We stayed 5 nights here on an independent Gate 1 tour, and I loved it! It's classic Europe with…read moresmall rooms, tiny elevator, and probably not great heat/ac. But it's the perfect middle of Tuscany spot for access to day trips. It's in the perfect location to walk anywhere worth seeing/doing/eating/drinking in Montecatini. Easy parking all around pretty close too. I highly recommend. And the temperature in the rooms was great in the fall weather. I never did eat breakfast, but it looked great!

Definitely would recommend. The hotel itself is conveniently located in the city and there are…read moreplenty of eating options in walking distance. The train station is two blocks away. The rooms are comfortable and the bathroom in our room was recently remodeled and upgraded. Breakfast was a very nice selection of typical European breads, cold cuts, fruit, yogurt and eggs. The staff is truly outstanding. They went out of their was to be accommodating and all were very friendly. Our original room was across from the plaza and there was a band playing for a party late, they immediately moved us to an inside room, no questions. Breakfast staff likewise was very helpful. Only reason the hotel didn't get 5 stars is you could feel the faded elegance, like it was once a destination for the upper crust that was now more middle class. Did nothing to detract from the comfort, value, or the staff, just something to be aware of if you are expecting a brand new hotel experience. If traveling to Tuscany and staying in Montecatini, I would stay again without hesitation. BTW, park in any of the blue street parking locations around the hotel and then get the parking pass from the hotel when you check in. The pass let's you park in those spots unlimited.

Most of the front desk staff are great. Except the late night/early morning front desk gentleman…read morewith a beard. He's Kinda rude and several other guests complained about him and his attitude when asking for help. Also several of the rooms air condition seems not yo work. We Had several nights with a hot room. Other staff were great. But there is room for much improvement.

This is our 4th year returning to Hotel Tuscany Inn to enjoy Sergio's cooking. His creations are…read moremarvelous, using fresh local ingredients. Our waiter and sommelier was great, also.

This small boutique hotel is wonderful. The list of guests over the years includes Brooke Shields…read moreand Eddy Merckx, or so the guest book says. The staff is as good as any concierge at any hotel I've ever stayed at, and the view from our lanais was beautiful. Our room had all the amenities that one would want -- fridge, safe, (two) desks, plenty of outlets and a TV. The mattress was ultra firm, which I prefer. My wife ... not so much. Either way, we both really enjoyed this place and would stay here again in a heartbeat. Just one warning... Don't patronize the laundry service, which they contract out. Of course, our laundry came back clean -- at 5 Euros per item. We're talking socks, underwear and T-shirts. Two days of clothing for three of us was close to 100 Euros. Unacceptable. In fact, highway robbery. It is my hope that the laundry service gets flooded or struck by lightning (no injuries, of course), because they are thieves. The folks at the hotel also seemed surprised (though I doubt it) and gave me two free drinks. I encourage the management at this inn to find another laundry contractor. Otherwise, this place is wonderful.

Not sure where to start! Historic and wonderful! Sliding barn doors to the balcony blocks light…read morefor lazy mornings. The pool side bar are pool are nice. Montacatini Terme ay its best!

March 29 2016 we had a wonderful experience at grand hotel la pace. My husband, our daughter and…read moreour niece. The suite room exceeded our expectations. We had a two room suite with a living room. Each bedroom had a large bathroom with tub and shower. Heated towel racks. Robes and slippers to use in room and for spa. We had a balcony overlooking the rear courtyard. They clean your room twice a day or you could put up a do not disturb sign if you want privacy.The entire staff were very friendly and accommodating. We enjoyed delicious dinner in the restaurant. And in the morning they offer a breakfast buffet of a large variety. Meats,cheeses,salmon,eggs,bacon,fresh baked breads,fruit,croissants,coffees,teas,juices.etc.the decor in all the rooms is regal.The spa services were exceptional. I had a therapeutic deep tissue. So healing. We made use of the spa amenities also. Heated indoor pool,steam and relaxation room. The hotel is a hop and skip to the piazza where there is shopping and many small'good restaurants to choose from. Good for a happy hour apperitivo. The pace's concierge was helpful with recommendations. Within a 15 minute walk is the funcolare,which is the tram to the top of montecatini alto, which is another beautiful area to have dinner or lunch. We cannot wait to return to this exquisite hotel and spa.

