I am appalled at the service in this place. I am a designer, and stopped by to see an item in…read moreperson, but did not have an appointment with a sales person. I was barred from entering the show room until I told the (very rude) receptionist why I was there! When I explained what I was looking for I was told "we don't have that" and then she proceeded to turn around and deal with someone else who apparently deserved attention more. I asked another employee where the sinks were located and I was shooed away and told "over there" as she gestured to an entire side of the showroom. Every time I ran into an employee here I was not asked if I needed help, I wasn't even greeted or smiled at - instead I was given a smug "smile" if you could call it that and was asked to move out of the way. I have been to many high end design showrooms with price points much higher than Ferguson and have never been treated like this. I understand that making an appointment is the ideal way of doing business, however there needs to be a way to accommodate customers without treating them like trash. Whoever is in charge of the sales floor - I hope you read this and I hope some changes are made.

When you walk into Ferguson with its gleaming showroom and countless options for your home and…read morekitchen, it's difficult to understand the one-star and two-star reviews online. Upscale options and tremendous variety abound! But when you're not visiting just to gawk, and you're genuinely attempting to assemble components for your soon-to-be refurbished home bathrooms, you begin to see the shortcomings of Ferguson. Despite numerous employees, forget anyone helping you because you'll soon discover that all the other customers have "made a reservation." Okay, that's an easy issue to solve in the future. Without a "reservation" we were encouraged to scan QR codes for each display to determine available finishes, prices, and measurements. But not even the most modern phones could scan the world's tiniest QR codes throughout the store. The lighting is odd within the store, so significant that you cannot clearly determine whether the color or finish you're considering would look appropriate in your bathroom at home. All of their competitor's stores are sufficiently lit. As we looked for a top to our bathroom vanity, we learned Ferguson doesn't sell vanity tops. They only sell the entire vanity. We have seven-foot-long bathroom vanities in all of our bathrooms like everyone else in our neighborhood does. It's not unusual. However, Ferguson's vanities apparently max out at six feet, so this was obviously no use to us. And don't even get us started on how convoluted the Ferguson website is! We ended up designing our two remodeled bathrooms at a different store.

Renovating our home I went to Ferguson's Plumbing supplies for fixtures. I have used Ferguson in…read moreour last home and wanted to use them again. I can't say enough nice things about Ferguson's choices. I went to Great Kitchens. Brooke Puetz was very knowledgeable and seemed helpful...at first. I received a picture of a few cabinets and a proposed cost of 30,000. Prior to leaving the store, Brooke said she would send me a list and itemize the costs. The email I received was as follow: "You would be looking around $30,000 for your cabinets (kitchen, dining, and extra storage room), give or take depending on if add or take away anything. Price Includes... -Tax -Delivery -Installation -Hardware -Roll out trays -Pull out trash can Let me know if you to finalize things and work on more firm numbers and drawings!" I contacted Brooke by email and followed up with phone calls. Radio silent. My husband called Great Kitchens and didn't hear anything. Obviously Great Kitchen doesn't need customers. The renovation experience has been interesting. I will be posting about the good bad and ugly of the experiences. My recommendation: Williams Cabinets in Smyrna, owner Donnie is extremely helpful.

This is my 2nd review. I had/have an issue with the horizontal upper cabs -- they got out of line…read moreand need a minor adjustment. This started 4 mos ago, when I attempted to have them come out. Despite the owner continually telling me someone would be out, the issue remains. They are unreliable in every sense. Decent cabs but there are alot of other companies you could choose for semi- customs. Over 4 months is way beyond what anyone should wait for such a minor repair. Stay Away from this business !!

Was greeted upon entry but immediately told no sales rep could help. I explained I had called, that…read moreI would just look around as I had driven 2 hours to get there. No offer to assist, but she did say she must have been at lunch, not sure why that mattered. After that, she disappeared. We came back to the desk 3 times to get help, no one. I did see her hanging out with a designer and other team member, I'm glad the designer received assistance. I will not be back. I will not recommend to anyone. My assumption is they don't need the business. I can see how they have a good review from a designer as they were giving that individual quite a bit of attention. Had just the opposite experience at PDI, and I hadn't even called them. I only spend 16K on a bathtub there but I do plan on returning for the rest of our bathroom remodel. Victoria spend some time helping us and redeemed our afternoon in Nashville. Need help remodeling go to PDI and ask for Victoria.

I purchased a sink from Kenny & Company recently. From the time I walked into the showroom until I…read morewalked out (less than 30 minutes!!) I was greeted and assisted by Anne Jackovich. She was so friendly and helpful. She found exactly what I was looking for and walked me through the process. The showroom is great!! This was my first trip to this company and I was immediately impressed with the layout, and variety of sinks, toilets, bathtubs - just everything you need to remodel a bathroom or kitchen. I'll definitely be back! Thanks also to the fabulous folks in the warehouse who waiting on me quickly and carried the sink to my car. Very polite. This could not have been a better experience!

This place is incredible! It's a gigantic warehouse with tons of stuff for the house and yard. They…read morehave everything from doors and cabinets to lighting, rugs, and an entire row of mirrors. They have granite slabs ( hit or miss), butcher block kitchen counter slabs , wood flooring and some cool imported furniture! It def worth checking out!

SS is a pretty neat spot. Definitely lots of selection for just about any home project you have…read more Good prices. I think if you were a home flipper or something of that nature, this would be your playground to do it well, but on the cheap. Unfortunately the quality of the items just weren't up to the standard of something I would want in my house I was living in, so I didn't end up buying anything. But if you need something quick and cheap to get a home project done, I'm confident you could find something to fit the bill at this place. Everyone has different tastes, so check it out for yourself!

