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    Granite Outlet

    3.0 (50 reviews)

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    Broken granite
    Helen D.

    They were trying to force my 84 year old friend to return a slab of granite back to the store from Elk Grove. They made a huge error, loading the wrong slab on his truck. Lots of labor paid out with loading and unloading. Johnatan was very difficult to deal with at the Sacraments store. While trying to load it to return, 84 yr old and one other dropped the slab and broke it.

    Daisy T.

    Looking to update our entire kitchen and this place was referral over to me by a family member. Upon arrival, we've immediately looked at options available. We were approached by a sweet lady named Mui. Asked if we had any questions, she seemed knowledgeable. We've found a granite that we liked, asked if we could get a quote, she happily assisted us. We had our 2 year old son with us, they even offer him a treat for patiently waiting for us while we did the quote, that was nice gesture! The price was expected, we knew what we wanted and how we wanted the granite laid out. They told us demo and install would take a day, that was a big major concern of ours. We didn't want to be without a kitchen for a few days. Now that we got our quote, we will wait a few more months before contacting them back to complete the transaction. I will post an updated review once the job has been completed. Stay tuned...

    Bathroom
    martha a.

    We picked out a granite but there were no island slabs for that granite however the staff helped us by pointing out a similar style and color (not exact) to what sizes we needed. I am very happy they had a variety of choices and made it easy for us to get our selection and it is installed already by our contractor.

    final product

    The outlet venue is basically a large open warehouse with a ton of options for granite, quartz etc. Its a more DIY type place that you need to know measurements etc or they will be unable to help you. We chose our counter surface and paid for the installation in home for our dual sink vanity. They wanted $150 to tear out the old vanity and prep for the new one, which was a rip off. I was able to do it myself within 30 mins. When the installer arrived I showed him where the vanity was. It was upstairs in master bedroom. He immediately asked for another $150 for installation since the bath was upstairs. I asked why, and he said because the slab may crack and because they have to climb 15 steps. I looked at him and said "don't you do this for a living? why would the slab crack?" I quickly realized that this part of their scam to collect a few extra dollars on their install fees. Keep in mind that the slab that I purchased along with 2 backsplash pieces came out to about $400 after tax, the INITIAL installation quote (with me doing the demo and prep) was $510, and now the installer asks for $150 more just to carry it upstairs! I didn't want to put up with his BS after the initial confrontation so I agreed so they could just get to work. $660 for install, SMH. It took them about 2 hours of cutting and prepping the slab in the driveway and 1 trip up the stairs (worth $150) to install the counter. Another 3 mins or so of sealing the silicon and they were done. They did scuff up some of my walls during install, which they just said "sorry" and recommended I touch up. See below for the installation pics, which were overall a good job. But I don't like when people try to nickel and dime for more $$$ after an initial bid is provided.

    They installed our new sinks and granite countertops.
    Laurie P.

    We are very happy with granite outlet. They did a great job installing our new bathroom sinks and countertops. We are going to hire them to replace our counters in the kitchen. They cut the granite right in your front yard. They did a great job. We did the demolition and sink removal ourselves. Not easy would not try that ever again. Very pleased with granite outlet!

    Still have other work to do, but granite is in and perfect.
    Steven B.

    Outstanding! Start to finish. First off, total price with install was $1,500 less than other quotes we received, and we got a lot of quotes. Based on this price difference, i was worried the quality would be lacking. Definitely not. Service at the warehouse was great. Workers were very patient while we asked them to move multiple pieces to match them. Installers showed up exactly at 10am, as promised. They originally thought it would take two days, including demo, finished in one day. They didn't try to add anything else onto the price like i had heard many other installers will do. Separated the construction area from rest of house so no dust went anywhere else. Cleaned so well afterward that it was almost cleaner than before they came! I just can't say enough great things about our experience.

    Ok... I shopped around for Granite for a while. We looked at different places/slabs/fabricators etc. All over the place... a client recently told me to try granite outlet. So let me say this- IF you walk in this place with no measurements and no plan then you're going to have a bad experience. They don't come help you. They don't have much of a showroom. What they do have is a WHOLE lot of granite. They don't have slabs. It's all prefabricated. If you need a certain size in a color that you want and they don't have it in stock then you're out of luck. You'll need to select something else. We had a little bit of a fuss finding the color we wanted and they actually sent us down to this location from the Rancho Cordova location. I work in construction Consulting so I had all of my counters and measurement drawn up in CAD. They took the sheet from me and went to work. I have a LOT of counter space. Big kitchen. Built in desk in the kitchen. Laundry room. 2 bathrooms with double vanities. One bathroom with a single vanity. My master bath has a 10' counter. So they have you walk around the yard and actually select the slabs you want and they tag them for you. The price of the granite and install was literally half the price of pretty much everywhere else. Literally half. Took a month before they could install. The installers as do not speak great English but let me tell you THEY WORK THEIR ASSES OFF. They cut everything on your driveway. It's a mess but it's fabricated on-site. They were all very courteous and definitely know what they're doing. They were at my house until 9 pm working 2 nights in a row. They communicated all my options with me. They gave me a little discount for paying in all cash. We bought our sinks from them as well and they gave me 30% off the kitchen sink. In summary- if you know what you're doing and you go in prepared you will have a great experience with these folks. Customer service isn't bad - but it's no proactive. They were cool with me. If you're looking for someone to come to your house and measure and hold your hand then this is not the place for you. If you're like me and you can handle this kind of stuff then you'll be thrilled with the results. I'm in the middle of a complete remodel at my home and I can honestly say I'm thrilled with the granite. My wife is loving it. Again- I had quotes as high as 11 or 12k. This entire house was $5400 for the material and install. Check out the photos. It's a lot of granite and install for $5400.

    Very large selection. Beautiful pieces to choose from.

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    2 years ago

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    2 years ago

    This store has good selection and staff was kind and helpful. Good place to shop for your countertops and sinks.

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    7 years ago

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    6 years ago

    Very rude no customer service just hungry for money

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    Page 1 of 2

    Ask the Community - Granite Outlet

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    Unfortunately, Larry has passed away and there is another owner and the customer service that we…read morehad come to expect seems to be something that died along with Larry. Jessica came to our house to see some of the flooring that they installed that after 3 years had cracked. She said she would get back to us and we have heard crickets. Called several times, left messages and still nothing.

    Granite Outlet - buildingsupplies - Updated May 2026

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