Made the mistake of visiting this place on Friday I have to have a substantial work done on my…read moremouth. I'm in a ton of pain. I explained this to them before we even sat down. Ibuprofen doesn't work. Tylenol doesn't work. I have to have ALOT of work done. I told them I'm in a ton of pain and they said they would prescribe Tylenol and amoxicillin left. There went to the pharmacy around the corner. Got my prescription took it right away two hours later my mouth is killing me. We all know we can't take that much. Tylenol in one day so then I call 15 minutes before they close. I ask if they can email something over like a discharge paperwork stating what I need done so I can go to the ER and maybe they can help me there. They send me over the financials of what I need done. ER didn't know what that meant so I call back tell them I needed a discharge chart or something written on what I need done so they can see how much work needs to be done and how much pain I'm in so maybe they can prescribe me something stronger after arguing with condescending Ethan! They're very standoffish there. I spoke with the manager Priscilla 10 minutes ago same thing very standoffish they were never in the wrong. I told them why did the front desk lie and tell me they were going to send me a email with what I needed done so I could go back to the ER she just said "idk" "I wasn't here Friday" she was rude and condescending as well. I'm tired of going to doctors dentist. Anything that has to do with the medical field because everyone's rude nowadays you guys are supposed to help us not be rude not argue with us over the phone on who's right and who's wrong that's how it's supposed to go, but I have an appointment at a different dentist at 2 PM today which I'm gladly going over there. I will never refer anybody to this place ever especially with how I was treated over the phone Friday and how I just spoke to the manager 10 minutes ago

The work that the dentist did was well done the helper who called me back couldn't pronounce My…read morename right and didn't bother to ask anyone for help with the pronunciation she just said oh well it happens that to me is very disrespectful as a paying customer and her flippant attitude was really unprofessional.

Office Mgr was like a used car salesmen! Rip off. Canceled…read moremy lower partial as they made the 1st one wrong material. Waiting for insurance approval 7 weeks, called insurance Co they said was simple fix but they didn't fix their problem. It was for an extraction which my insurance Co said it was covered! It was incompetent no matter. Canceled all apps, would NEVER recommend or go there myself. Really bad experience. This was the Prescott office.

I have had my teeth cleaned at Horizon Dental. Kayla Kaufman and Beatrice were so helpful and…read morenice. they are an asset to the company.

Dr Willis is wonderful. He's been our family dentist for almost 20 years. He's done everything from…read morecrowns to fillings to extractions, to routine dental care for us. We are very satisfied. We trust Dr Willis!

I had a veneer pop off last night. I went by the office today. The gal at the front counter checked…read morewith Dr Tori and said come back at 1:30. Easy peasy. Thank you Dr Tori and Leigh the Assistant. Thank the front office staff for being so nice. Scott Weldy

I've been going to Prescott Smile Care sine I 1st moved here in 2016. It father and daughter owned…read moreand you get such personal care. All of their employees are super nice and friendly. Highly recommended

I called their office and specifically asked if they were going to be willing to extract a tooth…read morewithout trying to sell me something else or deny me the care that I am requesting. The lady I talked to even put me on hold and supposedly talk to someone and said sure we can extract the tooth if you need it extracted. I told her I didn't want to waste my time or my money to go there if they will not extract that tooth. She said no problem. I got there, they examined my broken tooth that is causing pain and is even a little bit loose. The dentist refused to extract the tooth and told me it was unethical. It's really kind of sad because the dental industry has been using toxic products for years but then have the nerve to talk about ethics.

I have been a patient of Dr. Costes for several years at his Prescott Valley location. He is an…read moreexcellent, caring, and gentle dentist. He always listens to my concerns and addresses them at my appointments. My husband is also a patient of his, and has nothing but good things to say about Dr. Costes. We would definitely recommend Dr. Costes.

Dr. Magnum & his entire team are wonderful... A great dental office all around…read more The quality of care is outstanding & everyone are very kind and pleasant.

My first time with this facility. Had deep cleaning and a tooth extraction. Very nice staff and Dr…read more The procedures done were painless. I would recommend this facility.

