Excellent dental care and staff who are knowledgeable and have high standards of hygiene.read more

THIS IS A ZERO STAR REVIEW!…read more I've seen and heard some very unusual things in the 18 countries that I've stepped foot in. My previous dentist was absolutely shocked when I told him that the building next door being the business that I'm writing this zero star review for, who he'd sent my files to, firstly two different staff members said they had no recollection whatsoever of my files being sent to them. The final nail in the coffin was when Kelly who left a message on my voicemail and later Pam a couple of weeks ago turned around and said yes it will be """"""$50""""" to have your records printed up. So suddenly they've now found my records and might I add I paid for my own x-rays to begin with. $50 for what a few pieces of paper to be printed up? Greed will be the downfall of humankind! I wouldn't recommend this dentist to anybody.

this place is absolutely awesome, the stuff are all very friendly and the office is super clean and…read morecozy, I'm so happy I chose this place!!!!!

Visited the office for the first time a few weeks ago and didn't know what to expect. Staff here…read moreare very welcoming and friendly and make you feel right at home. They do a thorough and complete assessment of your teeth and explain everything to you in a clear and precise manner that's easily understood. They work out an action plan on how to treat any conditions or resolve any issues with your teeth. A detailed explanation is provided for each patient with or without insurance what your insurance will pay and what the patient may have to pay out-of-pocket expenses. I appreciate that explanation so there are no surprises as to what out-of-pocket expenses need to be paid. This is the place for all your dental needs!

I was extremely pleased with my spontaneous visit to Prickly Pear today. The office fit me in with…read moreonly hours in advance of learning my need. My veneer came off and my regular dentist was traveling so PP fit me in as an emergency. The entre staff was friendly, professional, and made me feel so welcome. And Dr. McKenney could not have been more skilled and proficient and thorough. I am so grateful for the excellent service!!

If you are looking for used car sale lot vibes, this is the office for you. Friendly upfront to…read moresecure the sale, check. Hidden charges, check. Up-charges and additional work without explanation of what it is or why it is needed or whether your insurance will cover it, check. Given total price at time of service, then eight months later receive additional bills for over $600, check. Rude and demeaning attitude when any issues occur with work or with questions about additional billing, check.

The dentist is never anyone's favorite place to go. I had a toothache and called as a new patient…read more They gave me an appointment and had me fill out the paperwork online. From the time I got there to the time I left the staff was nothing but professional, courteous, knowledgeable, and kind. Dr. Woellhaf explained everything made sure I was comfortable there is a TV in front of you that has birds chirping and it relaxes you. I can't say enough good things about this office. If you need dental care check out Horizon Dental.

I agree with all the negative reviews of this Dental Office. Nafys Samandari is really a lousy…read moreDentist who doesn't seem to know what his snotty office girls who do the billing are doing. I paid $1500 for a partial that did not work or fit my mouth. The partial broke one of my "anchor teeth" so when I went back to have it fixed I was told by the billing girls that I would have to pay another $6000 to get the first partial fixed that I had already paid for. And I don't understand why this Office doesn't want to answer any of these complaints which they could easily do on this platform!

I had a great experience here for my cleaning. One thing that really stood out was how comfortable…read morethe X-rays were. I have tori in my jaw, so X-ray holders/films are usually pretty painful for me, but they took the assistant, Alex, took the time to position everything carefully and it was much easier than my usual experience. My hygienist, A-Aron, was thorough and found a few areas than need extra attention. I really appreciated how he explained what I can do at home in a respectful, helpful way-no pressure or judgey, just clear guidance. I left feeling well cared for and informed. The checkout process was painless. I highly recommend!

I has an excellent experience at Pro Solutions dental practice. From the moment I walked in the…read moredoor I was greeted by warm and professional staff. The office is state-of-the-art and I received exceptional care. I lost a crown and they were able to work me in the same day, which I deeply appreciated. Dr. Campbell is extremely knowledgeable and provided excellent education to help with a medical condition that directly impacts my dental health. His warm and reassuring manner quickly alleviated any anxiety I had. Although he was very busy that day, he went above and beyond to resolve my dental issue. Every staff member was professional and welcoming. So grateful that I found such an incredible dental practice. Thank you Pro Solutions for making my day!!!