Our stay was lovely in this beautiful hotel ..staff were all very polite and helpful. Our bathroom…read morewas in need of updating and dinner in the hotel was rather more expensive than immediate eateries..we would have loved to have dined in the beautiful dining area otherwise. We would definitely return in the hope that these things would change and would recommend with an honest overview to others.

We stayed at this lovely grand hotel on a tour in early April. Its located in a "spa town" in…read moretuscany about 30-40 min. from Florence. Although our group mainly traveled by bus, some of our group took the train back and forth to Florence. Theres 2 stops into montecatini terme and everyone said it was quite easy to do. Its also about 1 hour or so from Siena and 2 hours to the sea by car. The hotel itself was older but I thought quite lovely. My room had high ceilings and big shuttered windows that opened a la "a room with a view," and the bed was very comfortable. There's also a large scenic park next door that locals used and was great for exercising in the morning. Only not so great things were the showers which were pretty tiny. Some in our group didnt have wands in their showers. Also the included breakfast, while totally acceptable was not the extensive spread I've seen elsewhere in italy and Europe. Overall though, a great 4 night stay here! I wish we could have stayed longer!

We spent 7 nights at the Grand Hotel Vittoria in Montecantini Terme, Italy, recently. It's in the…read moreheart of the city and walkable to restaurants, shopping, and the park with lovely trails to wander through. Our room was rather unique. We had a king bed with an upstairs loft with a single bed. The bathroom was a little small, but we made it work. However the room didn't have a chest of drawers so we had to pile everything into the closet which only had 5 hangers. The staff at Grand Hotel Vittoria is amazing. From check-in, to dining, to check-out everyone was so helpful and nice. We didn't take advantage of the on-site spa or outdoor pool & steam room. D did hit the health club, but he came back shortly and said the weight machine was broken. We did dine at the restaurant for one dinner, which was very good. And we had their breakfast buffet every morning but it was the same thing each day for the 7 mornings we were there. The bar/lounge is very nice. They had have grand piano and allowed D to entertain us most evenings. The bartenders were a lot of fun and kept our drinks supplied. I liked staying at the Grand Hotel Vittoria. It's proximity to Pisa, Florence, Sienna and other Tuscan cities is perfect - no more than 1 1/2 to 2 hours of a drive. And Montecantini Terme is a nice city with plenty of restaurants and night life.

Despite losing 2 of my scarves in one their many bureau drawers, our stay in Montecatini was quite…read morepleasant at this old fashioned hotel! It's so funny that they still use the clunky physical key system attached to a large square block with the room number. On our last day we finally had a chance to use their refreshing outdoor pool. This place caters mostly to tour groups such as Gate 1, which my SO and I used. We didn't get a chance to use the train ourselves but apparently it's located near the Montecatini Centro stop. We stayed here as a central location for our day trips to Cinque Terre, Florence and Siena. The true rating for this place is 3.5/5 but I bumped it up to 4. The room was overall clean and a decent size. It had a table and huge bureaus, but a very tiny safe. We were not able to fit all of our electronics in there as with the other locations. Yet again we got the dreaded twin beds pushed together. We should have complained and had them put the queen sheets on them to mask their true identity. They're stingy with the towel: only 2 bath towels and extremely thin paper-like hand towels. I also attempted to use the hair dryer but instantly gave up noting that it would take forever. There are two nightstands but since one doubles as the minibar, only one has drawers. The complimentary WiFi was quite slow and required e-mail confirmation. During our free time we walked around the town from the hotel and it was only a few minutes away from the town center. We also took a quick stroll through the park at night, which I'm sure would have looked much better during the day. I will note that we had 2 meals with the Tour group here on our first and last night and the food on the last night was very delicious! We all loved the white wine more than the red one and the servers were not especially prompt. However, the swordfish dish just melted in the mouth! I like how they gave us the option to choose between 2 for several courses. The veal on the other hand was a bit chewy. Usually my SO and I would order both and share. On our first night we noticed that the Fridge in the room was not working at all. We had some medicine we needed to keep cool and we called down to the front desk. They mentioned that the fridge expert would not be available until 11 PM, which was a bit annoying since we had an early morning. He actually arrived not long after we hung up the phone thankfully. Unfortunately they could not fix the dead fridge and they were planning to swap it out with one from another room the next day. The guest services was courteous enough to store the medicine securely in the fridge in the bar downstairs for us. The next day while we were gone they swapped out the fridges but they forgot to put the medicine in it as he had promised. Oh well.

