Fabulous Golden Hour / Sunset Rooftop Bar - Palermo....Best Views in Palermo / Great Drinks and…read moreTerrific Service - in particular Pietro who gave us some site seeing tips and remembered us & our drink preferences & good recommendations. Had Pisco Sour / Gin Fizz and they even had a selection of Mescal..

Very expensive for what you get. Also, they wouldn't hold…read moreour luggage in a private place and wanted us to leave it unsecured in the lobby. The whole experience was mediocre!

This may be the best hotel that we have ever stayed at. The space is beautiful and elegant. The…read morerooms are awesome. We upgraded and had a beautifully appointed room with a patio. The staff couldn't do enough for us. The outdoor spaces are amazing. The restaurant and bar offer well shaded dining areas with an ocean view. It's a lot of fun to linger over the excellent breakfast or a cocktail. The poolside area is ringed with lounge chairs and attentive staff. At first I was concerned because the hotel is located outside of downtown Palermo. There are shuttles that drop you off downtown. It was actually a relief to be at a quiet location away from the crowded city center. Rooms are expensive, but staying here is an indulgence. It's well worth the splurge.

A great pleasure to write this review. With Grand Hotel Villa Igiea everything is outstanding and…read moreexceptional. Style and class is combined with a relaxed approach and a beauty that stuns you. Palermo at its best. And you can in fact stay here without ruining yourself. The building, the garden, the sea embrace you, having breakfast, lunch and dinner or just a late night walk. Top class in every dimension. Highly recommended for all of us. Sad to say this kind of experience probably will not last for ever...

Excellent hotel! Very friendly and caring staff at the front desk (Francesca is very attentive)…read more The room was clean and cozy. The location is great! A short walk away from the Quattro Canti. It is also directly in front of the teatro and on a very busy touristy street full of bars, restaurants, and a cafe next door! Reasonable pricing! Highly recommend staying here.

Beautiful location and excellent service, our room was cozy, delicious breakfast served in our room…read morewith no cost, highly recommended

I planned a trip to Palermo during the 4th of July weekend and settled on this hotel based on the…read morefact that it has a spa. However, Covid be damned, the spa was closed. The hotel is at the top or bottom of a very active street. Restaurant, bars, stores, and cultural sights and anything else you can imagine. Valet parking is offered through and outside service and it really is a burden taken off your shoulders. The hotel is on a semi-restricted street and the GPS will not make your life easy. I parked nearby and walked it and had the valet guys grab the car for me. The room is comfortable and efficient. The one drawback for me was the advertised balcony. If I knew this was what I was getting I would have paid more and got a room that overlooked the street. The hotel provides you with and included breakfast that you have to sigh up for due to Covid, but it is a pretty nice spread. Eggs, bacon, croissants, deserts, fruits and the list goes on. I was very impressed. An affordable and comfortable stay in the heart of Kalsa. The staff is amazing as well.

Stayed in the hotel during the Festino di Santa Rosalia 2018. AWESOME Hotel. Got 3 rooms for us. My…read morekids, my guests and my bf and I. I got the best corner since im paying. Lol.. Comes with breakfast. Its close to where the fireworks. The hotel is close to the 4 corners of Palermo, the Cathedral and the port. Met a Famous Italian Tv Host Salvatore la Rosa #santarosalia2018 #palermo #casarecciofl #italy

Wow. Used to be a…read morereal palace. Turned into a hotel. Has a glass floor on one level. Truly and esquisite example pf architecture. Staff is amazing. Rooms are great. Ask for one with a balcony if you can. Restaurants are great as well as rooftop area. As classy as they come. http://www.centralepalacehotel.it/uk/index_uk.htm (Please note: Author does NOT take credit for the photos that accompany this review. They are from the hotel website)

If you're thinking of picking this hotel for your stay in Palermo pick again. The staff is…read moreincredibly rude. we had 3 rooms booked and had said we were arriving at 9pm and once there the hotel said we couldn't eat at the restaurant because it was full, when they should give priority to hotel guests. The concierge doesn't help us find another place to eat and just sits there while at almost 10 we are in front of the reception not knowing where to go eat. The rooms are disgusting I will attach pictures. The concierge calls us at 1 am to ask us about a missing ID that had already been sent by email. The bathroom has hairdryers from the 15th century. I'm sure you can find a nice boutuque hotel in Palermo i will definitely never step in this place again Abbiamo prenotato 3 stanze per 4 persone e non abbiamo potuto cenare in hotel dopo una lunga giornata di viaggio e lavoro perché l'albergo non da la precedenza ai suoi ospiti sostenendo che neanche alle 1030 ci sarebbe stata disponibilità. Ci hanno detto detto che non c'era posto a ristorante ma quando siamo andati a vedere c'erano tavoli vuoti. Scegliamo di non mangiare al ristorante dell'albergo per non discutere. Il concierge vedendoci in difficoltà non ci aiuta a cercare un ristorante. Andiamo a mangiare all'albergo davanti. La stanza veramente tenuta male. La prima cosa che si sente quando si entra e il rumore della luce accesa che fa un ronzio fastidioso veramente forte. La stanza è la 330. Allego foto del disagio di questa stanza dove ci sono pezzi di plastica nell'armadio appartenenti ad ospiti prima di noi, pareti scostante e sporche. La reception risponde a telefono dopo almeno 2 minuti di attesa, ma ci chiamano all'una di notte per chiedere una copia dei documenti che è già stata mandata alla loro email. La reception che mi sveglia all'una di notte è accettabile solo se sta andando a fuoco l'albergo non perché non è in grado di controllare la mail. Al mattino le donne delle pulizie fanno rumori assurdi, sbattono porte e trascinano mobili. L'unica persona cordiale e gentile è Antonino.

