Peter is a stand up gentleman! I came in the other day close to closing time and wanted to check out some GS for the first time. He really took his time to show me a few pieces and tell me about the brand. Not only were the watches beautiful, the spring drive movement was mesmerizing. I have a few Swiss watches, but none of them swept around the dial like these did. If I end up going with GS, Peter has earned my business. read more

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5 Stars this Grand Seiko store is amazing! They have all the watches you are looking for. Peter Beas was incredible he took all the time I needed to answer all of my questions and let me see and try on any watch I was interested in. Peter gave you his complete undivided attention and looked you in the eyes and focused only on you even if other people would drift in and out of the store. If you know about how superior Grand Seiko's are and are ready for a new luxury watch this is the place as they had every GS I was interested in and even gave you shots of whiskey to celebrate your purchase. Ask for Peter Beas, he'll get you the watch you are looking for and treat you right! read more

I am writing this review for a previous purchase that I made with Eric. I was searching for a limited edition piece late into year of it close to selling out. I made a call to the Topanga mall GS saying that they didn't have and directed me to the one in Rodeo Dr. I talked to Eric and was able to put a hold on the watch on the phone while I was on vacation thankfully. From there the transaction went smoothly when I was able to come back. The GS store has a small selection of GS within various price points. Amazing time pieces with gorgeous breathtaking dials and stunning movement s. I recommend this place for anyone looking to dive into the world of GS. read more

Grand Seiko - GS Katana - Watches Near Me - Beverly Hills, California

Grand Seikō Boutique is located on Rodeo Drive in Beverly Hills. Why would Seikō want to be located on such high priced real estate? It turns out Grand Seikō is the Lexus of the Seikō line of watches. (However, Crédor by Seikō is even loftier.) I suppose Seikō left its name in the DNA since it takes pride in artisanal craftsmanship and has a relatively long history dating back to 1881 by Kintarō Hattori. (Rolex established 1905). My romance w/ the Grand Seikō line was piqued when I spied the SBGE 248 GMT in all its masterful, ultra handcrafted, refined glory, but decided to sleep on it. Then the Pandemic hit, and it made me realize, "What am I waiting for?" So I indulged as well as helping to keep money circulating in our economy. Most Grand Seikō are conservative w/ intricate, subtle, white dial & silver metal, but the SBGE 248 has a deep, royal blue, subtle, sunburst dial. Inner bezel is rich, mellow yellow 18 carat gold yet sharply lustrous. The outer golden bezel is a rugged , industrial, burnished 18k gold tone. The color contrast has a very similar look of the gold vs blue in the Fleur de Lis of the royal French flag.  The sapphire crystal is hyper clear, sharp. The stainless steel bracelet band has an elegant Zaratsu finish where most parts are satiny & some parts have a sharp, mirror, jewel like silver shine. The contrast of soft and sharp reflections is tastefully realized. Due to proprietary Spring Drive mechanism that incorporates mainly mechanical movement governed by a highly accurate, resonating quartz crystal, this Grand Seikō is accurate to within 15 seconds per month. By comparison, my Rolex Oyster DateJust gains up to 5 seconds per day. The energy source is the movement of the hand on which the watch is worn, or it can be wound by hand which is convenient when one owns more than one automatically wound watch since it's a bother having to stand there shaking every watch for a few minutes everyday to maintain the correct time. Conveniently, there is also a small gauge that indicates how much energy is left of its 72 hour fully wound reserve.   With its fine craftsmanship, micro-attention to detail, premium high quality of materials and hand made execution, Grande Seikō is a deal. Some Swiss makers with more emphasis on PR, hype, mass advertising would charge two to three times more.  Staff here is affable, understatedly enthusiastic, accommodating. Taking out links from the bracelet to fit my wrist was tedious with special screw driver required. While I waited en site for technical waistband link adjustment, I was offered Iwai Tradition Mars Whiskey Wine Cask Finish which is aged in a red wine barrel for one year for a fruity finish along w/ caramel, oak, vanilla, spicy cinnamon, allspice. Smooth, sweet  constrained by alcohol astringency & touch of acidity. Love this version of the Grand Seikō. I will take it to my grave until some grave robber steals it from me in 3,040 CE.    5 stars for handcrafted excellence. read more

