My cars radiator was unfortunately cracked by a rock at some point on the road. We brought the car…read morehere and had the best experience!! Mr. Cromwell went above and beyond for my family!! Not only did he replace our radiator, but he also drove us to our hotel we had to get for the night and he didn't have to do that!! My family and I are extremely grateful for everything he did!! If I could give 10 stars I would a million times over!!!

This place did an amazing job on my boyfriend's van. He was on his way home to the Westside of WA…read moreafter visiting me in the Tri Cities when his water pump went out. He was able to make it to Cromwell's and they got it fixed in one day and at a very reasonable price. The gentleman that fixed it was very nice and the lady up front was very helpful. Highly recommend coming here!

Juan knows how to fix it when something is broken on your vehicle he's fast, he's responsive and…read morereliable

We absolutely love Dave! If you are looking for an honest, stand up guy this is the place! He…read morealways tells me exactly what I need to know and goes the extra mile. I had my engine redone by him and when it blew up he took the hit and replaced it for free and handled the warranty dispute with the distributor. Additionally, he has always be very up front with me and tells me what I have to get done not what "should be done". I have had horror stories with other mechanics and I always trust Dave to give me his honest opinion. I wait to come home from college on breaks to get work done by him. Only guy I trust!

I ordered a item through ShopEarl from Mendoza's. item came on time no issue there. the item did…read morenot work on my car as it should have and it took months (literally not figuratively) to get a partial refund. Mendoza's did not reply to any of my emails, did not respond to phone calls. I ended up dealing with a ShopEarl person who worked as a go through. Mendoza's I wouldn't go through. ShopEarl only if you have allot of patience.

Like the other reviewer, if I could give Zero stars, I would…read more I called them yesterday (Thursday) and was told that they had exactly the part I needed, and it was in perfect, like new condition. The person I was talking to said he would take a photo of it for me. Going to Prosser would be a 4 hour drive each way, so I had to be sure. I explained he could not "text" me the photo (my cell phone won't do this), but he could e-mail it; I even e-mailed them so that they could send back the e-mail with the photo, as they couldn't seem to "get" my e-mail address over the phone. I called several times during the day today (Friday), couldn't speak to the person I had been talking to for a variety of reasons, finally at 4 PM I DID talk to him, he said he would e-mail it right then. At 4:45 PM, I called again, he said he had just e-mailed it, I should get it in just a moment. I got no e-mail, and when I called back just after 5 PM, I got a recording that said they were closed for the weekend. If I was going to buy this part from them, I had to tie it in with other travel, as I actually live on the southern Oregon coast. I explained all this, as they could not ship the part. At this point, I don't know whether they actually have the part or not. If they treat all their customers the way I've been treated, I don't see how they have any customers at all.

Came in needing a new brake light, they came to my aid immediately and had me back on the road in…read more15 minutes. Very happy with the service !!

One of the nice things about a small town is learning about good business practices by word of…read moremouth A friend told us about Armstrong's 5 or 6 years ago. We discovered we had a very trusting experience with Eric and his staff. We continue to have both of our vehicles serviced by them since then.

Grandview location has always been my stop any and all tire/breaks/battery needs. Mathew and is…read morecrew is very friendly, up front and all with great customer service!

Arturo was very kind, and fixed our flat tire (second of the day on a long road trip!). We had…read morelunch across the street while we waited (which was surprisingly short), and when I went to pay him, he refused - fixed our tire for free. We were so grateful to not get stuck in the middle of the mountains of Washington, but also grateful to have come upon such a nice place, with nice people. Will be a Les Schwab customer from now on :)

They replaced the hpfp in my truck. Reasonable price. Took a little bit of but did an excellent…read morejob. Clean professional shop. I will definitely go there again.

He says he will work on your vehicle and never gets it done. Took him over 2 weeks just to take a…read morelook and still did not put the vehicle on the machine as promised.

If your looking for someone to do a great job and very puntual call Alan. He came and did a couple…read moreoil changes for me even on the 4th of July. Very good communication and he knows what he is talking about. Very pleasant to deal with. Price was very reasonable also. Thank you

From the owner: My name is Alan, operator of Alan Mobile Services. I bring my services to you anywhere from lower…read morevalley to Moses lake surrounding areas.