Was greeted with friendly staff and delicious treats with champagne. The B&B hotel style was…read morewonderful & extremely clean!!

Porta di Castro is great. It has a unique, hip feel to it, with funky art and old Vespa parts…read moreadorning the walls. The staff are very kind and helpful and provided us with some great tips on where to go around Palermo. The location is great for walking around the heart of town. The breakfast ain't bad, either. Highly recommended.

There is no doubt, it's nh! Located at the entrance of Palermo harbor, this hotel gives the…read morepossibility to combine the mediterran sea with a short track to the center of Palermo. For a quick transfer to the other side of the old center, free shuttle buses are some minutes nearbye. The Hotel itself is OK, modern, some visible steps of extention/renovation may be fund. The quality of rooms is, what you might expect from an nh. Clean, modern, functional. When we stayed here, the utilization had been very high. As a result, it's been very crowdy in the breakfast hall. Queuing for Toast, Coffee, Juice etc. Organisation could be a bit better in my eyes. The Hotel also has a small pool, usage didn't seem to be popular among the guests.

All form, no function. Pool is closed. There is no coffee anywhere in the hotel before 7 and that…read moreis part of the breakfast buffet. So expensive. Avoid this place

POSITIVES: A…read moreBeautiful 18th century hotel with all the old Sicilian charm. The hotel has lovely large rooms and hallways. It's in very good condition, albeit the white furniture is getting worn and some wear is starting to show on walls and doors. There are some lovely large shuttered doors that open to a nice balcony where you can stand on a nice evening and enjoy a glass of wine. The hotel is a bit difficult to find, but it's right near the renowned street market and main roads to shop on. The staff are wonderful and helpful and there is a restaurant attached that has a nice buffet breakfast as well. So the NEGATIVES: The hotel is not at all sound proof. You can hear furniture moving in the floors above as well as people talking outside. The BIGGEST NEGATIVE! Is that the hotel is located in Ballaro area. This is were the Algerian gang Black Axe operates...I'll let you google them or refugee Palermo. We were not aware of this issue when looking for a hotel, and no other reviewers mentioned this. We didn't stay out late or much past sunset when they are all starting to hang out on street corners near the hotel. I went around the backside of the hotel to go find a store to buy some water and there were little rooms or old stores that a lot of them were sitting in. Scary. The other negative was as we walked through the street market one street over from the hotel during the day and ventured up one more road, it was like 3rd world...Garbage everywhere, people selling their used stuff. I've never seen anything like it. We thought we made a huge mistake coming here. Just stay on the main touristy roads and it's ok, but we wouldn't stay here if we knew the area was so bad.

Please find a better hotel!…read more My wife and I visited Palermo last week. Upon our arrival around 8:30 pm we were greeted and followed by a drunk man. The front door of the hotel is locked due to it being in a poor, unsafe area. We did not feel safe so we didn't want to risk going for a walk around the city at night. The wifi connection is terrible and there were two clearly visible insect traps in two corners of the room. The next morning my wife and I searched and found a better hotel to stay at. Hope this helps anyone planning their next trip to Palermo!

Everything was excellent from the moment they opened the gates to let me in. No complaints. Maybe a…read moresuggestion of a larger or better yet, an alternate pool. The one there is beautiful with the scenery and amazing staff, but a bit small in comparison to the amount of chairs available and often filled due to high demand in the summer . It's fits the location perfectly as is to be honest. But another adult only wouldn't hurt and some of those chairs from the row going down the side of the walkway could be of better use there food for thought.. which was also nice. Pool bar. Couple of outdoor restaurant choices. Decor. Spa. Class with care. Well done

This may be the best hotel that we have ever stayed at. The space is beautiful and elegant. The…read morerooms are awesome. We upgraded and had a beautifully appointed room with a patio. The staff couldn't do enough for us. The outdoor spaces are amazing. The restaurant and bar offer well shaded dining areas with an ocean view. It's a lot of fun to linger offer the excellent breakfast or a cocktail. The poolside area is ringed with lounge chairs and attentive staff. At first I was concerned because the hotel is located outside of downtown Palermo. There are shuttles that drop you off downtown. It was actually a relief to be at a quiet location away from the crowded city center. Rooms are expensive, but staying here is an indulgence. It's well worth the splurge.