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Haven't posted in a while, but just wanted some social awareness here to hopefully improve interaction with future potential buyers. It was a 1 man show with only Dennis behind the counter (to which he did apologize a few times). The issue lies within the order of whom he helped out. He was busy when I got there, but I understood it was just him. He made eye contact with me and let me know as soon as he was done he would assist (I wanted to see the snow flake). A white guy (I am Latino) comes in afterwards and interrupted Dennis finishing with the first customer to mention he wanted to see a watch. White guy acknowledges I was there first and even says loudly he doesn't mean to cut in line, he could wait. Nothing against him. Sales guy Dennis proceeds to help him out... even though I have been waiting and even though this third client knows he was out of line, behind me. I had to wait for Dennis to finish with him... so I could see the 1-2 specific watches I drove down there for. Not a good look and it didn't make me feel right. Can't say that happened at Omega in Costa Mesa (where I'm debating picking up an Aqua Terra there) when I went this past week if the GS is not the one. Not asking for any special consideration when I go into a store, but also don't judge or make me feel some kind of way about trying to buy a nice watch (they are awesome time pieces). Needless to say I won't buy from here if I do end up choosing to buy a GS. read more

came in for a strap and deployment clasp ! Xavier was very kind and informative. Helped me choose from a wide selection of straps. Along with getting it installed. Nice small boutique worth checking out if your in the area! read more

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I just had a fantastic experience here! For the past couple of months I had been torn between two very similar Grand Seiko GMTs, the SBGJ237 and SBGJ239--one being blue and one being green, among other slight differences. I happened to be in LA on vacation and figured I'd stop by and see the two watches side by side to make my decision easier. From the moment my wife and I walked in, Alex was a very welcoming host and was very happy to show me everything I wanted to look at, and let me look at the watches under both indoor and outdoor lighting conditions. As I scrutinized the watches, he was able to converse effortlessly about even the most minute details that many people probably don't even notice or care about, which made the shopping experience and decision making process that much more enjoyable. I went back and forth many times, staring at one watch and staring at the other, playing with them in my hands to see how they interacted with the light--and Alex was very patient as I did this. The SBJG239 as originally configured has a green dial, black and white two tone bezel, and brown leather strap. Alex then took the initiative and whipped out a black leather strap and held it against the watch so I could see what it looked like. The black leather against the black and white bezel looked SUPER sharp. Eliminating the brown strap allowed the green dial to really shine against this neutral bezel and strap color. After a few minutes of processing this, I pulled the trigger and I could not be happier. We celebrated with some Japanese whisky which was an awesome touch. Aside from helping me with the watch I wanted to purchase, Alex was very knowledgeable and explained all the technical details and artistry behind every other watch that caught my eye. This was my first experience ever, of buying a watch from a boutique. I had previously only purchased online or from the grey market. After this experience, I definitely am very inclined to make the drive up to LA the next time I am ready to treat myself to another Grand Seiko! I have been a huge Grand Seiko stan since I bought my SLGA001 earlier this year, and am even more of a stan now. The amount of craftsmanship and attention to detail you get with these watches is unsurpassed by any Swiss company in the same price range--it's almost sad. Every piece in this boutique was stunning, whether it was $5k or $60k+. If anyone is in the market for a Grand Seiko or is just curious I highly recommend stopping by this place! read more

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"In Defense of the In-Person Retail Experience" Malls and brick & mortar retail stores alike were already in severe decline before the pandemic. And with the online retail experience rapidly improving in its convenience, it seems that people are ready to move on from ever having to physically step into a store. Buying my first Grand Seiko at this boutique gave me immense hope that in the hands of the right people, the in-person experience will be, in every single way, superior to its online counterpart. Alexander was that person for me when I purchased a beautiful SBGA211 "Snowflake" for my wedding. Unlike representatives from competing watch retailors, Alexander really went above and beyond to make me feel that every dollar I spent was absolutely worth it. Although I ended up spending past my budget, never did I feel uncomfortable considering the cheaper options. It was just the right amount of pretentiousness with none of the condescending undertones of buying a luxury watch. He was passionate about not only the fine details of the watches I was considering, but also about the heritage and craftsmanship of Grand Seiko. This really bolstered my confidence in the brand and for someone like me who subscribes to fanboy-levels of brand loyalty, Grand Seiko has earned a customer for life thanks to the experience that Alexander provided. read more

