This may be the best hotel that we have ever stayed at. The space is beautiful and elegant. The…read morerooms are awesome. We upgraded and had a beautifully appointed room with a patio. The staff couldn't do enough for us. The outdoor spaces are amazing. The restaurant and bar offer well shaded dining areas with an ocean view. It's a lot of fun to linger over the excellent breakfast or a cocktail. The poolside area is ringed with lounge chairs and attentive staff. At first I was concerned because the hotel is located outside of downtown Palermo. There are shuttles that drop you off downtown. It was actually a relief to be at a quiet location away from the crowded city center. Rooms are expensive, but staying here is an indulgence. It's well worth the splurge.

A great pleasure to write this review. With Grand Hotel Villa Igiea everything is outstanding and…read moreexceptional. Style and class is combined with a relaxed approach and a beauty that stuns you. Palermo at its best. And you can in fact stay here without ruining yourself. The building, the garden, the sea embrace you, having breakfast, lunch and dinner or just a late night walk. Top class in every dimension. Highly recommended for all of us. Sad to say this kind of experience probably will not last for ever...

Fabulous Golden Hour / Sunset Rooftop Bar - Palermo....Best Views in Palermo / Great Drinks and…read moreTerrific Service - in particular Pietro who gave us some site seeing tips and remembered us & our drink preferences & good recommendations. Had Pisco Sour / Gin Fizz and they even had a selection of Mescal..

Very expensive for what you get. Also, they wouldn't hold…read moreour luggage in a private place and wanted us to leave it unsecured in the lobby. The whole experience was mediocre!

Excellent hotel! Very friendly and caring staff at the front desk (Francesca is very attentive)…read more The room was clean and cozy. The location is great! A short walk away from the Quattro Canti. It is also directly in front of the teatro and on a very busy touristy street full of bars, restaurants, and a cafe next door! Reasonable pricing! Highly recommend staying here.

Beautiful location and excellent service, our room was cozy, delicious breakfast served in our room…read morewith no cost, highly recommended

I planned a trip to Palermo during the 4th of July weekend and settled on this hotel based on the…read morefact that it has a spa. However, Covid be damned, the spa was closed. The hotel is at the top or bottom of a very active street. Restaurant, bars, stores, and cultural sights and anything else you can imagine. Valet parking is offered through and outside service and it really is a burden taken off your shoulders. The hotel is on a semi-restricted street and the GPS will not make your life easy. I parked nearby and walked it and had the valet guys grab the car for me. The room is comfortable and efficient. The one drawback for me was the advertised balcony. If I knew this was what I was getting I would have paid more and got a room that overlooked the street. The hotel provides you with and included breakfast that you have to sigh up for due to Covid, but it is a pretty nice spread. Eggs, bacon, croissants, deserts, fruits and the list goes on. I was very impressed. An affordable and comfortable stay in the heart of Kalsa. The staff is amazing as well.

Stayed in the hotel during the Festino di Santa Rosalia 2018. AWESOME Hotel. Got 3 rooms for us. My…read morekids, my guests and my bf and I. I got the best corner since im paying. Lol.. Comes with breakfast. Its close to where the fireworks. The hotel is close to the 4 corners of Palermo, the Cathedral and the port. Met a Famous Italian Tv Host Salvatore la Rosa #santarosalia2018 #palermo #casarecciofl #italy

Was greeted with friendly staff and delicious treats with champagne. The B&B hotel style was…read morewonderful & extremely clean!!

Porta di Castro is great. It has a unique, hip feel to it, with funky art and old Vespa parts…read moreadorning the walls. The staff are very kind and helpful and provided us with some great tips on where to go around Palermo. The location is great for walking around the heart of town. The breakfast ain't bad, either. Highly recommended.

We had a very positive experience with this hotel. It was clean, the staff very friendly and…read morehelpful, and the location terrific. It was quiet yet very walkable to the places you are there to explore. I would not hesitate to stay there again.

I am very disappointed in this hotel. The location is terrific, but the staff were not helpful in…read moreclearing up a problem with the room. The hotel is definitely dated and the rooms are not worth the price. Don't be fooled by the lobby or the website - I'm sure one can do better.

