I do quite a bit of work with tow companies and most are ok and a few are excellent. Grandpa's Towing handled my unique move expertly and quickly at a good rate. Very pleased with my service, I wish every tow company made it this easy. I can't wait to work with them again. read more

I filed a claim for locking my keys in the trunk through my insurance and they sent grandpa's towing. The app said they would be there in 15 minutes and another text said 65 to 70 so when I called to confirm they were very helpful and gave me an accurate ETA of 45 min. They showed up on time and were able to unlock my car in like two minutes!!! Thank you so much! read more

We just hired Grampa's towing to move a classic car from Duvall to Sequim. He arrived 10 minutes early, got the car loaded with care and made the trip out here without a single nervous moment. Once in Sequim, he unloaded the car so it could be easily put in the garage. What an awesome experience, highly recommend!!! read more

Despite some of these past reviews, my husband and I had an excellent experience with Grandpa's Towing. I managed to make it to a gas station before my car completely broke down. My husband called Grandpa's who was there faster than the estimated time, very nice, very professional, and got us to our destination quickly. Also, his prices are completely reasonable! Thank you Grandpa's Towing! read more

Grandpa's Towing Service - Towing Near Me - Monroe, Washington

Great service and reliability! Will call on Grandpa again!!!! Thank you Grandpa and grandma

We had a snafu with our car over the weekend. We had started the car, had it warming up & started loading our kids/stuff in. My toddler was in the backseat as I went to the other side to put my 1 week old baby in. When I got to the other side, somehow the car was locked! I know... worst parent of the year award. Luckily we were in the driveway and he was fine. I couldn't get through to anyone via AAA fast enough but this place is just down the street so I called them. The woman I spoke to on the was very nice and said it'd be about 45 minutes to an hour. When I explained the urgency she diverted someone to our place immediately. They showed up in less than 10 minutes! He got us into the car quickly as well! No judginess and super fast & friendly service! read more

Had an emergency yesterday and was told it would be 45 minutes till they got there but it was only 10! Got me safely off a dangerous 2 lane road and to the shop in no time at all. The driver was very gentle with getting my car on and off the flatbed. It took longer for the sheriff to show up than it did for the tow truck driver! read more

It's never a fun time when you need a tow, but Grandpa's will make it a little bit better. They were extremely friendly and helpful. We had great conversation and we all were able to laugh together at my unfortunate circumstances. They aren't even the closest towing service to me, but God forbid I ever need a tow again, I will immediately call for Grandpa's. Do yourself a favor and use this business. read more

We were broken down on the side of the highway in the country and the first tow called by my insurance company failed to show after 3 hours. I then had them try Grandpa and the job was completed quickly. read more

Was extremely rude and unhelpful. Told us to call someone else after we expressed concern over how he wanted to load our broken down vehicle onto the truck. Even went as far to insult us before he left and became very agitated. Had to wait for a different company who had no problem finishing the job. Avoid at all costs, unless you like being yelled at. This is one of the most unprofessional companies I've ever dealt with. read more

I love it when you find a quality service or trade right in your local community. My wife called at 7:30am to tell me that she had transmission problems and was broken-down on the Hwy 522 off-ramp at Echo Lake. I changed clothes, grabbed a few things, and as I was driving through Monroe at 8am I called Snohomish Transmission (another GREAT local service provider / shop) to alert them to the "incoming repair" and to ask for a tow company referral. I was told that they had several local companies that they used but that "their favorite" was Grandpa's Towing, and gave me the phone number. By 9;30am the car was delivered to the shop and the tow driver had delivered me back home! (I had put my wife in my car and she continued on to "Grandma-duty" in Seattle). Thanks Grandpa's Towing - you are now "my favorite" also !!! read more

This towing company is great. I've had the misfortune of dealing with a lot of breakdowns and beater cars. I've never. Ever. Had a tow truck show up a half an hour before the time they quoted. Aaron did. And he took like five minutes to get the car locked and loaded and I had a comfy air-conditioned truck to sit in. Friendly people, engaging, etc. Thanks for not being creepy! read more

