we attended the bingo and Jenna was our serve. Jenna's was very sweet and very attentive !

I had the most amazing bridal shower this past Sunday at the Grand Plaza. The venue was beautiful and the food was delicious. The hospitality and service is EXCEPTIONAL! Across the board every single person at Grand Plaza is extremely kind, attentive, professional, and helpful! They go above and beyond to make sure everyone is taken care of and having the best experience. They work like a well oiled machine. Everything was on point!! I was amazed. They made the event flow so beautifully. The managers Chris and Amanda are amazing! I was so grateful how accommodating they were working with my mom to make this day so special! The service staff are also amazing. Special thanks to Jess as well for being so helpful! I can't say enough great things. If you are thinking of having your next special day here the answer is YES!! 11/10 recommend!!! read more

Grand Plaza - Caterers Near Me - Staten Island, New York

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From meeting with Catherine when we were looking for halls to all of the planning we could not have asked for a better experience! Chris was amazing coordinating with all of our vendors making sure everything went smoothly. Jenna was amazing coordinating wonderful and attentive. Head waitress. Highly, highly, highly recommended Grand Plaza or any of their venue, Grand Plaza, The Vanderbilt, or Grand Oaks CC. read more

I recently had my daughters Sweet 16 here. What an amazing venue to host your event Amanda was great and very helpful. They definitely often the most for your money and have 2 beautiful rooms to choose from based on your the amount of people you have attending. Also they offer sit down dinner or a buffet! So Many good choices to choose from read more

Grand Plaza - Grand plaza - Caterers Near Me - Staten Island, New York

The service, the food, the room, the ambiance, the staff - my wedding day was an absolute dream. Chris and his team are great to work with. Easy to reach and so accommodating. read more

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Just wrapped up a 2 year olds birthday party. Everything was perfect, the staff including servers, bar tender and management were professional, courteous and attentive. Everyone had a great time. I highly recommend. Thank you Grand Plaza for a wonderful time. read more

I reached out to see about having my daughter's baby shower here and from the first call-I knew this was the place. Chris and his staff worked with us and was so wonderful. He paid attention to detail and ensured nothing was amiss. We had to change the date of the shower nearly a week prior to the event and everything was moved with no issues. I can't say enough about Chris, his staff, the food, the décor and the level of service we received. I'm looking for a reason to host another event here. If you have any hesitation about booking your event here-take my word for it-you will not be disappointed. I highly recommend this venue-5 stars is not nearly enough. read more

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Nedor Decor here - I did an event here for a beautiful bride to be and all I got to say is wow ! This hall is beautiful - Chris is amazing ! And even Terry not sure if I am spelling her name right but everyone was just so helpful and sweet ! Ugh and the food was yummy! All I have to say is - I would Deff recommend them for your next big event and also us to decorate - please find Nedor Decor on Instagram or Facebook !!!!! Will be sharing pics read more

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loved the food! the staff members were very kind. i was there for one of my god-dauther's christening parties. they allowed us to take extra food home. we had a great time. read more

My husband and I came across the The Grand plaza looking to celebrate our wedding renewal and we came to this beautiful, classy, spectacular place. We then met with Chris and Chris sold us. He was so welcoming and listened to everything little detail. Chris was great he made us feel great throughout the whole process. He made sure our reception was spectacular. Chris was hands on and made sure everything and I mean everything was perfect! The food and the timing was everything. The grand plaza is beautiful and reminded me of what our home felt like. The servers there were all equally efficient and so was the bartender. Look no further! Thank you Chris! (Grand Plaza) read more

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Chris and Sal were amazing and helped us every step of the way in producing a beautiful shower for my daughter. This trying time of Covid 19 let to constant changes which hindered the venue's normal procedures~but staff was fabulous and right there at all times. The food was good, the service was wonderful and the shower was perfect. Thanks to all!! I highly recommend The Grand Plaza. read more

Grand Plaza - The Grand Plaza made the commendations for an wonderful outside party! - Caterers Near Me - Staten Island, New York

