Resized a ring for me. Fits perfect! It's conveniently located and prices are affordable.read more

Daniel is a pleasure to work with. He listens to each of your ideas carefully. He has a lifetime of…read moreexperience and is willing to share his ideas with you. Daniel created a beautiful necklace for me. The piece has so much sentimental value. It is beautiful and the small details are incredible. Thank you Daniel Reynolds!

Helpful and great selection. I knew nothing about engagement…read morerings outside of having an idea that I love pearls and gold. Erin helped guide me through all the different shapes and sizes of diamonds, the various bands, setting style, everything, to help me figure out the engagement ring of my dreams with my now-fiancé. Ring took a week to make which was quicker than I expected for a custom ring. I also love that they have a "design a ring" app on their website to play around. Highly recommend using Bauble Patch when looking for engagement rings.

Had a wonderful experience using my grandparents's old rings to make a new engagement and wedding…read moreband for me. Trina was great to work with! I brought designs I liked and she had similar rings for me to try on and let me know why some of the images I brought in wouldn't work (such as Etsy rings that have a super small/thin band that may break down the line). I really appreciated that she didn't just say "yes" to all my ideas and let me know why. We ended up collaborating on a beautiful and quirky engagement and wedding band (just like I was hoping for). She also did my brother and sister in law's rings and they look amazing! They cleaned the rings before my wedding and we got them soldered after. My rings a little different so initially someone else soldered it differently than intended but we showed Trina and she corrected it. Since we used the metals and diamonds from my grandparents, it cut down on the price while the customization still made it my own. It's so much more meaningful than just a store bought ring. HIGHLY recommend this store! Will definitely be returning for any and all my jewelry needs. Can't say more positive things about this!

I've visited Paul Medawar Fine Jewelry numerous times throughout the past few years. Every time I…read morewalk in, the staff is quick to offer a friendly greeting along with their expert level assistance and knowledge. I've mostly worked with Adrian who is a total expert on their wide selection of watches. His knowledge on the style and craftsmanship of all their luxury brands is beyond impressive. I often find myself having a great time just talking with him and learning about the intricate details and history of the different brands they carry. This ultimately resulted in me purchasing a Grand Seiko with the most amazing "snowflake" dial and brilliantly polished metal. I'm in awe every time I wear it. Throughout my visits, I've seen all of the staff eager to help every customer. From walk-ins who just need a simple battery replacement to customers with complex custom jewelry designs, or couples looking for the perfect engagement ring, the staff at Paul Medawar provide the highest level of customer service. If you check out their Facebook page or Instagram account, you can also see the pride they take in their profession. Adrian and Dan often post short watch review videos explaining the history, style, and quality of many timepieces they carry. It's a great way to learn about these pieces in your free time. Shopping at Paul Medawar will leave you with a beautiful, high quality collection, as well as a new found knowledge of the jewelry you will wear for years to come.

The service and professionalism of the people at Paul Medawar Fine Jewelry have made me a customer…read morefor life. I came in with a vintage 1978 Rolex Datejust that has been in the family since original purchase. It needed serious TLC to just be wearable. I was not an established customer, I had no previous experiences with this store. They could have easily said "Sorry, this isn't fixable, but we can sell you a new one." But they didn't brush me off. They took the time (about an hour) to explain what was and was not possible - and why. Ultimately, I just asked David 'What would you do?'. His advice was perfect. Rather than spending thousands of dollars to dramatically alter the watch with new parts etc., he said he could bring it back to wearable condition for the cost of an hour of his time. David did what he said he would do, delivered more than I expected, and I doubt they made a dollar profit from it. This place is the definition of 'class'. My vintage watch is in great shape now and will be worn on special occasions to preserve it for the next generation. In the meantime, I'm in the market for a new daily driver Rolex - and I hope to buy it here.

Lee & Birch is such a wonderful store! They are boutiquey without being horribly over-priced, and…read moreare always on trend. The denim selection is full of great brands that you know are quality and will hold up. Off the top of my head I know they carry (or have in the past) Hudson, Paige, and Spanx. The shoes are mostly Sorels, which always stand up incredibly well to our rough Michigan winters. Pro-tip: there is usually a Sorel trunk show or two every year, and special discounts offered for trunk shows and fashion shows! They have 4 locations: Grand Rapids, Rockford, Grand Haven, and Kalamazoo. Their website has inventory from all locations. Various events are held at each location as well. Kalamazoo is the newest, but it looked like they had a huge sidewalk sale this year. Grand Rapids hosts a great fashion show every [normal] year with other partnering local businesses and restaurants, drink tickets, a live DJ, and tons of great raffle prizes. I've also attended smaller versions of the fashion show at the Grand Haven and Rockford locations and they are so much fun! With the shut downs this year and social distancing in play they've adapted the sales and fashion shows to virtual events, which have still been surprisingly fun! They are interactive, have swag bags if you reach a certain $ order amount, and they still do giveaways by asking fun and simple questions. I think there have been 4 this year; the sale on the most recent one was insane!! At first glance the prices might seem high. That's partly due to the quality of the brands they carry. But they also run sales along with the fashion shows and occasionally throughout the year. Rewards can be earned on your account when you spend a certain amount, plus birthday discounts. And their accessories are actually very reasonably priced as well for the quality. I love this store! The Rockford location is my favorite (and closest). The shop is so cute, it's easy enough to shop around and see everything, and the stylists are all so helpful and friendly. Definitely check them out if you haven't already. Support Local!!

