Took my bike in for a break check and a couple other things yesterday. Service could not have been…read morebetter! Very fast, very thorough and my bike feels like new! Bonus - the shirts and hats are also really cool!

king street cycles has never failed me on selection, value, or service. one of the last real bike…read moreshops that the owners actually ride, so the know what they are talking about. I ride all different types of bike and they cover all my needs. great with repairs. wide variety of after market parts. been helping me for years. Thanks for keeping me rolling!

Brought my vintage road-wreck in for a spruce-up. Erik's wise counsel prevented me from blowing a…read morewhole lot of money on it - vintage as in years only... I compromised on my wish list and only did what was necessary to enjoy the bike for a while more. Runs like a charm.

I met Eric back in 2014 and I had an issue with my mountain bike. Amazingly, he came to my house…read moreand took the bike to his workshop. His customer service is second to none and I would highly recommend him to anyone.

If you are looking for a place to get some work done or find/replace/install a part on your bicycle…read morein downtown Hamilton, this is the place to go! They were really great when i asked advice on what aspects of my bike i should work on and what i can probably wait to upgrade, they gave insightful and honest advice. I also have a custom shifter (an old mountain bike shifter i put on my road bike) and they made a point to look around in order to find a shifter for my front derailer that was the same style. they also offer packages for tune ups where you can pick and choose the parts to replace depending on your bike. theyre awesome

I took my new ebike to this shap and just got it back. Robert did a great job and tweeked the…read morebrakes and they have never responded as well. He did a nice jod installing fenders and a rack too, for a reasonable price. Many thanks Robert, I'm sure to be at your door for my future biking needs. Mike D

Changed their hours after telling me to come in the day I needed skate rentals (I told them I…read moreneeded them this weekend). Then when I showed up and they were closed, said via same email chain "On our websit clearly says we are closed Sunday." If you are closed 50% of the weekend then "come in same day" is a very poor recommendation to give a customer.

Quick, friendly, professional, knowledgeable help and fair prices. Bought a Specialized Pitch a…read morelittle while ago, and have been back for lights, water bottles, saddle bag etc and we are always greeted with a smile. Would definitely recommend for sales and service!

Amazing service and quality. I had a blowout in my three speed vintage British bike. Not only did…read morethey give me prompt in immediate service especially ordering a non-standard tires for it for the next day but they were able to fix my back brakes using the original equipment. If that wasn't enough Marta the owner gave me a ride to my house while my wife cycled home. I also participated in the grand ride for cancer in Kitchener and Ziggys cycle provided all the tuneups, road repairs and bicycle support and equipment for all the volunteers who needed it. They've been providing this community service since this fundraisers inception they are amazing corporate citizens. Jim Wilkinson Optometrist

Took bicycle to Ziggys and explained my problem (unsettling steady, regular noise when peddleing)…read more Was up sold to a $100 serviceing. When picked up bike the noise returned within 3 blocks of shop. Was told to bring it back. Unidentifiable woman charged me $32 for a flat tire repair and told me the the noise was probably from the chain which sometimes makes a noise when shifting gears. Told her it happened when peddling and was constant. Was not told what had been done to bike so I believe nothing was done on either visit re my concern just got smoke blown up my arse. Also wanted seat adjusted and that was simply ignored. Not sure what I paid for. The bike still works but I fear it will break soon. Not at all satisfactory

The people at this store will take good care of you! The owners and staff are super friendly and…read moreknowledgeable. They are extremely helpful and are great people to have a chat with! I haven't been a customer for very long but always feel great about their service. Great people to deal with. Best COVID-19 policy in town! everyone wearing masks and keeping distance, I commend the staff on their dedication at this location. Lots of selection too. Quality products at fair prices. SHOP LOCAL! SUPPORT YOUR COMMUNITY! Much love guys! - Dave

This is an excellent store for all your cycling needs! The owners and staff and super friendly and…read moreknowledgable. They are so helpful. I've been a customer for years and always feel great about their service. Great people to deal with. Lots of selection too. Quality products at fair prices.

I had a last minute need for a rear tire change before an upcoming race and Freewheel got me in…read moresame day and made it happen. They were amazing. Can't thank them enough. Incredible customer service. HIGHLY recommend.

Highly recommend this bike shop. I was on a bike tour when I lost my gearing just outside of…read moreDundas. Even though they were really busy, they managed to squeeze me in. Got us back on the road in 30 mins and a super reasonable price too!! Just a fabulous experience.

Hi hello they only care when your giving them money then when u ask for store credit the do illegal…read morethings like say no and u get nothing after putting down a down payment the shop isn't what it use to be the owner is about high end motorcycles and his flock support him because they are lovers and have no choice they lie to sell bikes and yeah I hope ppl stop going there the owner makes up crap to try and sound genius on spot but he's stupid then shows anger really quick when u Un scramble his code in 2 sec frigging owner passes me doing 200kmh on high on his dicoti motorcycle keep my money I'm chopping u down u don't even ride bike bueler

I purchased a used Specialized Fatboy and brought it in to make it tubeless and to check it over as…read moreit was new to me. Bike came back adjusted perfectly and on time. Nick was knowledgeable and courteous! He answered all my questions and showed me in detail the things to look out for myself to indicate when next service should be. This was not my first time in and I have always found everyone there helpful and friendly.