Daniel is a pleasure to work with. He listens to each of your ideas carefully. He has a lifetime of…read moreexperience and is willing to share his ideas with you. Daniel created a beautiful necklace for me. The piece has so much sentimental value. It is beautiful and the small details are incredible. Thank you Daniel Reynolds!

From the owner: Daniel J. Reynolds, Jeweler opened for business in 1996 out of a sewing room in the front of our…read morehome. Within 6 months we opened a storefront on Main Street. And by 1998 we moved to our current location at 21 W. Cherry Street. We are a family owned jewelry store and we provide the majority of services we provide in-house. Our specialty is customized design, although many people know of us for repair of jewelry or replacing watch batteries. Whatever your need may be, we are happy to be of service.

Had a wonderful experience using my grandparents's old rings to make a new engagement and wedding…read moreband for me. Trina was great to work with! I brought designs I liked and she had similar rings for me to try on and let me know why some of the images I brought in wouldn't work (such as Etsy rings that have a super small/thin band that may break down the line). I really appreciated that she didn't just say "yes" to all my ideas and let me know why. We ended up collaborating on a beautiful and quirky engagement and wedding band (just like I was hoping for). She also did my brother and sister in law's rings and they look amazing! They cleaned the rings before my wedding and we got them soldered after. My rings a little different so initially someone else soldered it differently than intended but we showed Trina and she corrected it. Since we used the metals and diamonds from my grandparents, it cut down on the price while the customization still made it my own. It's so much more meaningful than just a store bought ring. HIGHLY recommend this store! Will definitely be returning for any and all my jewelry needs. Can't say more positive things about this!

Helpful and great selection. I knew nothing about engagement…read morerings outside of having an idea that I love pearls and gold. Erin helped guide me through all the different shapes and sizes of diamonds, the various bands, setting style, everything, to help me figure out the engagement ring of my dreams with my now-fiancé. Ring took a week to make which was quicker than I expected for a custom ring. I also love that they have a "design a ring" app on their website to play around. Highly recommend using Bauble Patch when looking for engagement rings.

The service and professionalism of the people at Paul Medawar Fine Jewelry have made me a customer…read morefor life. I came in with a vintage 1978 Rolex Datejust that has been in the family since original purchase. It needed serious TLC to just be wearable. I was not an established customer, I had no previous experiences with this store. They could have easily said "Sorry, this isn't fixable, but we can sell you a new one." But they didn't brush me off. They took the time (about an hour) to explain what was and was not possible - and why. Ultimately, I just asked David 'What would you do?'. His advice was perfect. Rather than spending thousands of dollars to dramatically alter the watch with new parts etc., he said he could bring it back to wearable condition for the cost of an hour of his time. David did what he said he would do, delivered more than I expected, and I doubt they made a dollar profit from it. This place is the definition of 'class'. My vintage watch is in great shape now and will be worn on special occasions to preserve it for the next generation. In the meantime, I'm in the market for a new daily driver Rolex - and I hope to buy it here.

Highly recommend this store. Both Jennifer and Dan are fantastic people and take care of their…read morecustomers very well. I had a small concern and Dan had reached out and gave plenty of his time. They value their customers and want them to feel welcomed and receive quality service and jewelry. Will definitely be returning. Thank you!

Lee & Birch is such a wonderful store! They are boutiquey without being horribly over-priced, and…read moreare always on trend. The denim selection is full of great brands that you know are quality and will hold up. Off the top of my head I know they carry (or have in the past) Hudson, Paige, and Spanx. The shoes are mostly Sorels, which always stand up incredibly well to our rough Michigan winters. Pro-tip: there is usually a Sorel trunk show or two every year, and special discounts offered for trunk shows and fashion shows! They have 4 locations: Grand Rapids, Rockford, Grand Haven, and Kalamazoo. Their website has inventory from all locations. Various events are held at each location as well. Kalamazoo is the newest, but it looked like they had a huge sidewalk sale this year. Grand Rapids hosts a great fashion show every [normal] year with other partnering local businesses and restaurants, drink tickets, a live DJ, and tons of great raffle prizes. I've also attended smaller versions of the fashion show at the Grand Haven and Rockford locations and they are so much fun! With the shut downs this year and social distancing in play they've adapted the sales and fashion shows to virtual events, which have still been surprisingly fun! They are interactive, have swag bags if you reach a certain $ order amount, and they still do giveaways by asking fun and simple questions. I think there have been 4 this year; the sale on the most recent one was insane!! At first glance the prices might seem high. That's partly due to the quality of the brands they carry. But they also run sales along with the fashion shows and occasionally throughout the year. Rewards can be earned on your account when you spend a certain amount, plus birthday discounts. And their accessories are actually very reasonably priced as well for the quality. I love this store! The Rockford location is my favorite (and closest). The shop is so cute, it's easy enough to shop around and see everything, and the stylists are all so helpful and friendly. Definitely check them out if you haven't already. Support Local!!