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I don't even know where to start. Be prepared, this is a lengthy review. I had my bridal shower here this week- everything was PERFECT. From the amazing food, the ice cream sundae bar, the incredible staff, the uplighting, the accommodation, Chris the manager, Betty the maitre d', let me go in depth here: I met with Chris a couple of months ago to inquire about booking and he was so professional and informative. He was VERY fair when it came to pricing, the best I found in Staten Island for the service and type of hall we were getting. After calling and going to almost every venue on Staten island, I was confident in choosing the Grand Plaza, and I'm so happy I made that decision. He was able to accommodate an all female staff and kosher/halal meat per my request. They also allowed us to come the morning of the shower to set up centerpieces and our flower wall! Christine at the front desk was very helpful with any questions I had and set everything up efficiently with the contract and menu. The day of the shower, we brought a cake, cupcakes and macaroons for the dessert table. Betty and her staff set everything up with their own cupcake towers, trays and even added their own complimentary matching decor to the dessert table without me asking for it! Betty was AMAZING, she checked on me throughout the entire night and even made sure to save me ice cream from the sundae bar at the end since being the bride to be, I barely had time to grab anything! The food. Was. Incredible. The pickiest of guests were telling me how great the amazing the food was. I honestly wish I could go back just to have dinner there, I still can't stop thinking about that pesto crusted salmon! (I'm serious) The wait staff. I can honestly say I have never encountered such professionalism from a wait staff at any event I've attended. My guests were telling me all night that the venue, food, and specifically the staff, were amazing! Our dj was having technical difficulties and it cut back on our party time, but the staff was very lenient when the event went over our end time and we really appreciated this. We brought an 8 foot flower wall with a truck, and we didn't have the truck to take it home the same night, so Chris allowed us to pick it up the next day with no problem whatsoever. I will never forget how perfect my bridal shower was, and it was all thanks to the staff at the Grand Plaza. If you book your event here, you will NOT regret it! read more

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I had my engagement party at the grand plaza this past weekend (May 28) and I couldn't have been more happy with the excellent service and amazing four course meal that was served. Every one of our guests had only positive things to say about the food, the decor and service they received. Working with Chris these past few months was flawless; he is attentive, responds to emails very quickly and makes sure your day runs smoothly without you even knowing if there were any issues! He was the highlight of our experience at the Grand Plaza. Highly recommend this venue to everyone! read more

I had a bridal shower at the grand plaza plaza and I couldn't have have had a more perfect event. The service was excellent the food was delicious I didn't run into any issues at all. And what a beautiful venue itself! I would definitely do more events here in the future. read more

Do not listen to these reviews about Grand Plaza. I am having my wedding there in November - so a review is a little premature - but so far, the entire experience has been nothing short of wonderful. The manager Chris is such a great guy that works with you on every single detail. My fiance and I brought her mother to one of the food tastings and it was white-glove service with food after food after food. And it was delicious! The room is beautiful and they have done recent upgrades with lighting so that the entire room glows. When we booked the package, the show you all the options and make any changes that you require. I will do another review (or update this one) after my actual wedding - but up until this point, I can only give an A+ to Chris and his team at the Grand Plaza! read more

This place is nothing short of Amazing! The Grand Plaza and its staff are truly everything you would ask for in a venue. To the start of my Wedding planning and booking the Grand Plaza, Chris Cenci was wonderful. I didn't have the deposit needed to secure the date and Chris penciled me in with my word. He saved the date for me, no other place would ever do that, especially in wedding season. But I assured him my heart was set on the Grand Plaza and he worked with me. I felt like family from the start. I had so many ideas and emailed and called and visited Chris with everything and he paid close attention and made sure everything was brought to life! When I reached the Grand Plaza on my wedding day, i was in Awe. Tara my assistant and bartender waited on me all night. My guest were raving about her courteous ways, always asking them if they were ok and she kept the drinks flowing. The servers were kind and patient and the food was delicious! Worth every penny I spent. They cater one wedding at a time, so you get the whole venue to yourself. My guest kept guessing which room was next from the ceremony in one room to cocktail hr in another room and the Reception in the Grand Ballroom. I am so happy with choosing the Grand Plaza! read more

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Highly recommend! Chris was attentive personable and professional. My wedding was perfect and the food was delicious.