Grand Hotel Piazza Borsa. Disappointing Service…read more I would love to have rated this hotel higher. A classic Italian structure from 1862, it is built around a huge 4 story central atrium called the cloister. The last renovation was very well done maintaining the design themes while bringing the place up to modern standards. Our room was quite large with enough space to lay it out a small suite. It was beautifully furnished with both antiques and contemporary furniture. The housekeeping staff was first rate. The rest of the staff was another story. Our impression is that they felt it was a privilege for us to be allowed to be in the place. One evening we sat down in the atrium area to play cards. The wait staff attended to all the nearby tables and ignored us. After an hour, I went up to the room to get a beer that I had bought outside. In less than five minutes, the manager was at the table to tell us that a waiter had complained that what we were doing was not allowed. My response was not heated, but I was clearly very annoyed and unhappy. After telling me that we had been ignored, he backed down. In that case there "was no problem". The maître d' of the dining room displayed a similar attitude. He strutted about rather pompously ignoring diners after he had pointed out their tables. On our free day, we went down to breakfast around 9:00. At 9:30, he stopped by to hint strongly that we should go even though breakfast ended at 10:00. He said in plain English :"Two minutes!" The breakfast was worse than a bargain hotel breakfast in the states. Hot food was served cold. Cold meats had no flavor except for the smoked salmon. It tasted fishy. Selections were limited. By 9:00 they stopped bringing out fresh food. Even earlier, selection was very limited. There was no indication that guests could order omelets or fried eggs until people at another table did so.

Perfectly located to anything you want to do in Palermo, the Grand Hotel Piazza Borso will have you…read morefeeling like a Queen ( or King) given it is located in a building that once was a palace. The main entrance is on the side street but once you push through the revolving door, you'll find yourself just steps away from the gorgeous center courtyard which is used for weddings and gatherings around the fountain. Smart people designed a retractable roof over this section so it is available rain or shine. Check in is smooth and easy assuming you have made a reservation and within moments I was on my way to my room. I got there about noon and thankfully my room was ready as I needed a nap from the travel. I had what they call a deluxe room with a view and it was lovely. Large with a balcony overlooking the Piazza San Franseco, it had a king sized bed, desk, mini fridge and a pot for boiling water for tea, no coffee. The bathroom was great stocked with toiletries, a decent shower, heated towel rack with plush towels and a toilet that required a master control panel. What's that, you say? Yep. This toilet comes with a control panel that had it doing all that a toilet should and then some. My favorite feature was the light inside, perfect for those middle of the night visits. Breakfast was also included in my room rate and is served until 10 am in a lovely room on the first floor. It's buffet style and includes eggs, bacon, pastries, cheese, cereals etc and was just ok. I came toward the end of the time and the food wasn't warm any longer and the coffee was not good at all so my advice is go early. Pricing is fairly reasonable as well. My two night stay, with breakfast, ran me about $450 US for a deluxe room,which is a comparable rate to other hotels of this caliber. Please note that there are cheaper rooms as well if you don't want a view or a larger room,as this was an upgrade. Perfect location for your stay in Palermo.

Hotel was okay....nothing to write home about! Room was small, but sufficient. The bath tub is very…read moredeep, sits high and the floor surface of the tub is slippery. The shower wall is way too short, so we had to keep towels on the floor to absorb water whenever we showered, plus the door swings out, so of course that meant that water leaked from underneath the mini door. Really didn't care for the male staff in the dining facility at breakfast. They were not friendly at all, the older man sorta barked at us, especially when we're trying to decide what we wanted to drink...then when my husband was looking through the tea bags to decide what he wanted, he barked again to see what he was looking for....crazy! Our last night there I decided to go to the rooftop to see what the city looked like in the dark. I got stuck up there. The elevator door wouldn't open!!!! I called the front desk (thankfully there was a working phone up there!) to tell her I couldn't get the door to open so I could ride back downstairs. I finally got her to send the elevator back upstairs, by pressing the 8th floor button. When it arrived, the door opened and I was able to get back down to our floor to get back to my room!

Hotel location was excellent and the staff were friendly and went above and beyond to make sure we…read morehad everything we needed. Would definitely come back here in the future.

The rooms are so nice and cool! They give you snacks and stuff in a mini fridge!! You feel the AC…read morebut not hear it! They have free lemon water at the lobby and there is room service so you can lay in bed and order a pizza. Would rate 103,728,448 stars if I could.

Yea...so this place is a run down, unkept mess. Don't be fooled by the lobby. Once you get to your…read morefloor take a good look at the walls and the rugs. Filthy, stains everywhere, looks like they have neglected it for years and years. The cherry on top was on my final night I had a run in with two large roaches (scarafaggi!) in the bathroom. Totally grossed out, couldnt sleep, just wanted to leave. Stay away, in fact, run. bring Raid!