Hermitage Lighting Gallery is the best lighting store in town. I've had people tell me they think…read moreit is expensive, but it really depends on what you buy. They have a huge assortment of light fixtures for every price range. I've been in here before for lighting for my house and for my investment property. Most recently I was looking for 3 semi-flush light fixtures for my hallway. Daniel was the person helping me this time and he was excellent and helped me make a quick decision. I'm not one to dawdle over things. A week later and I'm still very pleased with my purchases. The best part of Hermitage Lighting Gallery is that they have almost every fixture in stock and you don't have to wait! They also have everything you can think of for your house. From light fixtures to choice furnishings to toilets and appliances. Speaking of toilets, you have got to use the restroom while there. The toilet in there is high tech, I will not ruin the surprise. Just make sure you use the restroom!

They are not interested in someone needing pricing for 4 pendant lights . We are ready to buy …read more Could it be they're only interested in us if we were buying lighting for an entire house. That is way feel after going to the store picking out what the wanted and never hearing from them again . Pitiful

Allison Marshall was extremely helpful on my visit. She had many ideas to share and her enthusiasm…read morewas contagious! I will return when my new kitchen backsplash is closer to being installed.

From the owner: Specializing in: - Tile-Contractors & Dealers…read more- Floor Materials - Flooring Contractors - Home Decor - Interior Designers & Decorators - Home Improvements - Home Repair & Maintenance

Gorgeous, one-of-a-kind salvaged works of art…read more I willingly lingered in every dark and dreamy corner making certain I didn't miss a hidden gem. I wanted to purchase 4 different magnificent chandeliers - ya gotta get a chandelier! - but my wallet advised me to remain practical. I found an absolutely stunning deco era glass towel rack that fits perfectly in our new guest bathroom. I will return here often. Even if only to marvel at the craftsmanship of skilled artisans lost to cheap materials and mass production. http://www.hulu.com/watch/10329

This is the coolest salvage store I have ever been to! The selection of fireplace mantels, doors,…read moreand church windows is impressive. They have a large selection of very special pieces, from columns and railings to light fixtures and decor. Very friendly staff.

Had the pleasure of working with Carol Artz, Designer at Triton. So helpful , patient , kind ,…read moreprofessional and filled with amazing ideas ! Stone & tile selection is superb ... they are easy to work with and you can't go wrong. Having the designer truly helps and so much selection it's almost overwhelming. I'll post photo once my kitchen is complete. Thank you , Carol

When you're looking for pretty or fancy tile, go to Triton. The staff is very helpful and…read moreknowledgable. Wannakee was very patient with me, and allowed me to take home as many samples as I wanted. I found the prices to be reasonable and the selection great. They will help you with deciding how much to order based upon square footage. Note, since the tile is ordered, if you end up with too much, you're stuck with it. The overage cannot be returned, as it can with stores that carry tile in stock. The showroom is beautiful with good ideas to think about. They also have kitchen / bathroom faucets, sinks, granite, marble, and other home renovation products.

What can I say about Southern Stone. First class all the way…read more After a dreadful experience with MC Gr&^%$te, Southern Stone not only bailed me out in the remodel of my kitchen, they did it with complete professionalism and frankly, the Quartz they installed looks much cleaner than the stone installed by that other company. In remodeling our kitchen, we had existing countertops to replace and we added a custom island being built separately. After dealing with the headache of the other countertop company (you can see my review of MC Gr&^%$te) who installed, botched, then reinstalled countertops, thus pushing all other sub-contractors work out nearly 3 weeks, in a pinch I contacted Southern Stone to bid on the remaining island countertop. Amanda walked me through the options for the quartz and was able to secure a measuring within 48 hrs. They showed up on a busy Friday afternoon at the company building the island to professionally measure. It was great! Laser measurements, asked the right questions and guess what...when they came to install...it fit like a glove over a very expensive custom island. The install team was great, they worked with me to get the stone in just the right place and did a great job of cleaning up after themselves so I didn't have to crawl under sinks with a shop vac to suck up particles left behind. AND...they did all of this in one week! These folks are great to work with, easy to communicate with, cover all the details and have awesome quartz and probably awesome granite as well! I highly recommend them if you're looking to upgrade your countertops, flooring, walls. Wish I'd have shopped them initially in my search for kitchen countertops. Would have saved me time and headaches.

Cannot recommend at all. Does not stand behind the quality of their product and does not want to…read morework to compromise on a solution. They send a tech out and the tech initially thinks the slab is dirty and attempts to clean with Simple Green then Magic eraser. They then say they have a problem with a clear finish on particular products but do not communicate this prior to purchase or install. They knowingly have a subpar product and are not forthcoming about it. We would have readily paid more for a better product had they told us the finish was what it turned out to be.

If you're looking to elevate any space, shop for h to r perfect gift, baby outfits/toys/books and…read moresome really cool apparel? This is your shop. This store was an absolute dream to shop in. They have everything! I will say they have a ton of great gift ideas for that person that is really difficult to buy for. Amazing shop to definitely check out if you're in the area.

Such a cute shop to browse for unique gifts. They have a wide variety of items, from baby gifts and…read moreapparel to kitchenware, home décor, and books. I didn't have enough time to look through everything, but it's the kind of place where you can easily find something special. Some of the items were a bit pricey, but there were plenty of unique finds that would make great gifts. If you're visiting Nashville and need to pick up a gift, or just want to do a little shopping, this spot is well worth a stop.