On Saturday Night 3/30/19, we celebrated our Daughters Engagement at the Grand Plaza. From the day we booked (after looking at every catering hall in Staten Island) until the day of the Party, Chris & Christine were so professional and helpful and I have to say everything was PERFECT from beginning to end. The service was over the top, from the Maitre D, the Waiters, the Bartenders. All of our guests were raving about how excellent the food was, starting with the Park Salad, the Tortellini with Spinach alfredo was a big hit. We chose the hanger steak, the Chicken Fontina & the Pesto Crusted Salmon and they did not disappoint. All of our guests had a fabulous time! Thank you Chris & Christine and your incredible staff for making my daughter's engagement party a big success. It was an incredible evening. We will definitely book future events here. read more

Excellent, Professional services. Just celebrated my husbands Surprise 50th Birthday at the Grand Plaza. From day one and the days leading to the event, Chris and Christine could not have been sweeter or more helpful. Their professionalism, attention to detail and support made for a great event. My guests loved the food, service, and ambiance. Would definitely recommend and use them again for future events! Thank you Chris & Christine for helping me pull of my surprise and a completely successful event. Just like I planned it! Ivy read more

We had our wedding here on April 7 and it was fantastic! Everyone at the Grand Plaza was super helpful and accommodating, the food was great, and all of our guests had a fantastic time. Christine was so helpful in helping us plan every detail, and was very responsive to our needs and questions. Chris, the owner, was very nice and accommodating as well, and the bridal attendant and maitre d' ensured that everything ran smoothly the day of (seriously, I don't know what we would've done without them!). Best of all, they were willing to work with our budget, and thanks to them we were able to have a lovely wedding for a very affordable price. We had a truly great experience with the Grand Plaza and highly recommend them. read more

Attended a wedding event here this week and I loved every single detail. It's clear that they take pride in their service and venue, and the food was SO good! Would definitely book my next event here read more

It's been a few days since I came here and I'm STILL dreaming about the pesto crusted salmon in tomato butter sauce- WOW. The service was incredible, every staff member was super attentive and quick to get whatever you needed, pleasantly too!! It's also really nice to sit in, everything is so clean and pretty (you feel like you're in a really fancy place). They've also got colored ceiling lights that can be adjusted to whatever color you like, which made the atmosphere really cool. If you're looking for the perfect hall to book your next event, look no further- this is the one!!! read more

Booked our wedding in October 2020 for a 12/5/20 Reception. Chris the banquet manager notified us weeks later that because of the Covid Restrictions imposed by the city at that time, that they were unable to accommodate our wedding. (Note: at that time the city would not allow an event of more than 25 guests). Although we were still willing to cut our guest list down to 25, they cancelled the event. We married on 12/5/20 followed by a small dinner with immediate family in a private home. They have refused to refund our $3000 deposit. Insisting that we could use the amount as a future credit for a future event. We have no need for their services !!! Our other vendors were very sympathetic to what happened and fully refunded our deposits. (Florist, Limo, etc). Yet a year later they refuse to refund our $3000 deposit , for an event that THEY CANCELLED !!!! Simply Disgusting. Would not recommend doing business with an unscrupulous business such as this. read more

I had my daughters Sweet Sixteen here and it was a beautiful venue with excellent service and food. Christine S. made this experience super easy for me. She handled everything so professionally. She referred me to the right people from Photographer light engineer and table center pieces, I was very happy with everything. I really did not have to do anything but just show up to the party. I highly recommend this place. read more

Chris Cenci, the manager of Grand Plaza is so great in accommodating all our requests and more. He is probably one of the nicest events manager that I have ever met, and downright pleasant and attentive to practically all the details. We could not have asked for more. The food was absolutely delicious and the portions are just right. His assistant, Kristine, should also be given credit as she has always been pleasant ans helpful on the phone. Chris Cenci has a great team! We wish continued success on Grand Plaza, keep on aiming high when it comes to service and you will never go wrong! Cheers! Maria and Anthony Lombardi read more