I visited Montecatini while traveling on a Gate 1 Travel tour, with my group arriving on 05/18/26…read more The first day was totally uneventful. But the next day, after coming back from an excursion, I found around 20-30 dead honeybees in my hotel room. I have a severe bee allergy and carry an EpiPen because of the risk of anaphylaxis. I immediately went to the front desk in tears asking for management, only to be told no manager was on site. While I was there, another Gate 1 tour manager witnessed the situation. My room was changed, and the rest of the evening was fine. On 05/20/26, during another excursion, I ran into the same tour manager who had been there during the first incident. She told me that hotel staff had actually found a hive outside my window. Even though she called them wasps, I knew they were honeybees. Then, on 05/21/26, after returning from an excursion in Florence, I found several dead bees and multiple live bees inside my new room. Once again, I went to the front desk asking for management, and once again I was told no manager was available. A staff member came with me to the room to check things out. He saw the bees and kept taking photos and videos but didn't actually do anything about them. I begged him to kill the live bees in the bathroom, but he didn't. I went back to the front desk and insisted the situation be escalated, explaining again that a bee sting could cause anaphylaxis and potentially kill me. At that point, my Gate 1 tour manager was contacted. I don't know exactly what was said, but my tour manager and the bartender, Roberto, came to the room, killed the live bees, and tried to figure out where they were getting in. They found what looked like another hive outside the window, sprayed the area, and really did their best to make me feel safe. The hotel staff offered to move me again, but by then it was obvious this wasn't just one bad room -- it seemed like a bigger hotel issue. My Gate 1 tour guide explained that they tried to find another hotel, but everything nearby was booked and any available option would have been a downgrade. Since I was leaving in about 12 hours anyway, I reluctantly agreed to stay for the night. What upset me most throughout this whole experience was the complete lack of urgency around what could have been a life-threatening situation.

Beautiful hotel spa and restaurant We have traveled from…read moreTuscany Pisa sienna now here Tolls grab the ticket pay 1-2 euro when you get exit FYI This is located close to town coop is the closest store Shopping and site seeing can be done in the next town Monticantina Location gym is great lots of equipment Full bar and restaurant Good breakfast spread Steam room and sauna

I was sort of surprised based on the good reviews. I expected more from the restaurant and bar,…read moreexpect to pay astronomical prices for mediocre taste and experience. 18-22 euro a drink? Give me a break. Want anything in the room? 20+ euro for 1/3 bottle of wine. ALWAYS go off the resort for dinner and drinks, it's worth the walk. Over priced and under whelming. Staff was not nearly as helpful as all the other hotels we have had. They booked us a taxi to a train station that the taxi driver said has been inoperable for FIVE YEARS. I totally understand missing construction when it is new, but 5 years? Thankfully the taxi driver redirected us to a train station 20 minutes away. I probably wouldn't recommend this place. Worth visiting the Grotta, not worth the price of the hotel or the unhelpful staff

This is a very nice hotel. Spacious, clean room with a ton of storage space. Bathroom great. Bed…read morecomfy. If you elect to skip room cleaning you get a ticket for a free drink at the bar. Main attraction is a fantastic elegant breakfast buffet. Every possible thing you can imagine is there. Staff so sweet. The lady who runs the breakfast made a point of putting out my favorite pound cake! Loads of fresh fruit and pastries. Great location to shops and restaurants and walking. Unfortunately all the termes closed after COVID.

The Ercolini was a beautiful vintage hotel with everything you needed right there or close by…read more Convenient restaurants & shopping all around. Great friendly service by all the hotel staff. I will stay there again if I return to Tuscany.