the few correspondences between him and Robin that isn't littered with her F-bombs: "Shut up. Stop talking. Don't tell me what to do. Its not Maureen... its you. I'm surprised guys take your mouth, and the way you talk down to others; I suspect you've been punched a few times." This is the first---and I hope last--bad review I ever had to write. Let this brutally honest review serve as a public service announcement to warn others away from this troublemaker. Do not hire Design Center West. You will pay a premium for sloppy, mediocre results, and the owner will curse you when you express your dissatisfaction. This has been a yearlong nightmare that only ended after I hired someone else to fix all of her mistakes. Caveat emptor!

    Robin helped me from start to finish with my new house build. She has done everything from the…read morekitchen (appliances, cabinets) to the tile for all bathrooms, to the stone veneer for the patio. Even during the pandemic she has been on top of things and instructing me to get things ordered prior to shipment delays. She and her team have been responsible, proactive, and truly professional. They are communicating with my contractor and his team and his cabinet installer told me it was such a pleasure working with them he would like to do more jobs with them. Any mistakes (Fedex dropped a vanity and it cracked) were handled quickly and replaced at no cost to me. Her attention to detail is incredible. Additionally, she was very focused on saving me money and making sure I was not buying things I did not need. It has been a true pleasure working with Robin and her team again. I cannot say enough good things about them!

    Home Outlet

    Home Outlet

    (2 reviews)

    $$

    If you're looking for affordable cabinetry and countertops, look no further. I loved my experience…read moreusing Home Outlet. From start to finish, it was a seamless process and the staff were all very knowledgeable. I appreciate my friend telling me about his experience here and I look forward to sharing my experience here with others

    For certain items this place is great - pre hung interior and exterior / steel entry doors,…read moreflooring tile, countertops made from laminate or granite and of course a wide range of cabinetry (they offer preassembled or ready to assemble cabinets - you can even pay them to put them together if you do not have the time / skills / tools)...a lot of handymen I know swear by the kitchen faucet assemblies for upgraded looks without the big box stores price tags! The above items all seem to be on the up and up at reasonable pricing. Some of the items they sell - bathroom faucet sets are double the price of the big stores. They have toilet and sink repair items but not everything you might need depending on the job and again - the prices aren't exactly a bargain. They sell shower assemblies that I would think may be fine in an all adult household - but I can not picture them standing up to the typical wear and tear of little kids or teenagers. The staff was busy but still friendly on the three occasions I've been in recently - even when i needed to return an item - so that was good. Shop around, do your homework - but keep this place in mind for kitchen remodels on a budget! April 2018 Update - adding a star! I have now purchased ready to assemble cabinet assemblies for myself and for my employers office renovation. I have found Matt and Adam to be super helpful and well versed in the cabinet lines they carry. The cabinets were easy for a two man team to assemble very quickly and the cabinets themselves are all very nicely made / good quality. I would definitely recommend purchasing cabinets and accessories through this store anyday.

    Bob’s Discount Furniture and Mattress Store

    Bob’s Discount Furniture and Mattress Store

    (141 reviews)

    $$

    I ordered a split king bed online and paid for their "white glove" delivery with set up. I selected…read moremy delivery date and time and received a confirmation in my email that my order had been processed and my delivery was scheduled. The morning of my delivery window came and went, so I called their customer service line to find out what was going on. The customer service rep told me that I owed an additional $42 and that my order was "on hold" until payment was processed. When I asked how this could have happened, because I ordered it online and they were the ones who calculated the total, so the issue was with their system, I was told "yeah, online ordering can be glitchy" I then asked the customer service rep why no one notified me that my order was on hold, especially since they had charged my credit card and sent me an email confirmation that was order was set and I was told that no one monitors that system so there would be no way to notify me unless I called in. What a stupid process and dumb answer to receive. I then had to call back and speak with someone from sales to pay the additional amount and they were able to schedule my pickup for the following Tuesday (they don't deliver on Sunday or Monday for some reason) I then went to read the online reviews and became so concerned because so many people have had problems with this company and everyone had a story of a delivery gone wrong or some other issue. Luckily, I received the bed, with all the parts, and the delivery folks set it up quickly and got on their way. I don't imagine that I'll ever shop here again, the whole experience was frustrating and it's evident that they don't care about their customers.

    Went to look at couches to get an idea and I ended up buying! Sales associates were great, gave you…read moreplenty of space to look around but were close by when you had a question. Got a large sectional for a good price, fast delivery. I was impressed! They also have cute koi fish pond that kept my daughter entertained while I shopped

    Granitec Marble & Granite - kitchenandbath - Updated May 2026

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