If you ever wanted to walk into a blogger's closet and go shopping.. this is your chance…read more Lee & Birch is the cutest store with the cutest clothing I have stepped into. I honestly feel like I could wear (and would want to wear) just about anything in the shop. They have everything from the super trendy styles to a more classic piece, all very tasteful. In addition to clothing, they offer accessories, bags, candles, shoes, and water bottles. Their price point varies so i feel there are options for everyone; some very affordable pieces to more high end. The girls that work here are super friendly and helpful, without being pushy. The store is clean and super cozy. They do not accept returns, just in-store credit or exchanges. They have a website, also! Can't say enough good things about this place!

I absolutely love Gilmore Jewelers! They have such a wide variety of jewelry... whether you want…read morefun costume jewelry or fine jewelry for special occasions you will find what you're looking for. Kathy is wonderful too! If you're not sure what you're looking for she will help you figure it out and she goes out of her way to make sure you're satisfied. They do repairs, custom creations, replace watch batteries, and offer great, friendly service. When you walk in to Gilmore Jewelers you'll feel welcome and when you walk out you'll feel like you made a new friend.

Gilmore Jewelers is the only jeweler I trust! Kathy is the best, most honest, and experienced…read morejeweler youll ever meet!

I've been trusting Herkner with my Jewelry needs for 20 years now. So over half of my life. Last…read moreweekend they REALLY followed through on their tradition of excellence. I had a 1910 Edwardian Era Filigree ring that needed significant repair and sizing. On very short notice the weekend before Christmas. Roxanne took the challenge and delivered. I couldn't be more grateful. Awesome customer service and value are why Herkner is still #1 in Grand Rapids for well over 100 years.

My Fiancé and his mom custom designed a ring here and it turned out beautiful BUT after less than 9…read moremonths of daily but careful wear, the band bent and a diamond on the band fell out. I do not wear the ring to workout, shower, do dishes, garden, or sleep and do not have a very hands-on job (sit at a computer most of the time). The metal is gold but we were never told of any precautions or concerns with the type of metal or design. We were never told to be cautious with wearing the ring daily or any risks associated with the design of the ring. Since this happened, multiple other professionals have told us the design and quality is poor, there is not enough support or prongs, all of the other diamonds were lose. Additionally, it was voiced by all the professionals we talked to that even with those concerns, what happened should never have after only 9 months and if it did, the fault is on the manufacture. Upon going to address these concerns with Herkner, we were told that the damage is "wear and tear" and they will not cover any repair costs. The associate we talked to said the damage was my fault and I should have known to not wear that ring type so often. She also did not know anything about how to utilize our insurance to cover the cost of repair but warned of the likelihood of our premium increasing so we should just pay the repair cost out of pocket now. We are very displeased with our experience, customer service, and the quality of a VERY expensive ring. I would NOT recommend this business and will be getting my ring repaired and likely redesigned elsewhere. Update to this originally review: We never did receive the information we requested from Herkner. We did get the ring fixed at a different jeweler. We also got the ring re-appraised and it came back significantly different than what Herkner appraised it for (it was adjusted to match the value at the time they completed the appraisal). The new jeweler proved we were not given the quality that we paid for and were guaranteed. It's one of those situations that we could not have predicted but want to share so it limits the people that it happens to moving forward. A shame that a local business scammed us on such a meaningful and special symbol.

amazing service and could not be more impressed with this place! needed a pearl bracelet strung and…read morerepaired for a gift for my niece and everyone there was speedy, friendly and helpful! would highly recommend to anyone

Called a week before my wedding needing a prong moved on my engagement ring as I noticed it had…read moreshifted. Sent pictures through email and they said they could do it no problem! Took it in and they fixed it in under 5 minutes and many other jewelry shops were booking 2-3 weeks out for repairs which I did not have time to wait! They were SO awesome and helpful! Really appreciate their work!!

Annabel and Andrea were amazing! They helped me find a style that fit and I felt comfortable in!…read moreThey made clothes shopping fun. That's saying a lot as I usually dread clothes shopping.

Always so many cute things, forever my first stop for gifts. Every time I visit most of the…read moreselection has changed, but the crowd favorites stick around for the long haul. Love that the merchandise is refreshed so often because it means I can find something new to love with every visit. Perfect one stop shop!

No interaction with sales staff except to check out, but friendly. Found a great straw summer hat,…read morekimono, and discount necklace. Beautiful clothes but not a lot of extended sizes, I'm tall and a 14-16 and nothing over a Large that I could see stocked. A few baggy items may have worked. Help a tall sister out with some larger sizes! Smells great in there with some local candles. Great to stop and look, maybe buy, if the size and price are right.

Amazing selection of clothing, jewelry, and home goods! It always smells wonderful because of the…read morecandles. They have unique items that you won't find elsewhere!