Needing a tooth implant, I started looking for a reliable, affordable dentist in the Prescott area…read more Fortunately, I stumble upon Prescott Denture and Implants. From the initial call, to an in office consultation, to the extraction and surgery, through the fitting of the implant, this office, the entire staff and Dr. Nelson were superb. The ladies in the front end as well as the dental assistances were friendly and compassionate. Dr. Nelson has a gentle and knowledgable demeanor. His work was impeccable, his equipment state of the art and the office extremely clean. From the first visit through the final placement of the implant, the highest level of professionalism. Thank You!

Warning..... All the great reviews you read about are all from the previous owner Dr. Nelson…read more Taylor Anderson is the new owner and practicing dentist there now. Warning , beware. When I state practicing dentist I mean that literally. Jon there so call sales guy will take you to the cleaners if you believe what he's telling you. Nothing but lies. I was unfortunate. I believed in him and his staff. They took 4700.00 for what was supposed to be the start of the implant procedure ( the tooth removal) that's as far as it went. He took 4 hr for a simple remodel. Then to say he had to take more bone then we wanted too(. All for a simple extraction). And followed up with " there a good chance the implant won't work". After two unsuccessful bone grafts alot of pain he referred me to elsewhere. Remember the 4700.00 they took from me in the beginning. Well, it's been two months and I'm still trying to get my refund. Warning... Beware... Warning.

Great place. Lovely staff. Very competent dentist Hygienist has a fun personality. We travel 25…read moreminutes to get there. It is well worth it

Excellent care, would not go anywhere else. Family business which I support and recommend.read more

We found Dr. Seth through an odd set of circumstances. We are new to the area, and about 2 months…read moreago now, my husband started experiencing a horrible toothache, of course on a Saturday and before we had selected a dentist. We waited until Monday and then started to call dentists' offices close to our home. WELL - they were all closed for "spring break" - wow! I had earlier seen good reviews on here for Dr. Seth, so even though his office is 30 minutes drive from home, in desperation I called to see if they could work my husband in? They surely could! And they were so nice on the phone, explaining that they were NOT providers for our insurance but would bill on our behalf. Turned out that my husband had to lose that tooth, it was cracked and had a very old crown on it and was badly infected. I was so impressed with the professionial treatment that I set up my own appointment for an exam. I found Dr. Seth very patient, willing to explain anything I had questions about, good sense of humor too! Sadly because they are not providers for our insurance, and because our dental coverage is for preventive only, it is all coming out of pocket but we're so pleased with the work and the friendliness and professionalism of the entire office that we are willing to pay for our treatment there. Sometimes you DO get what you pay for!

THIS IS A ZERO STAR REVIEW!…read more I've seen and heard some very unusual things in the 18 countries that I've stepped foot in. My previous dentist was absolutely shocked when I told him that the building next door being the business that I'm writing this zero star review for, who he'd sent my files to, firstly two different staff members said they had no recollection whatsoever of my files being sent to them. The final nail in the coffin was when Kelly who left a message on my voicemail and later Pam a couple of weeks ago turned around and said yes it will be """"""$50""""" to have your records printed up. So suddenly they've now found my records and might I add I paid for my own x-rays to begin with. $50 for what a few pieces of paper to be printed up? Greed will be the downfall of humankind! I wouldn't recommend this dentist to anybody.

Great Dental assistants and an awesome Dentist. Great care and the latest technology. Affordable…read moredental care.

Dr. Lambertus is friendly and made me feel like she was taking extra time to explain my dental…read moreissues in terms easily understood. Her professionalism and ability to connect one-on-one made me feel like she was speaking with me as an equal. This was not a doctor speaking to a lesser person. Dr. Lambertus obviously sets the tone for her staff, all of whom shared her friendly professional demeanor. All questions were taken seriously and when a staff person did not know an answer they were unafraid to say so, but promptly found authoritative answers. Frontier Village Dental Care has brought to our community a level of quality professionalism that is difficult to match. My words alone cannot do this dental clinic justice. The only way to understand my positive experience is to discover for yourself. Sincerely Kimberly Schroeder