This place is a DUMP. I attended an event last nite there and my entire family left there feeling disgusted by the filth on the utensils and the bugs in our food!! The glasses were not clean and still had lipstick stains on it from the previous person!! UNHEARD OF!! Not to mention that I saw 2 dead roaches embedded in that disgusting carpet. The staff is clueless and very unprofessional. The maitre d looks like she got her graduate degree and catering experience from a high school cafeteria.The food presentation was gross. The only thing good about the place was the bottled beer because they didn't make it. I wouldn't recommend this place to an animal. The board of health will be hearing from me next. How is a place like this still open?? There is not 1 place on Staten Island that I can truly say I had an unbelievable experience at. You want good food and service?, you may have to explore and research some places in Brooklyn or NJ. read more

I'm not sure where the above reviewer went, but I don't think it was the Grand Plaza. We visited this place on our quest to find a catering hall for our wedding. First off, there is only 1 room not multiple rooms that were talked about above. You walk in, there's a tiny hall and you walk into this gigantic room with white everything, walls, ceiling, chair covers, with hideous green carpet and there are NO WINDOWS. It felt like I was in a gymnasium. They can even divide the room with what looked like a makeshift plastic type wall they move across. Um, no I'll pass. Now, let's talk about the presentation. We had an appointment and was greeted by a teenage girl with her breasts hanging out. I literally thought they were going to fall out of her shirt. Real professional. She brought us in the room for about 1 minute then walked us out. We then went in an office, where I'm assuming the banquet manager, ignored us and kept talking to his friend on the phone. She then handed us a menu and told us to look at it. I'm assuming this girl was no more then the receptionist. Then came in the car salesmen. He started going on and on about the price, how ":we won't find anything cheaper" then whipped out a calculator and started punching in numbers. Didn't explain anything, give us history on the place, he just wanted the sale. After the whole 3 minute presentation we left. I felt like I just left a really seedy car salesman. Yes, the price was the cheapest we saw, but you do get what you pay for. Needless to say, we didn't book there. This place reminds me of a sweet 16 factory, definitely not for an upscale event and lacking customer service to put it nicely.. read more

Very beautiful room. Excellent food and an awesome very attentive staff. The affair was perfect in every way.

Clean, friendly, outstanding food, and relaxed atmosphere make this a really good place to have an event. Not sure how pricey this place is, but if your gonna have an event completely indoors, this place takes care of that perfectly. All the rooms are right near each other so there is no getting lost here, but it also feels like you're in a much larger place than it seems. The food is here is so good I wish I could this place 4.5 stars! Standard coctail hour but exceptional quality of everything, and dinner consisted of a nice sized whole roasted chicken. I was very satisfied! Bravo! read more

Went to a family wedding here and it was great. Nice inside and food was pretty decent.

Just left a wedding at this place and it was beautifully done! The food was great and service was even better. I have a gluten allergy and one of the servers went out of her way to have the kitchen cook me a special order. Great experience highly recommend. Beautiful hall! read more

Went to a Wedding there 9/24/16. Cocktail wasn't bad but every time the waiters brought food around by the time they got to the back tables they had one item to feed 12 of us at the table. There were three choices and I'm gluten free. So I ordered the Prime Rib I asked for medium to well done. It came out so rare and fatty that it turned me off! Before the main entree there was a pasta which I couldn't eat and before that was a salad which I had two because my niece didn't eat hers. For the entree the waiter said he will bring it back but I was just so turned off I just ate the mashed potatoes and vegetables. The pictures on the website looked so Lavish and Elegant unless there are others rooms that I didn't see. read more

I had my daughters first birthday at grand plaza on June 4th. It was wonderful!! The staff and the manager Chris were so nice and went above and beyond to help and make sure we were happy with everything. The food was very good! All the guest loved it and reached out after to tell me that everything was great! Have no complains at all! Would definitely book another party there again. read more

I had my daughter's sweet 16 party here on June 28th 2015.The service was great.They were very clean.The food was delicious.My company loved it and the presentation as well.The staff was very accommodating.Thank you Chris for making the party a success.I highly recommmend!! read more