If you ever wanted to walk into a blogger's closet and go shopping.. this is your chance…read more Lee & Birch is the cutest store with the cutest clothing I have stepped into. I honestly feel like I could wear (and would want to wear) just about anything in the shop. They have everything from the super trendy styles to a more classic piece, all very tasteful. In addition to clothing, they offer accessories, bags, candles, shoes, and water bottles. Their price point varies so i feel there are options for everyone; some very affordable pieces to more high end. The girls that work here are super friendly and helpful, without being pushy. The store is clean and super cozy. They do not accept returns, just in-store credit or exchanges. They have a website, also! Can't say enough good things about this place!

Gilmore Jewelers is the only jeweler I trust! Kathy is the best, most honest, and experienced…read morejeweler youll ever meet!

I absolutely love Gilmore Jewelers! They have such a wide variety of jewelry... whether you want…read morefun costume jewelry or fine jewelry for special occasions you will find what you're looking for. Kathy is wonderful too! If you're not sure what you're looking for she will help you figure it out and she goes out of her way to make sure you're satisfied. They do repairs, custom creations, replace watch batteries, and offer great, friendly service. When you walk in to Gilmore Jewelers you'll feel welcome and when you walk out you'll feel like you made a new friend.

My Fiancé and his mom custom designed a ring here and it turned out beautiful BUT after less than 9…read moremonths of daily but careful wear, the band bent and a diamond on the band fell out. I do not wear the ring to workout, shower, do dishes, garden, or sleep and do not have a very hands-on job (sit at a computer most of the time). The metal is gold but we were never told of any precautions or concerns with the type of metal or design. We were never told to be cautious with wearing the ring daily or any risks associated with the design of the ring. Since this happened, multiple other professionals have told us the design and quality is poor, there is not enough support or prongs, all of the other diamonds were lose. Additionally, it was voiced by all the professionals we talked to that even with those concerns, what happened should never have after only 9 months and if it did, the fault is on the manufacture. Upon going to address these concerns with Herkner, we were told that the damage is "wear and tear" and they will not cover any repair costs. The associate we talked to said the damage was my fault and I should have known to not wear that ring type so often. She also did not know anything about how to utilize our insurance to cover the cost of repair but warned of the likelihood of our premium increasing so we should just pay the repair cost out of pocket now. We are very displeased with our experience, customer service, and the quality of a VERY expensive ring. I would NOT recommend this business and will be getting my ring repaired and likely redesigned elsewhere. Update to this originally review: We never did receive the information we requested from Herkner. We did get the ring fixed at a different jeweler. We also got the ring re-appraised and it came back significantly different than what Herkner appraised it for (it was adjusted to match the value at the time they completed the appraisal). The new jeweler proved we were not given the quality that we paid for and were guaranteed. It's one of those situations that we could not have predicted but want to share so it limits the people that it happens to moving forward. A shame that a local business scammed us on such a meaningful and special symbol.

I've had a few poor experiences with Herkners and would not recommend them…read more I brought in 2 watches (1 very old, 1 Rolex) that had stopped working properly. They guessed that a battery replacement was the fix for both and a few months later, both were back to having the same issues of lagging (old watch) and stopping entirely (Rolex). I needed a custom wedding band made with my own diamonds, and they quoted me $1200 in the store, but changed the pricing to $2500 after creating the CAD images, saying I must have misheard them. After some consideration, I ended up bowing out which they were very salty about given they had gone through the trouble of creating the images. I ended up choosing Craft Revival Jewelers downtown to make my band, which I'm SO glad about...they made me a nearly identical ring.. WITH added rubies for $1180 total! That's half the price of what Herkners offered me!

amazing service and could not be more impressed with this place! needed a pearl bracelet strung and…read morerepaired for a gift for my niece and everyone there was speedy, friendly and helpful! would highly recommend to anyone

Called a week before my wedding needing a prong moved on my engagement ring as I noticed it had…read moreshifted. Sent pictures through email and they said they could do it no problem! Took it in and they fixed it in under 5 minutes and many other jewelry shops were booking 2-3 weeks out for repairs which I did not have time to wait! They were SO awesome and helpful! Really appreciate their work!!

The people working in here seemed bothered and did not want to help me. I was surprised at the…read morerudeness I experienced. It made me leave and feel unwelcome. It definitely stuck out enough to have me write a review!

Nice stuff, but really expensive considering what they are selling. They have some beautiful…read moreclothes and a few cute decorative pieces, but the overly inflated prices are definitely not worth the exorbitant price tag. The selection, let alone the atmosphere, is not so exclusive as to justify such bloated price points. I have no clue as to why their prices are so high. I saw a cute dress that I thought about purchasing on my last trip to Paper Doll, but passed because it was not worth the price tag attached. Yes, it's nice, but clearly not that nice!

Amazing selection of clothing, jewelry, and home goods! It always smells wonderful because of the…read morecandles. They have unique items that you won't find elsewhere!

No interaction with sales staff except to check out, but friendly. Found a great straw summer hat,…read morekimono, and discount necklace. Beautiful clothes but not a lot of extended sizes, I'm tall and a 14-16 and nothing over a Large that I could see stocked. A few baggy items may have worked. Help a tall sister out with some larger sizes! Smells great in there with some local candles. Great to stop and look, maybe buy, if the size and price are right.