Grand Seiko - Watches Near Me - Beverly Hills, California

A boutique where you can actually purchase your high-end watch without a 2-Year waiting list. Friendly, knowledgeable staff and great brand with a high level of finishing. A variety of styles from sports to dress as well as complications and everything in between read more

Bought my Iceman SBGE275 and Sea of Clouds SBGP017 from the GS Boutique here. Both Xavier and Alex helped me out each time. Lots of selection but just so happened the two pieces I purchased from them were special limited editions. read more

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If you're interested in Grand Seiko, there is no better place to go (and this is coming from a guy who drove down from the Bay Area). Eric and Xavier are incredibly friendly and knowledgeable. It was a pleasure geeking out about watches with them as I bought my first GS watch. I've spoken with several other GS retailers and noone came close to their professionalism and responsiveness. Also, their selection is superb (even some difficult-to-get models). read more

Grand Seiko - Watches Near Me - Beverly Hills, California

Alex was super friendly and knowledgeable. Definitely made the buying process fun and enjoyable. Saw some reviews at a location closer to me and decided to drive to this location and was well worth it. They had stock, plenty of selection and free parking just around the corner. Couldn't ask for a better spot to buy a luxury watch. Thank you again Alex for a wonderful experience. read more

Grand Seiko - Watches Near Me - Beverly Hills, California

I went to Rodeo Drive last Tuesday for some watch window shopping. After visiting a couple of watch boutiques, I stumbled upon an odd facing door and was surprised to learn that it is a Grand Seiko boutique. Michael and his lady colleague greeted me and I inquired if they have the 2018 Baselworld timepieces for viewing. Both of them were patient in showing the timepieces as well as in answering my queries, while also helping in my final decision. Eventually I went home with a nice souvenir and a proud owner of a GS watch. I commend Michael for his exceptional service. Don't hesitate to visit the place and inquire from Michael. He's a great guy! read more

Grand Seiko - Watches Near Me - Beverly Hills, California

So, an update on my experience with this boutique. I came in September 2019 to a buy an extra bracelet link for my Grand Seiko and was told it would have to be ordered from Japan and could take a while to get here. I was perfectly okay with that... Now, flash forward to January 2020 and I never received the call from the boutique from Alexander telling me I had received the link. I bought the link on September 9, 2019 and I called on January 27, 2020 to see if something went wrong with my link or if it even came in. Alex answers my call and he looks up my order and it had been sitting in a drawer for weeks (possibly months) because it was filed under the wrong name and the link was NEVER shipped out. Alexander apologized immediately, but what's crazy is that I ordered the link through him and NOT the other employee. This is a horrible example of customer service follow up due to sheer negligence. I never would have received the link had I never called!!! I know it's just a watch link, but parts like these are expensive for a high-end watch like this. Also, I had planned on coming here to get another Grand Seiko for my collection and now I'm re-considering going to another boutique for my business. This was just poor customer service and the only reason I am meeting them halfway with the updated review was because Alexander was so professional and my passion for the brand in general. It's just unfortunate that this happened. This is unacceptable and ahould not be swept under the rug! read more

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Amazing place. Service was awesome (Xavier is so knowledgeable and kind) and their selection is, to say the least, impressive. I've owned many Seikos, Omegas, Rolex's and others, never a Grand Seiko. This is the watch I would wear for my whole life. Thank you. read more

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The staffs are really nice and friendly. They showed me a lot of beautiful pieces, from their quartz pieces, automatic, gmts, including the highly praised, 'snowflake' and the limited edition, 'peacock'. I finally decided to cop the snowflake'; that piece is just so beautiful and the sweep of the spring drive movement is sooo smooth, I just couldn't help myself. I encourage you all to visit this place, especially if you are looking to buy a watch; you'll never know what you'll find. I came just to look around and came out with arguably one of the most beautiful watch ever produced. read more

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Alexander Friedman is the only watch person on Rodeo drive to actually do an introduction to the brand and presentation about the watch that fit what I was looking for. I was so impressed with his knowledge and detail that I purchased a snowflake on first sight. Every question I could or couldn't think of was answered. Very impressed with this boutique experience. Super service and super product. Thanks Alexander! Ask for him when you stop by, he will take great care of you. read more