I never leave reviews but I am so appreciative of all of their help for my engagement party that I HAVE to sing their praises! For us personally, they were the most affordable AND the nicest looking venue and most easy to work with- all in one! Chris Cenci is absolutely amazing to work with, such a sweetheart. He is very thorough, patient, helpful, and calming- he is a very large part of me wanting to leave this review. He readily answered all of our MANY questions lol, and he is a pleasure to work with! Everything down to the decor/theme I had in mind was able to freely be done, no issues. I bought all of my decorations to style the room ourselves and we were able to decorate in peace the night before, as well as getting help when needed. I got so many compliments on how beautiful the room looked. One side of my family are a bunch of hard to please Italians regarding food (LOL) and everyone RAVED over how amazing the food was, compared to other catering halls! My friend is a chef in NYC for government events & parties, and at the end of the night he actually wanted to meet the chef and compliment his work. Augie was everything a Maitre'd should be; calm, attentive and a leader making sure everything went smoothly for me and my fiance, as well as the guests. I already am recommending the Grand Plaza to anyone I know who needs to find a catering hall for their event. I had an absolutely beautiful, perfect engagement party and it could not have went as smoothly if it were not for the staff. Thank you so much once again to everyone at the Grand Plaza for helping me create such a memorable happy night! read more

I had my daughter's Sweet 16 party at the Grand Plaza. The whole experience was positive. Chris and Christine are great! They were extremely pleasant and professional all the time. They were always available to answer any questions and were very accommodating. The place looked beautiful, the service was great, and everyone enjoyed the food. read more

We just had my son's wedding at the Grand Plaza. Everything was wonderful. The friendliness of the staff, the delicious food and the personal attention that we all received. Thanks to Chris and his staff. Well done! We will not hesitate to recommend this venue. read more

I had my Wedding at The Grand Plaza last month and I couldn't have been more satisfied! Chris Censi was always friendly, polite, helpful and above everything....patient! Whenever I needed to speak to him he put aside what he was doing and gave me his undivided attention. The food was great and the Venetian Hour's chocolate fountain was a real hit. Chris Censi, provided containers and the guests brought home goodie bags. Everyone said it was the best Wedding they have been to in years! Thank You Chris! I highly recommend The Grand Plaza for all occasions. read more

I had my wedding there on July 2015. I was not happy with the results at all. We made sure to pay for the best of everything even going for the dinner tasting and picking out our menu. Well the day of the wedding the Grand Plaza showed its true colors. My cake was messed up (I went to the bakery paid extra and gave photos of what I wanted it was drawn out by the bake shop and agreed it was going to be done) when the cake came it was all wrong (cant really blame the grand plaza for that but it didn't make me happy). Then there was the salads, NOT the salad I picked AND the salad they served looked and tasted like mush, like it was sitting in the dressing for hours before the wedding and there was so much dressing on it. We upgraded our package for the venetian hr., what I got was bruised mushy strawberries, my wrong wedding cake, a few ice creams and a handful of pastries. ALL on 2 tables for 110 people it looked like nothing was there I was completely embarrassed. The cocktail hour I will say was good. I spoke with the manager Chris who promised me a gift card for Arirang for messing up the salads. (which he later NEVER GAVE ME). I contacted another manager Margaret who I brought up all the other problems I had, after 3-4 months of sending her the photos of the cake, rotted strawberries etc. she mailed me a gift card. I reached out to Chris again to find out where his gift card was (for the salad mix up problems) he then told me he sent it back to crop since Margaret sent me a card for the other problems (which had nothing to do with the salad mix up he screwed that up). This August is my moms 60th bday THANK GOD I didn't book with the Grand Plaza!! ...Book at your own risk with them! read more

This place is a DUMP!!it would gwt zero stars , its outdated and the maitre dee chris Hes jst a joke. He gorhis certificarions from a crackerjack box , he was talking to employees as if they were lower than dirt. I would not recommend anyone going here the tackiest of the building amd the management and snooty receptionist she never answers the phone and when she does its like she can't be bothered. Lipstick atains on glasses bugs flying around the tables, classless place dnt bother giving business to this place, play it smart and go to the vanderblit for a classy experience read more