UPDATE: this was YEARS ago. We've been to them dozens of times since & had dozens of procedures…read moreincluding wisdom teeth extraction for my 3 girls. The dentist who performed our procedures below hasn't been with this group for years. It's unfair to judge them on the below when they've gone above & beyond to correct the issues. We've been more than happy & cared for. They've gone above & beyond. I absolutely recommend them now. Both my daughter & I went there for some work. My daughter had extensive work, root canal included. After she was done she was understandably sore...the next day upon inspection I noticed a large hole in the roof of her mouth. I called & they said that it was normal. She did heal though with no issues. A couple weeks later I went in for a couple of fillings...the first that I've had in my life as I've always had very healthy teeth. All the fillings were on the same side. The next day I had a very large bruise on the same side as the work was done. After a week the bruise was still there...I called & went in to see them & was told that they couldn't see any punctures or anything wrong & apologized. I carried this bruise around for, literally, months covering it up with make-up. Even today you can still see a slight discoloration if the sun hits it right. There is no reason I would have a bruise this large due to simple fillings. Unfortunately this is the only place in town that our insurance will cover but I'm concerned about going back. The staff was great though & helpful but it doesn't seem to me that this much damage should be going on for procedures that happen all the time. I have a high profile job which & the questions & stares were very uncomfortable for some time.

We normally go to Mexico for major dental work, because we're so close to Los Algodones and have…read morehad good experiences there, especially given the cost difference. However, I tried Prescott Modern Dentistry for a routine cleaning and minor cosmetic stuff and had a great experience. I'd go back. Dr. Trilles in particular is extremely kind and helpful. Everyone was nice and professional.

I cannot say enough good things about this dental office. I drive from the Phoenix area to Prescott…read morebecause they are that good. From the moment you walk in, you are treated with genuine kindness and care. The manager and the entire staff are incredibly friendly, professional, and informative-they take the time to explain everything clearly and make sure you feel comfortable and confident at every step. My dentist, Dr. Glass is truly exceptional. Every treatment has been pain-free, and I deeply appreciate how attentive and compassionate he is. Throughout the entire procedure, they consistently check to see how I'm feeling, or am I okay. That makes a huge difference and shows how much they truly care about their patient's comfort. I had some questions regarding my insurance, etc... and the office manager, Andrea took the time to sit with me and explain in detail my treatment plan. She was patient with me, and knowledgable about my insurance and care. She went above and beyond. If you're looking for a dental team that is knowledgeable, caring, and genuinely puts patients first, I highly recommend this practice. the

Hmmm. Almost perfect 5 star reviews on the big G. And here - reality…read more I have a fairly recently created mouth guard. However, due to an implant and crown, the mouth guard no longer fit correctly. "Dr." White took a look and said he could adjust it to fit so we schedulled. And today he tried for 5 minutes, drilled out a few areas, but couldn't make it work. He suggested the best solution would be a new mouth guard. I'm thinking, okay makes sense and was ready to schedule for the new mouth guard. Then... the question at the dental office became "do we just charge him for the office visit or do we add the charge of a mouth guard adjustment?" Yes, the literally considerred whether to charge me for the failed mouth guard adjustment. In the end, they decided to only charge me for an office visit. That didn't happen BTW. Reality came into play brought about by me. But the absolute nerve of even thinking they'd charge me for their failure???

Made the mistake of visiting this place on Friday I have to have a substantial work done on my…read moremouth. I'm in a ton of pain. I explained this to them before we even sat down. Ibuprofen doesn't work. Tylenol doesn't work. I have to have ALOT of work done. I told them I'm in a ton of pain and they said they would prescribe Tylenol and amoxicillin left. There went to the pharmacy around the corner. Got my prescription took it right away two hours later my mouth is killing me. We all know we can't take that much. Tylenol in one day so then I call 15 minutes before they close. I ask if they can email something over like a discharge paperwork stating what I need done so I can go to the ER and maybe they can help me there. They send me over the financials of what I need done. ER didn't know what that meant so I call back tell them I needed a discharge chart or something written on what I need done so they can see how much work needs to be done and how much pain I'm in so maybe they can prescribe me something stronger after arguing with condescending Ethan! They're very standoffish there. I spoke with the manager Priscilla 10 minutes ago same thing very standoffish they were never in the wrong. I told them why did the front desk lie and tell me they were going to send me a email with what I needed done so I could go back to the ER she just said "idk" "I wasn't here Friday" she was rude and condescending as well. I'm tired of going to doctors dentist. Anything that has to do with the medical field because everyone's rude nowadays you guys are supposed to help us not be rude not argue with us over the phone on who's right and who's wrong that's how it's supposed to go, but I have an appointment at a different dentist at 2 PM today which I'm gladly going over there. I will never refer anybody to this place ever especially with how I was treated over the phone Friday and how I just spoke to the manager 10 minutes ago

The work that the dentist did was well done the helper who called me back couldn't pronounce My…read morename right and didn't bother to ask anyone for help with the pronunciation she just said oh well it happens that to me is very disrespectful as a paying customer and her flippant attitude was really unprofessional.