I took a pile of metal items in to this business and the appraiser went thru all items carefully…read moreand professionally. He answered all my questions openly and honestly. He came up with a quote and I was satisfied. I have some more stuff around the house that I will take in the next visit to Holland. Paid me in cash.

I have always had a great experience with Holland Coin. They are honest and have great service,…read moreselection, and value. They are transparent and treat everyone with respect. I have and will continue to only do business with Holland Coin. I always recommend Holland Coin to friends and family.

Amazing establishment! Jerry & the rest of the team at Juhas and Sullivan are awesome. They put so…read moremuch time, effort, and thought into making each visit an experience for you. Very knowledgeable and they treat you like family. I absolutely love them! Totally worth the drive all the way from Chicago.

Juhas and Sullivan has been amazing to work with. They are so knowledgeable and helpful while not…read morepressuring just to make a sale. Cassidy helped my fiancé design my engagement ring and really made his vision come to life. We will continue to work with them and recommend them to everyone we know!

Very nice experience. He took care of my loose ring with a sizer that made it fit perfectly. He…read morealso took spacers from my watch band and now that too fits perfectly. Big difference in both. They have wonderful jewelry. I will be back to check that out more next time!

Had a wonderful experience using my grandparents's old rings to make a new engagement and wedding…read moreband for me. Trina was great to work with! I brought designs I liked and she had similar rings for me to try on and let me know why some of the images I brought in wouldn't work (such as Etsy rings that have a super small/thin band that may break down the line). I really appreciated that she didn't just say "yes" to all my ideas and let me know why. We ended up collaborating on a beautiful and quirky engagement and wedding band (just like I was hoping for). She also did my brother and sister in law's rings and they look amazing! They cleaned the rings before my wedding and we got them soldered after. My rings a little different so initially someone else soldered it differently than intended but we showed Trina and she corrected it. Since we used the metals and diamonds from my grandparents, it cut down on the price while the customization still made it my own. It's so much more meaningful than just a store bought ring. HIGHLY recommend this store! Will definitely be returning for any and all my jewelry needs. Can't say more positive things about this!

Helpful and great selection. I knew nothing about engagement…read morerings outside of having an idea that I love pearls and gold. Erin helped guide me through all the different shapes and sizes of diamonds, the various bands, setting style, everything, to help me figure out the engagement ring of my dreams with my now-fiancé. Ring took a week to make which was quicker than I expected for a custom ring. I also love that they have a "design a ring" app on their website to play around. Highly recommend using Bauble Patch when looking for engagement rings.

He has coins, he's just never there during his business hours. Been there 4 times, zero for 4. No…read morenote on the door, why bother having business hours posted?? Always call before you drive here. Maybe you will have better luck.

Jerry's coin is open Monday-Friday 10:00 am- 5:00 pm and Saturday 9:00 am- 1:00 pm. Wonderful shop,…read moreJerry is great!

I highly recommend this jewelry store for anyone looking for elegance, integrity, and expert…read moreguidance in their jewelry journey.

Review We have been to Preusser for multiple services, and…read moreevery time we have the best experience. They've helped my mother order beautiful custom jewelry and appraise and trade in our inherited family pieces. We went in recently to pick my fiancé's wedding ring, and he had no idea where to start (chronically bad at making decisions)! Isabelle took perfect care of us, made great suggestions, and allowed us to explore their inventory to find the right option. She is deeply knowledgeable, passionate, and patient. We came back a few months later to make a final decision and purchase, and Isabelle had notes about everything we liked, his measurements and favorite style from our original visit! My fiancé was immediately able to make a confident decision, and the purchasing process was easy and turnaround time (with custom engraving) was great. As a bonus, I finally got my engagement ring appraised and fitted so I could insure it and wear with comfort! I live in Chicago, but we will continue to use Preusser exclusively for our jewelry needs.

I've been trusting Herkner with my Jewelry needs for 20 years now. So over half of my life. Last…read moreweekend they REALLY followed through on their tradition of excellence. I had a 1910 Edwardian Era Filigree ring that needed significant repair and sizing. On very short notice the weekend before Christmas. Roxanne took the challenge and delivered. I couldn't be more grateful. Awesome customer service and value are why Herkner is still #1 in Grand Rapids for well over 100 years.

My Fiancé and his mom custom designed a ring here and it turned out beautiful BUT after less than 9…read moremonths of daily but careful wear, the band bent and a diamond on the band fell out. I do not wear the ring to workout, shower, do dishes, garden, or sleep and do not have a very hands-on job (sit at a computer most of the time). The metal is gold but we were never told of any precautions or concerns with the type of metal or design. We were never told to be cautious with wearing the ring daily or any risks associated with the design of the ring. Since this happened, multiple other professionals have told us the design and quality is poor, there is not enough support or prongs, all of the other diamonds were lose. Additionally, it was voiced by all the professionals we talked to that even with those concerns, what happened should never have after only 9 months and if it did, the fault is on the manufacture. Upon going to address these concerns with Herkner, we were told that the damage is "wear and tear" and they will not cover any repair costs. The associate we talked to said the damage was my fault and I should have known to not wear that ring type so often. She also did not know anything about how to utilize our insurance to cover the cost of repair but warned of the likelihood of our premium increasing so we should just pay the repair cost out of pocket now. We are very displeased with our experience, customer service, and the quality of a VERY expensive ring. I would NOT recommend this business and will be getting my ring repaired and likely redesigned elsewhere. Update to this originally review: We never did receive the information we requested from Herkner. We did get the ring fixed at a different jeweler. We also got the ring re-appraised and it came back significantly different than what Herkner appraised it for (it was adjusted to match the value at the time they completed the appraisal). The new jeweler proved we were not given the quality that we paid for and were guaranteed. It's one of those situations that we could not have predicted but want to share so it limits the people that it happens to moving forward. A shame that a local business scammed us on such a meaningful and special symbol.

They had my watch for days for a battery replacement. It's a fossil, not fancy. I worked at a…read morejewelry store and it takes 20 minutes, tops. That includes cleaning and setting the time.

My husband and I lived in Kentwood for many years prior to our retirement and subsequent move to…read moreNevada in 2001. We are coming back to Grand Rapids in a few weeks for a visit. We will be visiting Tom at Swierenga's for sure! What a pleasant man, delightful staff, and beautiful store. We may not buy but we will visit a dear friend who has been honest, caring and trustworthy for many years! Judy U.