I've visited Paul Medawar Fine Jewelry numerous times throughout the past few years. Every time I…read morewalk in, the staff is quick to offer a friendly greeting along with their expert level assistance and knowledge. I've mostly worked with Adrian who is a total expert on their wide selection of watches. His knowledge on the style and craftsmanship of all their luxury brands is beyond impressive. I often find myself having a great time just talking with him and learning about the intricate details and history of the different brands they carry. This ultimately resulted in me purchasing a Grand Seiko with the most amazing "snowflake" dial and brilliantly polished metal. I'm in awe every time I wear it. Throughout my visits, I've seen all of the staff eager to help every customer. From walk-ins who just need a simple battery replacement to customers with complex custom jewelry designs, or couples looking for the perfect engagement ring, the staff at Paul Medawar provide the highest level of customer service. If you check out their Facebook page or Instagram account, you can also see the pride they take in their profession. Adrian and Dan often post short watch review videos explaining the history, style, and quality of many timepieces they carry. It's a great way to learn about these pieces in your free time. Shopping at Paul Medawar will leave you with a beautiful, high quality collection, as well as a new found knowledge of the jewelry you will wear for years to come.

The service and professionalism of the people at Paul Medawar Fine Jewelry have made me a customer…read morefor life. I came in with a vintage 1978 Rolex Datejust that has been in the family since original purchase. It needed serious TLC to just be wearable. I was not an established customer, I had no previous experiences with this store. They could have easily said "Sorry, this isn't fixable, but we can sell you a new one." But they didn't brush me off. They took the time (about an hour) to explain what was and was not possible - and why. Ultimately, I just asked David 'What would you do?'. His advice was perfect. Rather than spending thousands of dollars to dramatically alter the watch with new parts etc., he said he could bring it back to wearable condition for the cost of an hour of his time. David did what he said he would do, delivered more than I expected, and I doubt they made a dollar profit from it. This place is the definition of 'class'. My vintage watch is in great shape now and will be worn on special occasions to preserve it for the next generation. In the meantime, I'm in the market for a new daily driver Rolex - and I hope to buy it here.

I got a watch for my birthday recently and needed some links removed. Brisa was able to help me…read morevery quickly with the process and did not charge me for the service! Thank you so much Brisa & the team!

I came into Siegel's as a recommendation to find my wedding band in a pinch. Literally, coming in…read morethe day before my wedding, at like 3PM on a Friday. I was kindly welcomed by Lydia. She listened to my needs and gave me a variety of options in my budget. She was patient with me as I was pretty indecisive while I called my then fiance, and gave her input to help me out. Shout out to Cooper at JcPenney's for recommending Siegel's and shout out to Lydia at Siegel's for being kind, patient, and for coming up with the perfect ring for me! Also, love the apples that were available before walking in. Such an interesting and nice touch to add to the Siegel's experience! I can't wait to come back for my next piece!

I'm very happy with the engagement ring my fiance and I bought from J Morgan. I loved supporting a…read morelocal business as well. The staff was very kind and helpful. They helped us pick out stones that would keep us within the budget we had in mind.

A gem of an establishment! Great staff, professional and knowledgeable. They have worked on many of…read moremy family heirlooms and I am thrilled with them all. Need a custom piece? Grant and the group will go the extra mile for you!

I was looking for a skilled jeweler to work on resizing and securing some stones on a high-end…read morepiece. My mom found Northpointe Jewelers and suggested I give them a try. I was beyond impressed with the professionalism and prompt service I received. The work was done in 20 hours and done to exacting standards and at an extremely reasonable price. I cannot recommend this business highly enough.

Awesome custom made jewelry right here in North Muskegon. Next time you're looking for something to…read morebuy your significant other, check them out and help support our local businesses.

Not open until 10am and no Saturday hours. Need to update websie…read more Left a ring for repairs - exceeded due date and sent it offsite for repairs without my knowledge.

My husband bought me a beautiful cross necklace a few years ago at Liberty jewlers in Fremont…read moreMichigan. Recently, the clasp broke. So I took it in for repair. They told me that they would give me a call to let me know how much the repair would be for this little tiny clasp. Ok. A week later I get a call that my necklace has been repaired and the cost is $88! They had never called to get my approval. So, I go in to pick up my necklace. Well, guess what? Somehow the chain got LONGER. Did they replace the clasp or give me a different chain in a switch? I complained. They just said "sorry". Fast forward 6 weeks or so and I get a call, I think her name was Kathy. She said "I understand you had a problem with your repair?". I explained. She said "We will send you a $50 gift card". I dont want a gift card. I explained further the issue with the necklace and not calling me to inform me of the cost. She says " Would you prefer a REFUND of the $88?". I said yes and gave her my address. Today, we received a GIFT CARD in the mail for Roger's Jewlery. that is NOT a refund. I am extremely unhappy with this company Liberty Jewlers who is apparently owned by Roger's. Buyer beware!

I gave Bill another chance because I want to do business locally. I had an unsettling experience…read moretrying to sell bullion before I took some time to understand the volatility of the bullion market right now puts a lot of pressure on recyclers and they can run out of currency to continue to make purchases. So, I called to confirm he was purchasing gold today. He told me he buys at 95% of spot price on gold bullion and he was willing to buy what I was wanting to sell. I was satisfied with that number and sold my gold for a tidy profit over what I bought it for years ago. He now has a sign up that specifies they will not purchase more than $200 of silver in any form. I am happy to continue to do business here. The location is very convenient and offers a lot more than just selling bullion. I am grateful to have been able to do business locally and not have to drive hours in traffic.

The guy that works there is very rude individual he barely does his job he's late when he's…read moresupposed to be opening the store he's late coming in there that guy needs to be fired needless to say if you want to sell your gold go somewhere else or go when the lady is working because she is 20 times nicer than the man

5 Star rating for service and quality of work, I have a service dog and he goes every where I go…read more I went in to have some pins replaced in my watch band. They we really wonderful to not only me , but also to Dodger my Service dog, I waited as they they quickly replace not only the pin that was lost but replaced 6 loose pins and handed me my watch back. I went to pay for the work NO Charge. I would not go any where else to purchase jewelry or repairs. Their service is above and beyond any where I have been Tom Haney , Alma