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    Granite Peaks Gastroenterology

    2.4 (45 reviews)
    Closed Closed
    Updated 2 months ago

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    Ask the Community - Granite Peaks Gastroenterology

    Review Highlights - Granite Peaks Gastroenterology

    Heiner talked to me before the procedure and explained what was going to be done and the possible outcomes.

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    Intermountain Healthcare - Alta View Clinic

    Intermountain Healthcare - Alta View Clinic

    2.4(8 reviews)
    0.9 mi

    Intermountain has gone above and beyond to try to make it impossible for patients to speak to a…read morehuman being. I have been trying to pay a bill for almost a month. Their websites don't work they pixelate, they say my phone number is not valid, after all I've had the phone number for years why would it be valid?. You call and leave messages and no one returns your call and that is only if you can reach a person or a phone to leave a message. When you do call the billing office they start up by saying you have to wait 15 minutes several minutes later the wait time is 17 minutes a few minutes after that the wait time is 20 minutes the longer you wait the more your wait time increases. You see the only people whose time is important is theirs. They could care less about their patients. The actual doctors are great. But you can't reach them when you need them they make it impossible for you to talk to a human.

    My doc at Alta View FC left to another state and I had to find a new doc. She was amazing and sad…read moreshe left. In between doc they were able to accommodate a my prescription. Then the new doc left. I had to find a doc accepting new patients. They couldn't schedule me to see a doc for 7 months. But they told me they would still fill my rx until I had my appointment. No problem. Then they came out with a new policy that I have to be an established patient and they could not fill my rx for 7 months. Now, I have to go explain myself and why I need my rx to Instacare or Connect Care. Horrible service IHC and Alta View! Given the rate they go through physicians and their stupid policies. They are horribly mis-managed. On to finding a new doc and place that gives a sh!t about their patients. Obviously they don't.

    Utah Gastroenterology - Old Mill Office

    Utah Gastroenterology - Old Mill Office

    1.8(38 reviews)
    5.2 mi

    Please do not go to the Draper office. After 10 years of discomfort, I finally saw a specialist. I…read morewas less than impressed with my provider (told me the same info as every general practitioner did), but he gave me a sample of a new medication. The medication was AMAZING! When I called for a prescription, it took a week to get a call back (I called and texted multiple times). Someone named Paul called me back and filled the prescription. When I went to the pharmacy, the prescription was $500 out-of-pocket. I called the office back to see if there was a generic form of the medication that I could try instead. It took another few days for Paul to call me back. When he did, he tried to give me a prescription for a totally wrong medication. He said he had me mixed up with another patient. I verified all my info with him...and then he tried to give me my colonoscopy results. I NEVER HAD A COLONOSCOPY. He was giving me someone else's medical records. I feel like that's against the law. Then the icing on the cake was I asked to speak with a manager and/or the doctor just so I could get the prescription that I needed. No one ever came on the line. I waited 30+ minutes and then hung up. What do I do now? I guess go back to my regular doctor?

    Dr. Frech has been my doctor for many years. I've had three or four colonoscopies and even more…read moreendoscopy's with him. He even had to give me Botox injections in my esophagus. Had to get rid of the wrinkles on my esophagus. Just kidding, my esophagus keeps having spasms which is so incredibly painful. Abby has seen me several times, as well. I think she gets a bad rep. Her personality is just not one that's super happy go-lucky cheerful woman. But she is a very competent provider and has always been kind to me. I would recommend this place, they know what they're doing and that's what matters!!

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    Utah Gastroenterology - Old Mill Office

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    Granite Peaks Gastroenterology - gastroenterologist - Updated May 2026

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