Great experience visiting this Grand Seiko Boutique. It is a very small Boutique yet the people who work here are very customer service oriented and friendly. I was met by Michael Pan and a kind woman. I told Michael up front that I was still shopping around and what I was looking for in a watch. He showed me two mechanical watches with a black dial and a silver dial. Both beautiful watches. Tried them both on. The Grand Seiko watches exudes Japanese quality and craftsmanship at their best. Although I did not make a purchase, Michael was helpful and courteous. He gave me a business card for future reference. read more

Michael pan is a grand seiko professional who helped me during my visit to the store. He is very nice and friendly. I tried many watches from their great collection. They are the only grand seiko boutique in the world and They have many rare time pieces in the store. I ended up with the beautiful peacock dial. I recommend anyone who is interested in grand seiko time pieces to visit their shop, I'm sure you will be amazed by their collection. read more

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Bought my first GS here. It was a great experience thanks to Alex. He was super helpful in guiding me during my purchase. When I came into the shop, I was greeted to himself and Xavier, who both showed me nothing but class. Great company, great staff, and great watches! I'm looking forward to coming back in to check out the rest of the collection for my next purchase. read more

Great staff! A great location to check out some of the greatest timekeeping innovations coming directly from Japan! Highly recommended! read more

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I visited this boutique about a month ago and had the most wonderful experience. All of the staff I spoke to took the time to discover my needs and discuss what I'm looking for in a watch. They showed me several models that I was able to try on and that were immediately available for purchase. They treated me with such kindness, professionalism, while at the same time having a fun and pleasant attitude. I could tell that they are also watch nerds like myself :) I discussed a few pieces with the sales rep and narrowed it down to a couple that really piqued my interest. Considering that this is a large purchase, I let the rep know that I will need some time to think about it and decide what I want to go for. He was really understanding and advised me that I was welcome to pop back in at anytime. I've had such a wonderful experience with Grand Seiko that it has really elevated my perception of the brand. I've also already shared and referred a few of my friends to this location due to the amazing experience I had. read more

I walked by the Grand Seiko Boutique today between jobs and I had to stop in. Xavier helped me there and he was so knowledgeable, answered all my questions and showed me some great watches. Basically the service was impeccable even when I was wearing a G-Shock in a GS Boutique. For my future purchase of a GS I'm going back to this Boutique. read more

Fantastic service from Xavier and the whole team. Spent a solid half hour talking watches (not just Grand Seiko) after buying an SBGA211 "Snowflake". If you love watches and want to try something different that the big Swiss brands I highly recommend Grand Seiko. read more

I want to take the opportunity to acknowledge and thank Alex one of the terrific staff at the Grand Seiko Boutique in Beverly Hills. After recently learning about the Grand Seiko brand, my son and I ventured to Beverly Hills to see the watches in person. Alex was extremely knowledgeable about Grand Seiko (as well as other major luxury brands) and happily spent a significant amount of time showing us the entire line including several special limited-edition watches. I bought a Spring Drive watch that day and recently purchased a Hi-Beat. I guess I'm hooked. Highly recommend you seek out Alex for his expertise, no pressure style and generous spirit. read more

Nice boutique with a nice variety of Grand Seikos on display. The Snowflake and Peacock are just beautiful in person. I was greeted and assisted by Michael, who has a very friendly and relaxed personality. He assisted me with my Spring Drive. Highly recommended! read more

I first want to begin by thanking Michael for his exemplar service! Purchasing your first luxury watch is a a big, nerve racking deal, but Michael made the experience very warm and friendly for both my girlfriend and I. I called a few days before about coming in to try on a watch. Michael gladly set the watch aside for me as they only had one left in stock. He was incredibly helpful, allowing me to try on and sample various models. The Grand Seiko brand speaks for itself, so if you're in the market for a new luxury watch stop by their boutique in Beverly Hills! read more

Grand open Seiko boutique. I've been there one time. The sales associate Michael is very friendly and patient. They have more watch models and newest collection. Comfortable and satisfied shopping experience here. Recommend! read more