This company was dispatched through State Farms third party dispatching company, Agero. After taking a quick look at the reviews of Grandpa's Towing, there's no obvious reason why they wouldn't use them for the tow. Although after my experience I would never think of using them again... Cliff, the owner of the company, arrived within the pick up window after I had an unfortunate suspension failure. After I insisted on having my vehicle driven to my mechanic (which I'm thankful I did because if my vehicle was driven to their storage facility it most likely would have received the same damage without my knowledge of it) we started the drive, but not before he swung by his personal residence for a sandwich. When we arrived, and he started to tip the flatbed truck, my car began to roll freely before the bed got to the ground. Not your typical unloading strategy. My vehicles undercarriage scrapped down the edge and then the front of my car slammed the ground without the front wheel attached (Cliff removed it to load the car) pulling the front bumper off my vehicle. I asked Cliff for a statement, he refused. I asked for his insurance information, he refused. Then he asked me to get my stuff out of the cab of his truck and took off... I was left with my damaged vehicle to figure it out. Luckily my mechanic had cameras, so after 3 months of fighting with Agero I received compensation for the damages. Agero was also an absolute nightmare to deal with as well but that experience is for a different review. I was appalled at the lack of fellow human consideration. Sound's like they are great in a pinch but be weary of how they may flee the scene if any mistakes are made on their part. I would give 0 stars if I could... read more

Grandpa's Towing Service - My vehicle falling off Grandpa's towing truck. Driver refused to write a statement or provide insurance information... - Towing Near Me - Monroe, Washington

I ran out of gas on interstate 405 and as cars flew past me one stopped to help, Grandpa Towing. Such a sweet couple these two are. They hooked me up and drove me to the nearest gas station out of the kindness of their heart. Thankfully my Progressive Insurance covered the tow but nothing compares to the compassion they had to help a complete stranded stranger in need. read more

Once again, Grandpa's Towing was there for us. Fast, courteous, competent. Took good care of the old 1964 Volvo. Thank you! read more

Grandpa's Towing Service - Grandpa's Towing, taking good care of newly disabled 1964 Volvo PV544. Thank you! - Towing Near Me - Monroe, Washington

My Jeep was towed from Kenmore to Bellevue on Oct. 20th, 2012. I paid $30.41 for the tow. I rounded up to $40.00. Dan was my tow truck driver. He arrived with a flatbed and we used surface streets to the repair shop. The interior of the flatbed was clean and did not smell bad. Dan took care of my vehicle on the turns and stops. I hope to never have to call them again for service. But if its necessary, I wont hesitate to do so.... read more

I witnessed a Grandpa's Towing truck speed up to try to cut in front of passenger bus when entering Hwy 2 near Monroe. Luckily the van driver swerved to avoid being hit by the tow truck. It was serious enough that I called the company to give them a head's up about how unsafe their driver was & to be more aware of safe driving when merging onto a busy highway. Their "manager" said he was the owner & immediately went ballistic & apparently thought I was the van driver. He began screaming that I didn't know how to drive, that I was dangerous, etc. and he hung up on me. Had to call his company 3 times(!) before he stopped yelling long enough to hear that I was NOT the van driver but that I was behind him & witnessed the event. He then switched targets & started yelling that *I* didn't know what I was talking about, that *I* couldn't have seen anything, that *I* didn't know how to drive either, and don't ever call there again. Wow! For road rage, abusive behavior, & unsafe driving call Grandpa's Towing! read more

Extremely friendly, prompt and affordable. Grandpa's Towing is the best. I have had the (mis) fortune of needing them 3 times in the past 2 years. Once they even picked me up and took me back to my truck, then towed it to the dealership. Today, Sunday, we had the option of waiting 3 hrs and paying triple for our insurance carrier, or call Grandpa's and pay out of pocket. He was there exactly when he said he would be. Thank you for a job well done. read more

Awesome service! The transmission in my Jeep crapped out on me a few weeks ago on Lowell river road In Snohomish. Thankfully I had towing on my insurance, so I called State Farm and Grandpa's Towing Service ended up taking the job. It took awhile for them to get there, but I also had issues at 6:45 am, I was just grateful they were able to make it out AND find me since getting my coordinates to State Farm was difficult. The young man who came to tow me was very nice and surprisingly very quick! He got my Jeep all hooked up to the truck and delivered to the shop of my choice. Thank you for being so great, Grandpa's Towing Service! read more

We are very happy with Grandpa's towing. My hybrid would not start, but just had electrical flashes on the panel, so I was stranded. I've had mouse issues, so I didn't realize I had a dead battery. Grandpa's towing was there in less time than expected, very pleasant interaction, and rather than towing to Kirkland, charged the battery, so I was able to drive to get a new battery. read more

I used my AAA to get my car towed from Kenmore to my mechanic in Auburn. Cant remember who was originally supposed to tow but I guess they were a no show. Grandpa's towing came in for the rescue and arrived at the schedule time and was sweet at pie! True to it's name he had grandma and his granddaughter with for the adventure. If you want someone to treat your car with care, arrive on time and be super sweet then I recommend Grandpa's Towing! Thank's again Grandpa! read more

