Took my bike in for a break check and a couple other things yesterday. Service could not have been…read morebetter! Very fast, very thorough and my bike feels like new! Bonus - the shirts and hats are also really cool!

king street cycles has never failed me on selection, value, or service. one of the last real bike…read moreshops that the owners actually ride, so the know what they are talking about. I ride all different types of bike and they cover all my needs. great with repairs. wide variety of after market parts. been helping me for years. Thanks for keeping me rolling!

Took bicycle to Ziggys and explained my problem (unsettling steady, regular noise when peddleing)…read more Was up sold to a $100 serviceing. When picked up bike the noise returned within 3 blocks of shop. Was told to bring it back. Unidentifiable woman charged me $32 for a flat tire repair and told me the the noise was probably from the chain which sometimes makes a noise when shifting gears. Told her it happened when peddling and was constant. Was not told what had been done to bike so I believe nothing was done on either visit re my concern just got smoke blown up my arse. Also wanted seat adjusted and that was simply ignored. Not sure what I paid for. The bike still works but I fear it will break soon. Not at all satisfactory

Used them during Covid-19 for basic bike repair and summer touch up. Called me three times saying…read morebike was ready, never was and had to bus across town each time. Their staff seemed all new and could not account for why it wasn't repaired in time or why I was called in when it wasn't finished. Owner is weird and aloof. Go to black arrow on Queen.

I bought my bike from this shop and they were very helpful in getting me on a bike that fit my…read moreneeds. I commute on my bike, so wanted it to be light, but also be able to carry what I need for work. Since buying my bike a year ago, I took it back in for an annual service and they made sure my bike was in good condition, and let me know that the bolt on my front tire was loose and to give it a check every now and again. So glad they we're looking out for my safety.

Hi hello they only care when your giving them money then when u ask for store credit the do illegal…read morethings like say no and u get nothing after putting down a down payment the shop isn't what it use to be the owner is about high end motorcycles and his flock support him because they are lovers and have no choice they lie to sell bikes and yeah I hope ppl stop going there the owner makes up crap to try and sound genius on spot but he's stupid then shows anger really quick when u Un scramble his code in 2 sec frigging owner passes me doing 200kmh on high on his dicoti motorcycle keep my money I'm chopping u down u don't even ride bike bueler

I purchased a used Specialized Fatboy and brought it in to make it tubeless and to check it over as…read moreit was new to me. Bike came back adjusted perfectly and on time. Nick was knowledgeable and courteous! He answered all my questions and showed me in detail the things to look out for myself to indicate when next service should be. This was not my first time in and I have always found everyone there helpful and friendly.

I posted this review yesterday. It was taken down by unknown forces. Here it is again. As this…read morebusiness says of itself, "We are the only full service electric bike store in Kitchener, Waterloo, Cambridge and surrounding area." In other words, they have a monopoly, --and they have the attitude to go with it. I had a deeply unsatisfactory experience buying new batteries for my old ebike here. Never again. It's worth the drive to Toronto, or wherever you have to go, to avoid Cycle Electric.

From the owner: We are the only full service electric bike store in Kitchener, Waterloo, Cambridge and surrounding…read morearea. We pride ourselves on knowing electric bikes. So much so, that we guarantee you will be satisfied with our products and services. We carry several brands of electric bikes and accessories. We always have tires, tubes, lights and batteries in stock to make sure you receive the speediest service possible. All of our products are backed by the best warranty in the business. We carry several brands of electric bikes including : BionX, OHM, eProdigy, Elby, Pedego, and others. Come in and test ride one for yourself. We put the E in E-bike. Are you having trouble finding somewhere to store your Electric Scooter for the Winter? We at Cycle Electric offer heated, secured and climate controlled Winter storage.

Thank you Rob for coming to my home to check my bike and show me how to adjust my brakes. Best of…read moreall you didn't charge me. Not only are you a volunteer fireman, you are a breath of fresh air in this world today. Thank you again. You deserve 10 stars in my book.

i went to the zm cycle at kitchener and i was ripped off by the owner not an honest man..overchargedread more

Very poor service, the worker refused to let me use a tool for what would have been one minute…read moreeverything is also much to overpriced I would recommend king street cycles or east side cycles for both maintenance, products and a humble staff or even order your parts online before going here