I've visited Paul Medawar Fine Jewelry numerous times throughout the past few years. Every time I…read morewalk in, the staff is quick to offer a friendly greeting along with their expert level assistance and knowledge. I've mostly worked with Adrian who is a total expert on their wide selection of watches. His knowledge on the style and craftsmanship of all their luxury brands is beyond impressive. I often find myself having a great time just talking with him and learning about the intricate details and history of the different brands they carry. This ultimately resulted in me purchasing a Grand Seiko with the most amazing "snowflake" dial and brilliantly polished metal. I'm in awe every time I wear it. Throughout my visits, I've seen all of the staff eager to help every customer. From walk-ins who just need a simple battery replacement to customers with complex custom jewelry designs, or couples looking for the perfect engagement ring, the staff at Paul Medawar provide the highest level of customer service. If you check out their Facebook page or Instagram account, you can also see the pride they take in their profession. Adrian and Dan often post short watch review videos explaining the history, style, and quality of many timepieces they carry. It's a great way to learn about these pieces in your free time. Shopping at Paul Medawar will leave you with a beautiful, high quality collection, as well as a new found knowledge of the jewelry you will wear for years to come.

The service and professionalism of the people at Paul Medawar Fine Jewelry have made me a customer…read morefor life. I came in with a vintage 1978 Rolex Datejust that has been in the family since original purchase. It needed serious TLC to just be wearable. I was not an established customer, I had no previous experiences with this store. They could have easily said "Sorry, this isn't fixable, but we can sell you a new one." But they didn't brush me off. They took the time (about an hour) to explain what was and was not possible - and why. Ultimately, I just asked David 'What would you do?'. His advice was perfect. Rather than spending thousands of dollars to dramatically alter the watch with new parts etc., he said he could bring it back to wearable condition for the cost of an hour of his time. David did what he said he would do, delivered more than I expected, and I doubt they made a dollar profit from it. This place is the definition of 'class'. My vintage watch is in great shape now and will be worn on special occasions to preserve it for the next generation. In the meantime, I'm in the market for a new daily driver Rolex - and I hope to buy it here.

I highly recommend this jewelry store for anyone looking for elegance, integrity, and expert…read moreguidance in their jewelry journey.

Review We have been to Preusser for multiple services, and…read moreevery time we have the best experience. They've helped my mother order beautiful custom jewelry and appraise and trade in our inherited family pieces. We went in recently to pick my fiancé's wedding ring, and he had no idea where to start (chronically bad at making decisions)! Isabelle took perfect care of us, made great suggestions, and allowed us to explore their inventory to find the right option. She is deeply knowledgeable, passionate, and patient. We came back a few months later to make a final decision and purchase, and Isabelle had notes about everything we liked, his measurements and favorite style from our original visit! My fiancé was immediately able to make a confident decision, and the purchasing process was easy and turnaround time (with custom engraving) was great. As a bonus, I finally got my engagement ring appraised and fitted so I could insure it and wear with comfort! I live in Chicago, but we will continue to use Preusser exclusively for our jewelry needs.

Had a wonderful experience using my grandparents's old rings to make a new engagement and wedding…read moreband for me. Trina was great to work with! I brought designs I liked and she had similar rings for me to try on and let me know why some of the images I brought in wouldn't work (such as Etsy rings that have a super small/thin band that may break down the line). I really appreciated that she didn't just say "yes" to all my ideas and let me know why. We ended up collaborating on a beautiful and quirky engagement and wedding band (just like I was hoping for). She also did my brother and sister in law's rings and they look amazing! They cleaned the rings before my wedding and we got them soldered after. My rings a little different so initially someone else soldered it differently than intended but we showed Trina and she corrected it. Since we used the metals and diamonds from my grandparents, it cut down on the price while the customization still made it my own. It's so much more meaningful than just a store bought ring. HIGHLY recommend this store! Will definitely be returning for any and all my jewelry needs. Can't say more positive things about this!

Helpful and great selection. I knew nothing about engagement…read morerings outside of having an idea that I love pearls and gold. Erin helped guide me through all the different shapes and sizes of diamonds, the various bands, setting style, everything, to help me figure out the engagement ring of my dreams with my now-fiancé. Ring took a week to make which was quicker than I expected for a custom ring. I also love that they have a "design a ring" app on their website to play around. Highly recommend using Bauble Patch when looking for engagement rings.

Amazing establishment! Jerry & the rest of the team at Juhas and Sullivan are awesome. They put so…read moremuch time, effort, and thought into making each visit an experience for you. Very knowledgeable and they treat you like family. I absolutely love them! Totally worth the drive all the way from Chicago.

Juhas and Sullivan has been amazing to work with. They are so knowledgeable and helpful while not…read morepressuring just to make a sale. Cassidy helped my fiancé design my engagement ring and really made his vision come to life. We will continue to work with them and recommend them to everyone we know!

I am totally satisfied with my custom jewelry project. The staff at D&R are 100% professional,…read morefriendly, and knowledgeable. Excellent workmanship and fair prices made the experience certain to inspire my future business. Rich S.

Every time I'm on Wealthy street, I make sure to pop into Dime & Regal! The cutest little jewelry…read morestore with great quality, price scalable jewelry handmade my local artists. They have everything from an everyday necklace to engagement rings and permanent bracelets. Highly recommend stopping by the next time you are in the area!

I cannot recommend Almassian Jewelers enough. Incredible customer service. I came in for an…read moreappraisal and they went above and beyond. If you are looking for the best jeweler in Michigan look no further.

Excellent company and people to work with and gain knowledge…read more Trent and Shannon are honest, sincere and professional. Appearance of the store was immaculate and friendly.Every time I walked in I was greeted. My outcome was more than expected, I highly recommend them for your jewelry needs. Tom

They had my watch for days for a battery replacement. It's a fossil, not fancy. I worked at a…read morejewelry store and it takes 20 minutes, tops. That includes cleaning and setting the time.

My husband and I lived in Kentwood for many years prior to our retirement and subsequent move to…read moreNevada in 2001. We are coming back to Grand Rapids in a few weeks for a visit. We will be visiting Tom at Swierenga's for sure! What a pleasant man, delightful staff, and beautiful store. We may not buy but we will visit a dear friend who has been honest, caring and trustworthy for many years! Judy U.

Very nice experience. He took care of my loose ring with a sizer that made it fit perfectly. He…read morealso took spacers from my watch band and now that too fits perfectly. Big difference in both. They have wonderful jewelry. I will be back to check that out more next time!