I'm a student here and I love it's difficult to find got patient care in nursing homes and this…read moreplace definitely has it! Everybody is really nice and caring

spent 3 weeks there, first week alone, then they filled the other bed in the room... The man behind…read morethe curtain was elderly and needed a Hoyer lift to get in and out of bed and be changed and what not... Had trouble with many of the CNA's not speaking English very well, but they usually respond to the call light quickly except for two different times when there was a long delay... there was a lady across the hall who was out of it and she would scream all night multiple days per week... they did not seem to have any solution for that. So Sleep was a problem. I guess the physical therapy and occupational therapy I experienced there was somewhere near adequate. Staff is generally very friendly, did not meet anybody i did not want to have caring for me. They accommodated me having some food brought to me from my house or the grocery store and let me store some in their refrigerator .. saw the doctor one time, and the Social worker and case manager didn't seem to have much interest in what I needed. Staff nurses seemed to be overwhelmed by Patient demands most days, often rushing if they appeared at all if I asked to see a nurse... I would say that the vibes were mostly good, but they could use more staff to handle the patient demands. I'd say seven of 10 were competent, and pretty much everybody was friendly. I give them a four star rating because they are much better than some other places I've been but there's obviously room for improvement, what's needed are mostly more staff and better food, and better case management/social worker availability and care.

My Mom and Dad have both spent considerable time here. I cannot say enough about the care they…read morereceived. They allowed them to have their 60th anniversary party there while my Dad was recuperating. The staff ha been amazing from the cleaning staff all the way up to the facility directors! There were always activities, intensive rehab and best of all, the care from its many levels of nursing staff.

I write this as someone familiar with the entire Clifton Campus. Let me state that the assisted…read moreliving facility next door where my father resides is exceptional. I have never had one complaint. However, I am extremely disappointed with the Clifton Rehab facility. This facility is a safe and secure facility where people can get decent care, but they don't take criticism very well. The staff is mostly per diems, so the caregivers differ from day to day and have no baseline frame of reference. I also think they focus on filling beds instead of what is best for the patient. My father had been a patient there over the summer to receive physical therapy, and while the medical reports indicated he needed all sorts of assistance and probably would not be able to return to assisted living, it was simply not true. He was actually quite able bodied, but when they can get you to pay for beds in both facilities, why not? I was then pressured by Izze Lawton, to switch my father from his managed group health insurance in to Medicare, because it would guarantee him 90 days of care. While it appeared to be well-meaning, friends warned me the facility was looking for a blank check. Fast forward to now, where my father needs another short term rehab stay. I was not thrilled with this facility, but it's safe and convenient, so I agreed to another stay at this facility, where apparently we are banned due to my having expressed my honest concerns. They literally rescinded the bed offer after speaking with me. Shame on Clifton and the ownership for denying long-term residents of the assisted living facility access to the whole Clifton "family" campus. It's truly disgusting behavior and showcases the heartlessness of the management of the rehab.

Bottom of the barrel Healthcare…read more So after being stabilized at Roger Williams's hospital, I spent three weeks in Elmhurst nursing home to recover from pneumonia. However, the lack of proper basic hygienic care and the mistakes they made with my medication, as well as the maltreatment by staff and the incompetency by CNAs, nurses, nurse practitioners and administrators led to my being rehospitalized with three secondary infections - some of which were serious. After my first week there I wanted to get a transfer to another facility and started gathering testimony from the different professional caregivers (non-staff) who work at other facilities, most of whom confirmed to me that they feel helpless at addressing these problems in this facility... They take for granted that the Marquis group corporate owners, will not allow them to get either the staffing or the supplies they need at that place to provide proper care, and after talking with different residents, I can see that both subacute care patients as well as long-term residents have the same complaints... I regret not documenting accurately enough to file a lawsuit, but I am filing complaints with the Rhode Island health department and publishing reviews everywhere I can online to let the world know, this place is BOTTOM OF THE BARREL as far as nursing homes go... what is taken for granted there is that mistakes (some of which will be life-threatening) WILL be made and the general attitude of staff is "not my fault, not my job, not my problem". The State needs to investigate how they operate that facility, they need inspections and auditing... The national Health review board has already removed their rating. There are 200 beds and nowhere near enough staff and a lot of serious medication errors and total lack of competency going on there.

Horrible! Abusive! Non caring! Do not put your loved one here. My husband was taken her for…read morenursing and rehab. He is a double amputee. He recently had a stroke. The CNA needed to clean him up after he vomited. She had me leave the room and shut the door. My husband informed me that she was saying horrible things to him such as "who would want you. Look at you. You're useless". As he's telling me this he's crying. He thankfully only stated 24 hours because he needed to be transferred to the hospital. My heart hurt for him. This will be reported to a higher level. This place should be closed down.

I wasn't a staff member of the Holiday Retirement; I was an agency nurse covering the shifts there…read moreas needed. In my opinion, it's a place that provides a home-life atmosphere for the residents. The nurses, med techs and, especially, the CNAs are caring and dedicated to their patients. The place itself is clean. The software is highly ergonomic and time efficient. I definitely will recommend this place to anyone!

Do not recommend this facility. They tend to dismiss concerns and the nurses aides seemed to hate…read moretheir jobs there. Regret ever having our loved one in this facility.