Dispatch was friendly, but apparently didn't communicate instructions to have the driver (who happens to be the owner) call upon arrival and thus the vehicle was unloaded in the incorrect place. Owner was rude and unprofessional. We had other issues that I don't care to share publicly, but I will not recommend this company to family and friends. Be sure to check out his reviews that are "not recommended". It seems people love him or hate him... if you use this company, hopefully you get grandpa on a good day. read more

Called on Sunday afternoon needing an early Monday 6:00 AM pickup with a flatbed to tow my Porsche Cayenne to the mechanic from my house in Monroe. The driver showed up early, had the car loaded in a couple minutes, then followed me to the mechanic shop in Lake City. The charge was reasonable (insurance is reimbursing me) and everything was quick, courteous, with zero hassles PLUS he was early getting to my house so no issues waiting around. Will definitely use them again if I ever need the service!! read more

Best towing experience I've had, Reliable, Friendly and Fast service!! I would highly recommend Grandpa's Towing.

Ridiculous company. I will never use this company or never ever recommend them. My car broke and lost all coolant and my insurance company called Grandpa's Towing to tow my son and I 10 miles. Cliff showed up with a flatbed and was going to try to start my car and drive it up the ramp; I asked him not to start it as it had no coolant and I also did not know what was broken and didn't want further damage. I asked if he could use the winch...not a huge or weird request for a tow truck driver! He told me that myself and my husband (who I was on the phone with) "don't know what we're talking about" and "let me do my job". I told him I just don't want it started. He stomped off yelling at me to "get someone else". He left my 4 year old and I to wait another 2 hours in my cold car. Cliff was very immature, unprofessional and lazy. He didn't want to get under my car in the rain to hook up the winch. The next tow company told me he isn't even supposed to drive it up the ramp...that he has to winch it. He also wondered why Cliff even wanted to start my car as it could have caused more damage. Naturally, when Grandpas Towing originally pulled up I was happy to finally have help. But the way I was treated was adding insult to injury. Never use Grandpa's Towing. read more

Suck with a dead battery in the middle of nowhere and I got service in 90 minutes on a Sunday Mother's Day no less. You do not understand how powerless you are to machines until you are stranded. Thank you so much read more

I advise anyone who is in need of roadside assistance or towing to call anyone but Grandpa's Towing. The guy that came out was the rudest person I've had any business dealings with ever! After yelling at me and referring to my daughter (twice) as "it" he decided to storm off leaving us stranded on the side of the road. He left and I called Ford's roadside assist to get someone else. While on the phone with her, the man came back and was leaned over in front of my truck. I got out to see what he was doing and he starting yelling at me and calling me names. He had left a tool there sitting on the ground next to my truck so he came to retrieve it. The lady from Ford roadside asst ask me to get in my truck where It's safe. She asked me to tell her everything that had happened because just based on what she had just heard she wanted to make sure Ford Roadside Assist never uses him again. The following days after this happened I decided I should call and report him to his boss. Except while looking up the business I learned that the guy that treated me like crap is actually the owner! Needless to say I'll never do business with them again. read more

I've had them tow my dad's model A Ford twice, once to my home and then to the shop. Wonderful care especially given a funky, curved, short, steep driveway to the garage. I was so pleased with the first tow I kept the business card tucked in the stearing wheel to use them again. Thx so much! It was the first model A for Charla!? Looking forward to seeing the picture! read more

Our keys were inadvertently locked in our car with all our farm animals' food inside,on a SATURDAY evening. We called our insurance company and they assured us that someone would be here within 45 minutes. (We live at least 12 minutes from any town.) Sure enough, in less than 45 minutes, Grandpa's Towing showed up and happily unlocked our car! Even though the gentleman was a bit frail from a recent surgery, he, his wife, and their very friendly dog made sure that WE were able to feed our animals and carry on with our daily weekend routine! THANK YOU Grandpa's Towing! We will remember you whenever we have towing needs from now on!!! read more

an absolute pleasure to deal with! we had our new car break down the day we bought it, dead battery thanks to an alternator that was bad. he showed up within 15 mins, hooked us up and drove us (from monroe to gold bar) home. on the way he offered to fix the alternator problem for half of what the local rip off, high priced mechanic shop would have charged for it. dropped us off, took the broken car back to his shop and then delivered the fixed car back to us! absolutely above and beyond!!! very gracious and very friendly. he earned a new regular customer!! read more